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Data / Nursing homes / Michigan / The Manor of Novi

The Manor of Novi, Novi, MI: 1 star rating, fined $67,496 across 1 fine and had 1 payment denial

The Manor of Novi in Novi, MI is run by Rhema-Novi, Inc, with no owner listed in the CMS ownership file, is rated 1 of 5 stars by Medicare, and was fined $67,496 across 1 fine and had 1 payment denial in the three years to October 1, 2026. CMS lists 58 health citations from inspections in that time, the latest survey on August 6, 2026, and 3 of them found actual harm or immediate jeopardy.

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Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Michigan
Address
24500 Meadowbrook Rd, Novi, MI 48375
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measure rating
3 of 5
Certified beds
130
Residents per day
96 on average
Ownership type
For profit, corporation
Legal business name
Rhema-Novi, Inc
Chain
Ciena Healthcare/Laurel Health Care, 80 facilities
Fines
$67,496 across 1 fine, three years to October 1, 2026
Payment denials
1
Health citations
58, of which 3 with actual harm or immediate jeopardy
Latest survey
August 6, 2026
CMS Certification Number
235529
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
December 21, 2023Fine$67,496Not listeddata.cms.gov
December 21, 2023Payment denialNot listedJanuary 25, 20247data.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
August 6, 2026F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 3, 2026data.cms.gov
August 6, 2026F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 3, 2026data.cms.gov
April 8, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G: isolated, actual harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.F: widespread, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F697Provide safe, appropriate pain management for a resident who requires such services.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F658Ensure services provided by the nursing facility meet professional standards of quality.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F565Honor the resident's right to organize and participate in resident/family groups in the facility.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
April 8, 2026F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 30, 2026data.cms.gov
February 2, 2026F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2026data.cms.gov
July 15, 2025F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 19, 2025data.cms.gov
July 15, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 19, 2025data.cms.gov
January 30, 2025F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2025data.cms.gov
January 30, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2025data.cms.gov
January 30, 2025F776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2025data.cms.gov
January 30, 2025F759Ensure medication error rates are not 5 percent or greater.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2025data.cms.gov
January 30, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2025data.cms.gov
January 30, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2025data.cms.gov
January 30, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2025data.cms.gov
January 30, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2025data.cms.gov
January 30, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2025data.cms.gov
January 30, 2025F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2025data.cms.gov
January 30, 2025F583Keep residents' personal and medical records private and confidential.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2025data.cms.gov
November 13, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 10, 2024data.cms.gov
November 13, 2024F576Ensure residents have reasonable access to and privacy in their use of communication methods.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 10, 2024data.cms.gov
August 27, 2024F770Provide timely, quality laboratory services/tests to meet the needs of residents.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 3, 2024data.cms.gov
August 27, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 3, 2024data.cms.gov
August 27, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 3, 2024data.cms.gov
December 21, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G: isolated, actual harmCorrectedJanuary 25, 2024data.cms.gov
December 21, 2023F881Implement a program that monitors antibiotic use.F: widespread, no actual harm, potential for more than minimal harmCorrectedJanuary 25, 2024data.cms.gov
December 21, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedFebruary 1, 2024data.cms.gov
December 21, 2023F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 25, 2024data.cms.gov
December 21, 2023F759Ensure medication error rates are not 5 percent or greater.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 25, 2024data.cms.gov
December 21, 2023F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 25, 2024data.cms.gov
December 21, 2023F692Provide enough food/fluids to maintain a resident's health.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 25, 2024data.cms.gov
December 21, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 25, 2024data.cms.gov
December 21, 2023F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 25, 2024data.cms.gov
December 21, 2023F638Assure that each resident’s assessment is updated at least once every 3 months.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 25, 2024data.cms.gov
December 21, 2023F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 25, 2024data.cms.gov
December 21, 2023F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 25, 2024data.cms.gov
December 21, 2023F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 25, 2024data.cms.gov
October 5, 2023F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 31, 2023data.cms.gov
October 5, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 31, 2023data.cms.gov
October 5, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 31, 2023data.cms.gov
October 5, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 31, 2023data.cms.gov
October 5, 2023F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 31, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 7 individual or personal trusts (2 managers, 3 officers, directors or trustees, 2 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Ciena Healthcare Management IncOperational or managerial controlNot listedJanuary 1, 2008data.cms.gov
Ciena Healthcare Management IncAdditional disclosable partyNot listedMarch 21, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.