Data / Nursing homes / California / Novato Healthcare Center
Novato Healthcare Center, Novato, CA: 1 star rating, fined $119,968 across 3 fines and had 1 payment denial
Novato Healthcare Center in Novato, CA is owned by Asru LLC, is rated 1 of 5 stars by Medicare, and was fined $119,968 across 3 fines and had 1 payment denial in the three years to October 1, 2026. CMS lists 91 health citations from inspections in that time, the latest survey on August 28, 2026, and 3 of them found actual harm or immediate jeopardy.
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- Address
- 1565 Hill Road, Novato, CA 94947
- Overall rating
- 1 of 5 stars
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measure rating
- 2 of 5
- Certified beds
- 181
- Residents per day
- 176 on average
- Ownership type
- For profit, individual
- Special focus
- Special focus candidate
- Abuse icon
- CMS shows an abuse icon on Care Compare
- Fines
- $119,968 across 3 fines, three years to October 1, 2026
- Payment denials
- 1
- Health citations
- 91, of which 3 with actual harm or immediate jeopardy
- Latest survey
- August 28, 2026
- CMS Certification Number
- 555844
- On Care Compare
- Medicare Care Compare
Fines and payment denials
Every fine and payment denial CMS lists for this facility in the three years, newest first.
| Date | Type | Fine amount | Denial starts | Denial days | Source |
|---|---|---|---|---|---|
| June 4, 2026 | Fine | $29,480 | Not listed | data.cms.gov | |
| August 8, 2025 | Fine | $17,624 | Not listed | data.cms.gov | |
| April 23, 2025 | Fine | $72,864 | Not listed | data.cms.gov | |
| April 23, 2025 | Payment denial | Not listed | May 23, 2025 | 70 | data.cms.gov |
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| August 28, 2026 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | No plan of correction | data.cms.gov | |
| August 28, 2026 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | No plan of correction | data.cms.gov | |
| August 28, 2026 | F607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D: isolated, no actual harm, potential for more than minimal harm | No plan of correction | data.cms.gov | |
| August 26, 2026 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F: widespread, no actual harm, potential for more than minimal harm | No plan of correction | data.cms.gov | |
| August 26, 2026 | F806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D: isolated, no actual harm, potential for more than minimal harm | No plan of correction | data.cms.gov | |
| August 26, 2026 | F804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F: widespread, no actual harm, potential for more than minimal harm | No plan of correction | data.cms.gov | |
| July 31, 2026 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 17, 2026 | data.cms.gov |
| July 31, 2026 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 17, 2026 | data.cms.gov |
| July 30, 2026 | F732 | Post nurse staffing information every day. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | August 6, 2026 | data.cms.gov |
| July 22, 2026 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 30, 2026 | data.cms.gov |
| July 4, 2026 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G: isolated, actual harm | Corrected | July 29, 2026 | data.cms.gov |
| July 4, 2026 | F688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 29, 2026 | data.cms.gov |
| June 17, 2026 | F925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | July 10, 2026 | data.cms.gov |
| June 17, 2026 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 31, 2026 | data.cms.gov |
| June 17, 2026 | F605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 31, 2026 | data.cms.gov |
| June 17, 2026 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 31, 2026 | data.cms.gov |
| June 17, 2026 | F552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 31, 2026 | data.cms.gov |
| June 4, 2026 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 25, 2026 | data.cms.gov |
| June 4, 2026 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 25, 2026 | data.cms.gov |
| May 6, 2026 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 31, 2026 | data.cms.gov |
| April 16, 2026 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 4, 2026 | data.cms.gov |
| April 16, 2026 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 4, 2026 | data.cms.gov |
| March 25, 2026 | F688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 30, 2026 | data.cms.gov |
| December 31, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | January 5, 2026 | data.cms.gov |
| December 31, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | January 5, 2026 | data.cms.gov |
| December 3, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 17, 2025 | data.cms.gov |
| November 20, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 17, 2025 | data.cms.gov |
| November 20, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 17, 2025 | data.cms.gov |
| November 13, 2025 | F919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F908 | Keep all essential equipment working safely. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F880 | Provide and implement an infection prevention and control program. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F760 | Ensure that residents are free from significant medication errors. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F759 | Ensure medication error rates are not 5 percent or greater. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F692 | Provide enough food/fluids to maintain a resident's health. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F679 | Provide activities to meet all resident's needs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 30, 2025 | data.cms.gov |
| November 13, 2025 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F558 | Reasonably accommodate the needs and preferences of each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| November 13, 2025 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 29, 2025 | data.cms.gov |
| September 8, 2025 | F760 | Ensure that residents are free from significant medication errors. | G: isolated, actual harm | Corrected | October 7, 2025 | data.cms.gov |
| September 8, 2025 | F790 | Provide routine and 24-hour emergency dental care for each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 7, 2025 | data.cms.gov |
| September 8, 2025 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 7, 2025 | data.cms.gov |
| August 28, 2025 | F645 | PASARR screening for Mental disorders or Intellectual Disabilities | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 16, 2025 | data.cms.gov |
| August 28, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 16, 2025 | data.cms.gov |
| August 20, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 28, 2025 | data.cms.gov |
| August 8, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 16, 2025 | data.cms.gov |
| August 8, 2025 | F760 | Ensure that residents are free from significant medication errors. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 16, 2025 | data.cms.gov |
| July 18, 2025 | F895 | Have a Compliance and Ethics Program. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | August 1, 2025 | data.cms.gov |
| July 9, 2025 | F919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 31, 2025 | data.cms.gov |
| July 9, 2025 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 31, 2025 | data.cms.gov |
| July 9, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 31, 2025 | data.cms.gov |
| July 3, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 22, 2025 | data.cms.gov |
| May 19, 2025 | F940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | July 10, 2025 | data.cms.gov |
| May 19, 2025 | F760 | Ensure that residents are free from significant medication errors. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | July 10, 2025 | data.cms.gov |
| May 19, 2025 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | June 20, 2025 | data.cms.gov |
| May 19, 2025 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 20, 2025 | data.cms.gov |
| May 14, 2025 | F926 | Have policies on smoking. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 20, 2025 | data.cms.gov |
| May 14, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 20, 2025 | data.cms.gov |
| May 14, 2025 | F655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 20, 2025 | data.cms.gov |
| May 14, 2025 | F607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 20, 2025 | data.cms.gov |
| May 14, 2025 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 20, 2025 | data.cms.gov |
| May 1, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 28, 2025 | data.cms.gov |
| May 1, 2025 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 28, 2025 | data.cms.gov |
| April 25, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G: isolated, actual harm | Corrected | May 18, 2025 | data.cms.gov |
| April 23, 2025 | F825 | Provide or get specialized rehabilitative services as required for a resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 8, 2025 | data.cms.gov |
| March 5, 2025 | F557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 3, 2025 | data.cms.gov |
| February 24, 2025 | F838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | March 14, 2025 | data.cms.gov |
| February 24, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | March 14, 2025 | data.cms.gov |
| January 9, 2025 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 11, 2025 | data.cms.gov |
| January 9, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 11, 2025 | data.cms.gov |
| January 9, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 11, 2025 | data.cms.gov |
| September 5, 2024 | F622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 30, 2024 | data.cms.gov |
| September 4, 2024 | F760 | Ensure that residents are free from significant medication errors. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 27, 2024 | data.cms.gov |
| July 17, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 13, 2024 | data.cms.gov |
| January 11, 2024 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | February 21, 2024 | data.cms.gov |
| January 11, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 21, 2024 | data.cms.gov |
| January 11, 2024 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 21, 2024 | data.cms.gov |
| January 11, 2024 | F676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 21, 2024 | data.cms.gov |
| January 11, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 21, 2024 | data.cms.gov |
| January 11, 2024 | F583 | Keep residents' personal and medical records private and confidential. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 21, 2024 | data.cms.gov |
| January 11, 2024 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 21, 2024 | data.cms.gov |
| October 25, 2023 | F790 | Provide routine and 24-hour emergency dental care for each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 3, 2023 | data.cms.gov |
| October 9, 2023 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | October 25, 2023 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 6 individual or personal trusts (3 managers, 3 other disclosable parties). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| Asru LLC | Direct owner | 70% | June 15, 2007 | data.cms.gov |
| Corporate Interface Services LLC | Operational or managerial control | Not listed | March 18, 2024 | data.cms.gov |
| Rockport Administrative Services, LLC | Operational or managerial control | Not listed | July 1, 2007 | data.cms.gov |
| Corporate Interface Services LLC | Additional disclosable party | Not listed | April 10, 2025 | data.cms.gov |
| Rockport Administrative Services, LLC | Additional disclosable party | Not listed | April 10, 2025 | data.cms.gov |
Also on SpecStream
- All nursing homes in California
- Every nursing home Corporate Interface Services LLC owns or manages
- Every nursing home Rockport Administrative Services, LLC owns or manages
- This facility on Medicare Care Compare
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.