Data / Nursing homes / Delaware / Polaris Healthcare and Rehabilitation Center
Polaris Healthcare and Rehabilitation Center, Milford, DE: 2 star rating, fined $144,544 across 3 fines
Polaris Healthcare and Rehabilitation Center in Milford, DE is owned by 2 individuals whom CMS lists (names not shown), is rated 2 of 5 stars by Medicare, and was fined $144,544 across 3 fines in the three years to October 1, 2026. CMS lists 67 health citations from inspections in that time, the latest survey on February 11, 2026, and 4 of them found actual harm or immediate jeopardy.
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- Address
- 21 W Clarke Avenue, Milford, DE 19963
- Overall rating
- 2 of 5 stars
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measure rating
- 4 of 5
- Certified beds
- 100
- Residents per day
- 94 on average
- Ownership type
- For profit, limited liability company
- Legal business name
- Polaris Healthcare and Rehabilitation Center LLC
- Chain
- Nationwide Healthcare Services, 7 facilities
- Fines
- $144,544 across 3 fines, three years to October 1, 2026
- Payment denials
- 0
- Health citations
- 67, of which 4 with actual harm or immediate jeopardy
- Latest survey
- February 11, 2026
- CMS Certification Number
- 085058
- On Care Compare
- Medicare Care Compare
Fines and payment denials
Every fine and payment denial CMS lists for this facility in the three years, newest first.
| Date | Type | Fine amount | Denial starts | Denial days | Source |
|---|---|---|---|---|---|
| February 11, 2026 | Fine | $17,345 | Not listed | data.cms.gov | |
| January 28, 2025 | Fine | $114,368 | Not listed | data.cms.gov | |
| April 11, 2024 | Fine | $12,831 | Not listed | data.cms.gov |
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| February 11, 2026 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G: isolated, actual harm | Past noncompliance | August 24, 2025 | data.cms.gov |
| February 11, 2026 | F880 | Provide and implement an infection prevention and control program. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 17, 2026 | data.cms.gov |
| February 11, 2026 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 17, 2026 | data.cms.gov |
| February 11, 2026 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 17, 2026 | data.cms.gov |
| February 11, 2026 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 17, 2026 | data.cms.gov |
| February 11, 2026 | F582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 17, 2026 | data.cms.gov |
| February 11, 2026 | F552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 17, 2026 | data.cms.gov |
| August 11, 2025 | F791 | Provide or obtain dental services for each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 11, 2025 | data.cms.gov |
| August 11, 2025 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 11, 2025 | data.cms.gov |
| January 28, 2025 | F760 | Ensure that residents are free from significant medication errors. | K: pattern, immediate jeopardy | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | G: isolated, actual harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F949 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F946 | Provide training in compliance and ethics. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F945 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F944 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F942 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F941 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 24, 2025 | data.cms.gov |
| January 28, 2025 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F791 | Provide or obtain dental services for each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F730 | Observe each nurse aide's job performance and give regular training. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F710 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F692 | Provide enough food/fluids to maintain a resident's health. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 24, 2025 | data.cms.gov |
| January 28, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 24, 2025 | data.cms.gov |
| January 28, 2025 | F585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F567 | Honor the resident's right to manage his or her financial affairs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| January 28, 2025 | F561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 18, 2025 | data.cms.gov |
| July 9, 2024 | F745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 26, 2024 | data.cms.gov |
| July 9, 2024 | F660 | Plan the resident's discharge to meet the resident's goals and needs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 26, 2024 | data.cms.gov |
| April 11, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G: isolated, actual harm | Past noncompliance | October 24, 2022 | data.cms.gov |
| April 11, 2024 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F645 | PASARR screening for Mental disorders or Intellectual Disabilities | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F641 | Ensure each resident receives an accurate assessment. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B: pattern, minimal harm potential | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F558 | Reasonably accommodate the needs and preferences of each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
| April 11, 2024 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 3, 2024 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 3 individual or personal trusts (2 owners, 1 managers). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| Nationwide Healthcare Services | Operational or managerial control | Not listed | May 20, 2019 | data.cms.gov |
Also on SpecStream
- All nursing homes in Delaware
- Every nursing home Nationwide Healthcare Services owns or manages
- This facility on Medicare Care Compare
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.