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Data / Nursing homes / Maine / Oak Grove Center

Oak Grove Center, Waterville, ME: 1 star rating, fined $14,056 across 1 fine and had 2 payment denials

Oak Grove Center in Waterville, ME is owned by Genesis Healthcare of Maine LLC, is rated 1 of 5 stars by Medicare, and was fined $14,056 across 1 fine and had 2 payment denials in the three years to October 1, 2026. CMS lists 59 health citations from inspections in that time, the latest survey on June 4, 2026, and 1 of them found actual harm or immediate jeopardy.

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Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Maine
Address
27 Cool St, Waterville, ME 04901
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measure rating
3 of 5
Certified beds
90
Residents per day
84 on average
Ownership type
For profit, corporation
Legal business name
Waterville SNF Operations, LLC
Chain
Genesis Healthcare, 183 facilities
Special focus
Special focus candidate
Fines
$14,056 across 1 fine, three years to October 1, 2026
Payment denials
2
Health citations
59, of which 1 with actual harm or immediate jeopardy
Latest survey
June 4, 2026
CMS Certification Number
205091
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
May 29, 2024Fine$14,056Not listeddata.cms.gov
May 29, 2024Payment denialNot listedAugust 29, 202429data.cms.gov
March 27, 2024Payment denialNot listedJune 27, 20246data.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
June 4, 2026F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2026data.cms.gov
June 4, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2026data.cms.gov
June 4, 2026F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2026data.cms.gov
June 4, 2026F742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2026data.cms.gov
June 4, 2026F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2026data.cms.gov
June 4, 2026F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2026data.cms.gov
June 4, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2026data.cms.gov
June 4, 2026F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2026data.cms.gov
January 29, 2026F551Give the resident's representative the ability to exercise the resident's rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2026data.cms.gov
March 24, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 19, 2025data.cms.gov
March 24, 2025F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 19, 2025data.cms.gov
March 24, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 19, 2025data.cms.gov
March 24, 2025F814Dispose of garbage and refuse properly.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 7, 2025data.cms.gov
March 24, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 19, 2025data.cms.gov
March 24, 2025F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 19, 2025data.cms.gov
March 24, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 7, 2025data.cms.gov
March 24, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 7, 2025data.cms.gov
March 24, 2025F699Provide care or services that was trauma informed and/or culturally competent.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 7, 2025data.cms.gov
March 24, 2025F695Provide safe and appropriate respiratory care for a resident when needed.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 7, 2025data.cms.gov
March 24, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 7, 2025data.cms.gov
March 24, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 7, 2025data.cms.gov
March 24, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 19, 2025data.cms.gov
March 24, 2025F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 7, 2025data.cms.gov
March 24, 2025F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.B: pattern, minimal harm potentialCorrectedMay 7, 2025data.cms.gov
March 24, 2025F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.B: pattern, minimal harm potentialCorrectedMay 7, 2025data.cms.gov
March 24, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 7, 2025data.cms.gov
March 24, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 7, 2025data.cms.gov
May 29, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.K: pattern, immediate jeopardyCorrectedSeptember 27, 2024data.cms.gov
May 29, 2024F949Provide behavior health training consistent with the requirements and as determined by a facility assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 27, 2024data.cms.gov
May 29, 2024F946Provide training in compliance and ethics.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 27, 2024data.cms.gov
May 29, 2024F944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 27, 2024data.cms.gov
May 29, 2024F941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 27, 2024data.cms.gov
May 29, 2024F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 9, 2024data.cms.gov
May 29, 2024F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 9, 2024data.cms.gov
May 29, 2024F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyE: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 27, 2024data.cms.gov
May 29, 2024F865Have a plan that describes the process for conducting QAPI and QAA activities.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 27, 2024data.cms.gov
May 29, 2024F843Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 27, 2024data.cms.gov
May 29, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 9, 2024data.cms.gov
May 29, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 9, 2024data.cms.gov
May 29, 2024F646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 9, 2024data.cms.gov
May 29, 2024F626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 9, 2024data.cms.gov
May 29, 2024F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 9, 2024data.cms.gov
May 29, 2024F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 9, 2024data.cms.gov
February 27, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2024data.cms.gov
February 1, 2024F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F908Keep all essential equipment working safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F730Observe each nurse aide's job performance and give regular training.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F692Provide enough food/fluids to maintain a resident's health.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F679Provide activities to meet all resident's needs.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedE: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.B: pattern, minimal harm potentialCorrectedMarch 13, 2024data.cms.gov
February 1, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 8 individual or personal trusts (1 owners, 2 managers, 3 officers, directors or trustees, 2 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Genesis Healthcare of Maine LLCDirect owner100%October 2, 2012data.cms.gov
Fc-Gen Operations Investment LLCIndirect ownerNot listedApril 1, 2011data.cms.gov
GEN Operations I LLCIndirect ownerNot listedApril 1, 2011data.cms.gov
GEN Operations II LLCIndirect ownerNot listedApril 1, 2011data.cms.gov
Genesis Healthcare IncIndirect ownerNot listedFebruary 2, 2015data.cms.gov
Genesis Healthcare LLCIndirect ownerNot listedApril 1, 2011data.cms.gov
Genesis Holdings LLCIndirect ownerNot listedFebruary 2, 2015data.cms.gov
GHC Holdings LLCIndirect ownerNot listedAugust 1, 2008data.cms.gov
Sun Healthcare Group IncIndirect ownerNot listedFebruary 2, 2015data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.