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Data / Nursing homes / California / Royal Palms Post Acute

Royal Palms Post Acute, Glendale, CA: 1 star rating, fined $79,980 across 2 fines and had 2 payment denials

Royal Palms Post Acute in Glendale, CA is owned by Palms Licensee 3 LLC, is rated 1 of 5 stars by Medicare, and was fined $79,980 across 2 fines and had 2 payment denials in the three years to October 1, 2026. CMS lists 104 health citations from inspections in that time, the latest survey on August 21, 2026, and 2 of them found actual harm or immediate jeopardy.

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Address
630 W. Broadway, Glendale, CA 91204
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measure rating
4 of 5
Certified beds
140
Residents per day
125 on average
Ownership type
For profit, limited liability company
Legal business name
Royal Palms Post Acute LLC
Chain
Serrano Group, 11 facilities
Fines
$79,980 across 2 fines, three years to October 1, 2026
Payment denials
2
Health citations
104, of which 2 with actual harm or immediate jeopardy
Latest survey
August 21, 2026
CMS Certification Number
055899
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
April 17, 2024Fine$45,767Not listeddata.cms.gov
April 17, 2024Payment denialNot listedMay 16, 202415data.cms.gov
January 4, 2024Fine$34,213Not listeddata.cms.gov
January 4, 2024Payment denialNot listedMarch 23, 202417data.cms.gov

Recent health citations

Citations from health inspections, newest first. These are the latest 100 of 104.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
August 21, 2026F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 12, 2026data.cms.gov
August 21, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 12, 2026data.cms.gov
August 21, 2026F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 12, 2026data.cms.gov
August 6, 2026F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 26, 2026data.cms.gov
August 6, 2026F697Provide safe, appropriate pain management for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 26, 2026data.cms.gov
July 29, 2026F627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 21, 2026data.cms.gov
July 10, 2026F627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 3, 2026data.cms.gov
June 1, 2026F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 26, 2026data.cms.gov
June 1, 2026F825Provide or get specialized rehabilitative services as required for a resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2026data.cms.gov
June 1, 2026F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 26, 2026data.cms.gov
June 1, 2026F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 26, 2026data.cms.gov
June 1, 2026F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 26, 2026data.cms.gov
June 1, 2026F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 26, 2026data.cms.gov
May 20, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 12, 2026data.cms.gov
April 30, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 19, 2026data.cms.gov
April 9, 2026F919Make sure that a working call system is available in each resident's bathroom and bathing area.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F881Implement a program that monitors antibiotic use.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F814Dispose of garbage and refuse properly.F: widespread, no actual harm, potential for more than minimal harmCorrectedMay 14, 2026data.cms.gov
April 9, 2026F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 15, 2026data.cms.gov
April 9, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 15, 2026data.cms.gov
April 9, 2026F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 15, 2026data.cms.gov
April 9, 2026F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 18, 2026data.cms.gov
April 9, 2026F770Provide timely, quality laboratory services/tests to meet the needs of residents.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F745Provide medically-related social services to help each resident achieve the highest possible quality of life.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
April 9, 2026F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2026data.cms.gov
March 10, 2026F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 3, 2026data.cms.gov
February 25, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 31, 2026data.cms.gov
February 25, 2026F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2026data.cms.gov
February 11, 2026F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2026data.cms.gov
February 3, 2026F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 19, 2026data.cms.gov
December 30, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 24, 2026data.cms.gov
December 30, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 24, 2026data.cms.gov
December 23, 2025F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 22, 2026data.cms.gov
December 23, 2025F627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 22, 2026data.cms.gov
May 20, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 13, 2025data.cms.gov
April 8, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 2, 2025data.cms.gov
February 28, 2025F926Have policies on smoking.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B: pattern, minimal harm potentialCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F814Dispose of garbage and refuse properly.F: widespread, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F645PASARR screening for Mental disorders or Intellectual DisabilitiesD: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 28, 2025F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
February 6, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 3, 2025data.cms.gov
February 6, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 3, 2025data.cms.gov
October 18, 2024F552Ensure that residents are fully informed and understand their health status, care and treatments.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 11, 2024data.cms.gov
September 4, 2024F808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 27, 2024data.cms.gov
June 25, 2024F745Provide medically-related social services to help each resident achieve the highest possible quality of life.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 22, 2024data.cms.gov
June 25, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 22, 2024data.cms.gov
June 25, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 22, 2024data.cms.gov
May 13, 2024F757Ensure each resident’s drug regimen must be free from unnecessary drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 31, 2024data.cms.gov
May 13, 2024F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 31, 2024data.cms.gov
May 1, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 28, 2024data.cms.gov
May 1, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 28, 2024data.cms.gov
April 17, 2024F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.J: isolated, immediate jeopardyCorrectedMay 16, 2024data.cms.gov
April 17, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 16, 2024data.cms.gov
April 17, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 16, 2024data.cms.gov
March 20, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 9, 2024data.cms.gov
March 20, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 9, 2024data.cms.gov
February 23, 2024F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.K: pattern, immediate jeopardyCorrectedApril 4, 2024data.cms.gov
February 23, 2024F919Make sure that a working call system is available in each resident's bathroom and bathing area.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.B: pattern, minimal harm potentialCorrectedApril 4, 2024data.cms.gov
February 23, 2024F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F745Provide medically-related social services to help each resident achieve the highest possible quality of life.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F602Protect each resident from the wrongful use of the resident's belongings or money.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 23, 2024F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 4, 2024data.cms.gov
February 16, 2024F624Prepare residents for a safe transfer or discharge from the nursing home.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 5, 2024data.cms.gov
January 31, 2024F602Protect each resident from the wrongful use of the resident's belongings or money.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2024data.cms.gov
January 10, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 2, 2024data.cms.gov
January 10, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 2, 2024data.cms.gov
January 10, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 2, 2024data.cms.gov
January 10, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 2, 2024data.cms.gov

Full inspection reports on Medicare Care Compare

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 8 individual or personal trusts (6 owners, 1 managers, 1 officers, directors or trustees). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Palms Licensee 3 LLCDirect owner100%January 1, 2016data.cms.gov
Bin Mendel LLCIndirect ownerNot listedJanuary 1, 2016data.cms.gov
BL Cali Partners LLCIndirect ownerNot listedJanuary 1, 2016data.cms.gov
JS Fenton LLCIndirect ownerNot listedJanuary 1, 2016data.cms.gov
RGF Consulting LLCIndirect ownerNot listedJanuary 1, 2016data.cms.gov
Serrano Group LLCIndirect ownerNot listedJanuary 1, 2016data.cms.gov
Serrano Partners LLCIndirect ownerNot listedJanuary 1, 2016data.cms.gov
Yaame LLCIndirect ownerNot listedJanuary 1, 2016data.cms.gov
Palms Licensee 3 LLCOperational or managerial controlNot listedJanuary 1, 2016data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.