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Data / Nursing homes / Louisiana / Pontchartrain Health Care Center

Pontchartrain Health Care Center, Mandeville, LA: 1 star rating, fined $105,898 across 1 fine

Pontchartrain Health Care Center in Mandeville, LA is owned by Pontchartrain Guest House Inc, is rated 1 of 5 stars by Medicare, and was fined $105,898 across 1 fine in the three years to October 1, 2026. CMS lists 44 health citations from inspections in that time, the latest survey on July 15, 2026, and 3 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Louisiana
Address
1401 Highway 190, Mandeville, LA 70448
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measure rating
1 of 5
Certified beds
182
Residents per day
102 on average
Ownership type
For profit, corporation
Legal business name
Pontchartrain Guest House Inc
Chain
Inspired Healthcare Management, 6 facilities
Fines
$105,898 across 1 fine, three years to October 1, 2026
Payment denials
0
Health citations
44, of which 3 with actual harm or immediate jeopardy
Latest survey
July 15, 2026
CMS Certification Number
195297
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
June 13, 2025Fine$105,898Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
July 15, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2026data.cms.gov
July 15, 2026F807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2026data.cms.gov
July 15, 2026F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2026data.cms.gov
July 15, 2026F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2026data.cms.gov
July 15, 2026F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2026data.cms.gov
July 15, 2026F641Ensure each resident receives an accurate assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2026data.cms.gov
February 19, 2026F865Have a plan that describes the process for conducting QAPI and QAA activities.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 19, 2026data.cms.gov
February 19, 2026F641Ensure each resident receives an accurate assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 19, 2026data.cms.gov
February 19, 2026F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 19, 2026data.cms.gov
June 13, 2025F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.K: pattern, immediate jeopardyCorrectedJuly 10, 2025data.cms.gov
June 13, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.K: pattern, immediate jeopardyCorrectedJuly 10, 2025data.cms.gov
June 13, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.K: pattern, immediate jeopardyCorrectedJuly 10, 2025data.cms.gov
June 13, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 10, 2025data.cms.gov
June 13, 2025F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 10, 2025data.cms.gov
June 13, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 10, 2025data.cms.gov
June 13, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 10, 2025data.cms.gov
June 13, 2025F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 10, 2025data.cms.gov
June 13, 2025F641Ensure each resident receives an accurate assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 10, 2025data.cms.gov
June 13, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 10, 2025data.cms.gov
June 13, 2025F575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.C: widespread, minimal harm potentialCorrectedJuly 10, 2025data.cms.gov
April 3, 2025F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 11, 2025data.cms.gov
March 5, 2025F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2025data.cms.gov
March 5, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2025data.cms.gov
March 5, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2025data.cms.gov
November 13, 2024F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 11, 2024data.cms.gov
November 13, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 11, 2024data.cms.gov
October 11, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 25, 2024data.cms.gov
October 11, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 25, 2024data.cms.gov
October 11, 2024F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 15, 2024data.cms.gov
October 11, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 25, 2024data.cms.gov
October 11, 2024F641Ensure each resident receives an accurate assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 25, 2024data.cms.gov
July 31, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 3, 2024data.cms.gov
May 8, 2024F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 8, 2024F847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 8, 2024F814Dispose of garbage and refuse properly.F: widespread, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 8, 2024F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.F: widespread, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 8, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 8, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 8, 2024F732Post nurse staffing information every day.B: pattern, minimal harm potentialCorrectedJune 21, 2024data.cms.gov
May 8, 2024F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 8, 2024F641Ensure each resident receives an accurate assessment.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 21, 2024data.cms.gov
May 8, 2024F577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.C: widespread, minimal harm potentialCorrectedJune 21, 2024data.cms.gov
February 15, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 30, 2024data.cms.gov
February 15, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 30, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 13 individual or personal trusts (1 owners, 3 managers, 4 officers, directors or trustees, 5 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Pontchartrain Guest House IncDirect owner100%July 16, 1990data.cms.gov
Inspired Healthcare Management, LLCOperational or managerial controlNot listedFebruary 1, 2017data.cms.gov
Inspired Healthcare Management, LLCAdditional disclosable partyNot listedOctober 6, 2025data.cms.gov
Pontchartrain Guest House IncAdditional disclosable partyNot listedJuly 16, 1990data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.