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Data / Nursing homes / Texas / The Healthcare Resort of Plano

The Healthcare Resort of Plano, Plano, TX: 4 star rating, fined $16,438 across 2 fines and had 1 payment denial

The Healthcare Resort of Plano in Plano, TX is owned by Keystone Care LLC, is rated 4 of 5 stars by Medicare, and was fined $16,438 across 2 fines and had 1 payment denial in the three years to October 1, 2026. CMS lists 18 health citations from inspections in that time, the latest survey on August 13, 2026, and 2 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Texas
Address
3325 West Plano Parkway, Plano, TX 75075
Overall rating
4 of 5 stars
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measure rating
3 of 5
Certified beds
70
Residents per day
65 on average
Ownership type
For profit, corporation
Legal business name
Oak Point Healthcare Inc
Chain
The Ensign Group, 347 facilities
Fines
$16,438 across 2 fines, three years to October 1, 2026
Payment denials
1
Health citations
18, of which 2 with actual harm or immediate jeopardy
Latest survey
August 13, 2026
CMS Certification Number
676395
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
September 10, 2024Fine$8,995Not listeddata.cms.gov
November 16, 2023Fine$7,443Not listeddata.cms.gov
November 16, 2023Payment denialNot listedDecember 20, 202312data.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
August 13, 2026F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmPlan of correctionAugust 30, 2026data.cms.gov
August 13, 2026F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmPlan of correctionAugust 30, 2026data.cms.gov
August 13, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmPlan of correctionAugust 30, 2026data.cms.gov
December 2, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 3, 2025data.cms.gov
June 26, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 31, 2025data.cms.gov
June 26, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 31, 2025data.cms.gov
June 26, 2025F695Provide safe and appropriate respiratory care for a resident when needed.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 31, 2025data.cms.gov
June 26, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 31, 2025data.cms.gov
June 26, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 31, 2025data.cms.gov
June 26, 2025F583Keep residents' personal and medical records private and confidential.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 31, 2025data.cms.gov
October 9, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 31, 2024data.cms.gov
September 10, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyPast noncomplianceMay 31, 2024data.cms.gov
May 16, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 17, 2024data.cms.gov
May 16, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 17, 2024data.cms.gov
May 16, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 17, 2024data.cms.gov
May 16, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 17, 2024data.cms.gov
May 16, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 17, 2024data.cms.gov
November 16, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G: isolated, actual harmCorrectedJanuary 1, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 12 individual or personal trusts (4 managers, 6 officers, directors or trustees, 2 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Keystone Care LLCDirect ownerNot listedOctober 21, 2013data.cms.gov
The Ensign Group IncIndirect ownerNot listedMay 12, 2016data.cms.gov
Ensign Services IncAdditional disclosable partyNot listedOctober 21, 2013data.cms.gov
Welltower OP LLCAdditional disclosable partyNot listedApril 26, 2016data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.