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Data / Nursing homes / Michigan / Regency at Waterford

Regency at Waterford, Waterford, MI: 2 star rating, no fines

Regency at Waterford in Waterford, MI is run by Northern Oak Management Company LLC, with no owner listed in the CMS ownership file, is rated 2 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 54 health citations from inspections in that time, the latest survey on July 29, 2026, and 2 of them found actual harm or immediate jeopardy.

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Address
1901 N Telegraph Rd, Waterford, MI 48328
Overall rating
2 of 5 stars
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measure rating
3 of 5
Certified beds
150
Residents per day
122 on average
Ownership type
For profit, corporation
Legal business name
Northern Oak Management Company LLC
Chain
Ciena Healthcare/Laurel Health Care, 80 facilities
Fines
$0 across 0 fines, three years to October 1, 2026
Payment denials
0
Health citations
54, of which 2 with actual harm or immediate jeopardy
Latest survey
July 29, 2026
CMS Certification Number
235260
On Care Compare
Medicare Care Compare

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
July 29, 2026F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 26, 2026data.cms.gov
July 29, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 26, 2026data.cms.gov
July 29, 2026F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 26, 2026data.cms.gov
May 27, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedJune 18, 2026data.cms.gov
January 14, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G: isolated, actual harmCorrectedFebruary 4, 2026data.cms.gov
September 10, 2025F583Keep residents' personal and medical records private and confidential.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 6, 2025data.cms.gov
May 22, 2025F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.F: widespread, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F881Implement a program that monitors antibiotic use.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F880Provide and implement an infection prevention and control program.F: widespread, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.F: widespread, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F759Ensure medication error rates are not 5 percent or greater.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F757Ensure each resident’s drug regimen must be free from unnecessary drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F699Provide care or services that was trauma informed and/or culturally competent.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F565Honor the resident's right to organize and participate in resident/family groups in the facility.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F554Allow residents to self-administer drugs if determined clinically appropriate.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
May 22, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 26, 2025data.cms.gov
April 10, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 8, 2025data.cms.gov
April 10, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 8, 2025data.cms.gov
April 10, 2025F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 8, 2025data.cms.gov
October 7, 2024F711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 7, 2024data.cms.gov
October 7, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 7, 2024data.cms.gov
October 7, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 7, 2024data.cms.gov
October 7, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 7, 2024data.cms.gov
June 12, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F810Provide special eating equipment and utensils for residents who need them and appropriate assistance.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F757Ensure each resident’s drug regimen must be free from unnecessary drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F745Provide medically-related social services to help each resident achieve the highest possible quality of life.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F679Provide activities to meet all resident's needs.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F558Reasonably accommodate the needs and preferences of each resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F554Allow residents to self-administer drugs if determined clinically appropriate.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
June 12, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2024data.cms.gov
March 20, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 11, 2024data.cms.gov
March 20, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 11, 2024data.cms.gov
March 20, 2024F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 11, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 12 individual or personal trusts (6 managers, 6 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Ciena Healthcare Management IncOperational or managerial controlNot listedJune 1, 2011data.cms.gov
Ciena Healthcare Management IncAdditional disclosable partyNot listedMarch 20, 2025data.cms.gov
Mohammad a Qazi Living Trust Dated 09/26/97Additional disclosable partyNot listedJune 1, 2011data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.