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Data / Nursing homes / California / Town & Country

Town & Country, Santa Ana, CA: 5 star rating, no fines

Town & Country in Santa Ana, CA is owned by Town and Country Manor Christian & Missionary Alliance, is rated 5 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 44 health citations from inspections in that time, the latest survey on March 10, 2026, and none of them found actual harm or immediate jeopardy.

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Address
555 East Memory Lane, Santa Ana, CA 92706
Overall rating
5 of 5 stars
Health inspection rating
3 of 5
Staffing rating
5 of 5
Quality measure rating
5 of 5
Certified beds
96
Residents per day
83 on average
Ownership type
Nonprofit, corporation
Legal business name
Town and Country Manor Christian & Missionary Alliance
Chain
The Christian and Missionary Alliance, 2 facilities
Fines
$0 across 0 fines, three years to October 1, 2026
Payment denials
0
Health citations
44, of which 0 with actual harm or immediate jeopardy
Latest survey
March 10, 2026
CMS Certification Number
555141
On Care Compare
Medicare Care Compare

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
March 10, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.B: pattern, minimal harm potentialCorrectedMarch 20, 2026data.cms.gov
November 20, 2025F919Make sure that a working call system is available in each resident's bathroom and bathing area.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 3, 2025data.cms.gov
November 20, 2025F908Keep all essential equipment working safely.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 5, 2025data.cms.gov
November 20, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 3, 2025data.cms.gov
November 20, 2025F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.B: pattern, minimal harm potentialCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.B: pattern, minimal harm potentialCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.B: pattern, minimal harm potentialCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2025data.cms.gov
November 20, 2025F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 5, 2025data.cms.gov
November 20, 2025F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.B: pattern, minimal harm potentialCorrectedDecember 4, 2025data.cms.gov
July 24, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 11, 2025data.cms.gov
July 24, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 11, 2025data.cms.gov
July 24, 2025F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 11, 2025data.cms.gov
November 7, 2024F880Provide and implement an infection prevention and control program.B: pattern, minimal harm potentialCorrectedNovember 19, 2024data.cms.gov
September 13, 2024F909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F908Keep all essential equipment working safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 1, 2024data.cms.gov
September 13, 2024F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 27, 2024data.cms.gov
September 13, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F757Ensure each resident’s drug regimen must be free from unnecessary drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F679Provide activities to meet all resident's needs.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F583Keep residents' personal and medical records private and confidential.B: pattern, minimal harm potentialCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
September 13, 2024F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 2, 2024data.cms.gov
April 9, 2024F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 20, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 25 individual or personal trusts (6 managers, 13 officers, directors or trustees, 6 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Town and Country Manor Christian & Missionary AllianceDirect owner100%September 17, 1976data.cms.gov
The Christian and Missionary AllianceIndirect owner100%September 17, 1976data.cms.gov
Town and Country Manor Christian & Missionary AllianceAdditional disclosable partyNot listedDecember 6, 2024data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.