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Data / Nursing homes / North Carolina / Pelican Health Randolph LLC

Pelican Health Randolph LLC, Charlotte, NC: 3 star rating, fined $19,663 across 3 fines

Pelican Health Randolph LLC in Charlotte, NC is run by Legal Business Name Not Available, with no owner listed in the CMS ownership file, is rated 3 of 5 stars by Medicare, and was fined $19,663 across 3 fines in the three years to October 1, 2026. CMS lists 26 health citations from inspections in that time, the latest survey on September 17, 2025, and 2 of them found actual harm or immediate jeopardy.

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Watch this facility's inspections and finesGet nursing homes in North Carolina
Address
4801 Randolph Road, Charlotte, NC 28211
Overall rating
3 of 5 stars
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measure rating
5 of 5
Certified beds
100
Residents per day
74 on average
Ownership type
For profit, corporation
Legal business name
Legal Business Name Not Available
Fines
$19,663 across 3 fines, three years to October 1, 2026
Payment denials
0
Health citations
26, of which 2 with actual harm or immediate jeopardy
Latest survey
September 17, 2025
CMS Certification Number
345134
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
April 24, 2024Fine$7,823Not listeddata.cms.gov
April 24, 2024Fine$7,823Not listeddata.cms.gov
April 24, 2024Fine$4,017Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
September 17, 2025F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F919Make sure that a working call system is available in each resident's bathroom and bathing area.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F687Provide appropriate foot care.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
September 17, 2025F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2025data.cms.gov
June 27, 2024F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 23, 2024data.cms.gov
June 27, 2024F760Ensure that residents are free from significant medication errors.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 23, 2024data.cms.gov
June 27, 2024F759Ensure medication error rates are not 5 percent or greater.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 23, 2024data.cms.gov
June 27, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 23, 2024data.cms.gov
June 27, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 23, 2024data.cms.gov
May 3, 2024F732Post nurse staffing information every day.C: widespread, minimal harm potentialPlan of correctionMay 4, 2024data.cms.gov
May 3, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2024data.cms.gov
May 3, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.B: pattern, minimal harm potentialPlan of correctionMay 4, 2024data.cms.gov
April 24, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyPast noncomplianceJanuary 24, 2024data.cms.gov
April 24, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J: isolated, immediate jeopardyPast noncomplianceJanuary 24, 2024data.cms.gov
April 24, 2024F554Allow residents to self-administer drugs if determined clinically appropriate.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 4, 2024data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.