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Data / Nursing homes / California / The Terraces at Los Altos Health Facility

The Terraces at Los Altos Health Facility, Los Altos, CA: 4 star rating, no fines

The Terraces at Los Altos Health Facility in Los Altos, CA is owned by 1 individual whom CMS lists (names not shown), is rated 4 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 26 health citations from inspections in that time, the latest survey on August 1, 2025, and none of them found actual harm or immediate jeopardy.

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Address
373 Pine Lane, Los Altos, CA 94022
Overall rating
4 of 5 stars
Health inspection rating
3 of 5
Staffing rating
5 of 5
Quality measure rating
4 of 5
Certified beds
30
Residents per day
28 on average
Ownership type
Nonprofit, corporation
Legal business name
Humangood Norcal
Chain
Humangood, 17 facilities
Fines
$0 across 0 fines, three years to October 1, 2026
Payment denials
0
Health citations
26, of which 0 with actual harm or immediate jeopardy
Latest survey
August 1, 2025
CMS Certification Number
055210
On Care Compare
Medicare Care Compare

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
August 1, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 31, 2025data.cms.gov
August 1, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 31, 2025data.cms.gov
August 1, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedAugust 31, 2025data.cms.gov
August 1, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 31, 2025data.cms.gov
August 1, 2025F759Ensure medication error rates are not 5 percent or greater.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 31, 2025data.cms.gov
August 1, 2025F757Ensure each resident’s drug regimen must be free from unnecessary drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 31, 2025data.cms.gov
August 1, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 31, 2025data.cms.gov
August 1, 2025F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 31, 2025data.cms.gov
August 1, 2025F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 31, 2025data.cms.gov
August 1, 2025F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 31, 2025data.cms.gov
August 1, 2025F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 31, 2025data.cms.gov
November 20, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 11, 2024data.cms.gov
September 25, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
May 21, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 20, 2024data.cms.gov
April 9, 2024F883Develop and implement policies and procedures for flu and pneumonia vaccinations.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 3, 2024data.cms.gov
April 9, 2024F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 30, 2024data.cms.gov
April 9, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 29, 2024data.cms.gov
April 9, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 30, 2024data.cms.gov
April 9, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 7, 2024data.cms.gov
April 9, 2024F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.F: widespread, no actual harm, potential for more than minimal harmCorrectedApril 29, 2024data.cms.gov
April 9, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 30, 2024data.cms.gov
April 9, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 7, 2024data.cms.gov
April 9, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 8, 2024data.cms.gov
January 26, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2024data.cms.gov
January 26, 2024F760Ensure that residents are free from significant medication errors.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2024data.cms.gov
January 26, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 34 individual or personal trusts (1 owners, 14 managers, 14 officers, directors or trustees, 5 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
U.S. BankSecurity interestNot listedApril 1, 2018data.cms.gov
Baker Tilly Advisory Group LPAdditional disclosable partyNot listedMarch 21, 2025data.cms.gov
Baker Tilly US LLPAdditional disclosable partyNot listedOctober 15, 2024data.cms.gov
HumangoodAdditional disclosable partyNot listedJanuary 1, 1967data.cms.gov
U.S. BankAdditional disclosable partyNot listedApril 1, 2018data.cms.gov
Washington Federal BankAdditional disclosable partyNot listedOctober 27, 2020data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.