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Data / Nursing homes / Virginia / Pheasant Ridge Nursing and Rehabilitation

Pheasant Ridge Nursing and Rehabilitation, Roanoke, VA: 1 star rating, fined $191,957 across 1 fine

Pheasant Ridge Nursing and Rehabilitation in Roanoke, VA is owned by Mill Mountain HOLDCO LLC, SNF Care Centers LLC and 4 more, is rated 1 of 5 stars by Medicare, and was fined $191,957 across 1 fine in the three years to October 1, 2026. CMS lists 39 health citations from inspections in that time, the latest survey on July 28, 2026, and 10 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Virginia
Address
4355 Pheasant Ridge Road, Roanoke, VA 24014
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measure rating
4 of 5
Certified beds
101
Residents per day
78 on average
Ownership type
For profit, corporation
Legal business name
4355 Pheasant Ridge Road OPCO LLC
Chain
Avardis Health, 38 facilities
Abuse icon
CMS shows an abuse icon on Care Compare
Fines
$191,957 across 1 fine, three years to October 1, 2026
Payment denials
0
Health citations
39, of which 10 with actual harm or immediate jeopardy
Latest survey
July 28, 2026
CMS Certification Number
495325
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
May 7, 2026Fine$191,957Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
July 28, 2026F770Provide timely, quality laboratory services/tests to meet the needs of residents.J: isolated, immediate jeopardyPlan of correctionSeptember 8, 2026data.cms.gov
July 28, 2026F760Ensure that residents are free from significant medication errors.J: isolated, immediate jeopardyPlan of correctionSeptember 8, 2026data.cms.gov
July 28, 2026F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.G: isolated, actual harmPlan of correctionSeptember 8, 2026data.cms.gov
July 28, 2026F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G: isolated, actual harmPlan of correctionSeptember 8, 2026data.cms.gov
July 28, 2026F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.J: isolated, immediate jeopardyPlan of correctionSeptember 8, 2026data.cms.gov
July 28, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmPlan of correctionSeptember 8, 2026data.cms.gov
July 28, 2026F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmPlan of correctionSeptember 8, 2026data.cms.gov
July 28, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E: pattern, no actual harm, potential for more than minimal harmPlan of correctionSeptember 8, 2026data.cms.gov
July 28, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.E: pattern, no actual harm, potential for more than minimal harmPlan of correctionSeptember 8, 2026data.cms.gov
July 28, 2026F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmPlan of correctionSeptember 8, 2026data.cms.gov
July 28, 2026F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmPlan of correctionSeptember 8, 2026data.cms.gov
July 28, 2026F602Protect each resident from the wrongful use of the resident's belongings or money.E: pattern, no actual harm, potential for more than minimal harmPlan of correctionSeptember 8, 2026data.cms.gov
May 7, 2026F776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.G: isolated, actual harmPlan of correctionSeptember 8, 2026data.cms.gov
May 7, 2026F697Provide safe, appropriate pain management for a resident who requires such services.G: isolated, actual harmCorrectedJune 17, 2026data.cms.gov
May 7, 2026F692Provide enough food/fluids to maintain a resident's health.G: isolated, actual harmPlan of correctionJune 17, 2026data.cms.gov
May 7, 2026F658Ensure services provided by the nursing facility meet professional standards of quality.G: isolated, actual harmPlan of correctionJune 17, 2026data.cms.gov
May 7, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmPlan of correctionSeptember 8, 2026data.cms.gov
May 7, 2026F773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.E: pattern, no actual harm, potential for more than minimal harmPlan of correctionSeptember 8, 2026data.cms.gov
May 7, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E: pattern, no actual harm, potential for more than minimal harmPlan of correctionSeptember 8, 2026data.cms.gov
November 21, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J: isolated, immediate jeopardyCorrectedFebruary 18, 2025data.cms.gov
November 21, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 18, 2025data.cms.gov
November 21, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 15, 2025data.cms.gov
November 21, 2024F711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 18, 2025data.cms.gov
November 21, 2024F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 18, 2025data.cms.gov
November 21, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 18, 2025data.cms.gov
November 21, 2024F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 18, 2025data.cms.gov
November 21, 2024F635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 18, 2025data.cms.gov
November 21, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 18, 2025data.cms.gov
November 21, 2024F573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 15, 2025data.cms.gov
January 19, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2024data.cms.gov
January 19, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2024data.cms.gov
January 19, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2024data.cms.gov
January 19, 2024F732Post nurse staffing information every day.C: widespread, minimal harm potentialCorrectedFebruary 21, 2024data.cms.gov
January 19, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2024data.cms.gov
January 19, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2024data.cms.gov
January 19, 2024F661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2024data.cms.gov
January 19, 2024F641Ensure each resident receives an accurate assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2024data.cms.gov
January 19, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2024data.cms.gov
January 19, 2024F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 16 individual or personal trusts (2 owners, 8 managers, 6 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Mill Mountain HOLDCO LLCIndirect ownerNot listedJune 1, 2025data.cms.gov
SNF Care Centers LLCIndirect ownerNot listedJune 1, 2025data.cms.gov
SW Roanoke Parentco LLCIndirect ownerNot listedJune 1, 2025data.cms.gov
Vaop HOLDCO LLCIndirect ownerNot listedJune 1, 2025data.cms.gov
Zenith HOLDCO II LLCIndirect ownerNot listedJune 1, 2025data.cms.gov
Zenith HOLDCO LLCIndirect ownerNot listedJune 1, 2025data.cms.gov
SNF MGR LLCOperational or managerial controlNot listedJune 1, 2025data.cms.gov
SNF MGR LLCAdditional disclosable partyNot listedJune 19, 2026data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.