Skip to the page
Get started free

Data / Nursing homes / Massachusetts / Norwood Healthcare

Norwood Healthcare, Norwood, MA: 1 star rating, fined $96,471 across 4 fines

Norwood Healthcare in Norwood, MA is run by 460 Washington Street Operator LLC, with no owner listed in the CMS ownership file, is rated 1 of 5 stars by Medicare, and was fined $96,471 across 4 fines in the three years to October 1, 2026. CMS lists 44 health citations from inspections in that time, the latest survey on May 5, 2026, and 5 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Massachusetts
Address
460 Washington Street, Norwood, MA 02062
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measure rating
1 of 5
Certified beds
170
Residents per day
112 on average
Ownership type
For profit, limited liability company
Legal business name
460 Washington Street Operator LLC
Chain
Next Step Healthcare, 14 facilities
Special focus
Special focus candidate
Fines
$96,471 across 4 fines, three years to October 1, 2026
Payment denials
0
Health citations
44, of which 5 with actual harm or immediate jeopardy
Latest survey
May 5, 2026
CMS Certification Number
225343
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
February 9, 2026Fine$15,330Not listeddata.cms.gov
February 9, 2026Fine$8,281Not listeddata.cms.gov
October 30, 2024Fine$56,789Not listeddata.cms.gov
May 9, 2024Fine$16,071Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
May 5, 2026F777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 19, 2026data.cms.gov
February 9, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyCorrectedFebruary 6, 2026data.cms.gov
February 9, 2026F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.J: isolated, immediate jeopardyCorrectedFebruary 6, 2026data.cms.gov
February 9, 2026F944Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.F: widespread, no actual harm, potential for more than minimal harmCorrectedFebruary 27, 2026data.cms.gov
February 9, 2026F881Implement a program that monitors antibiotic use.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2026data.cms.gov
February 9, 2026F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyF: widespread, no actual harm, potential for more than minimal harmCorrectedFebruary 27, 2026data.cms.gov
February 9, 2026F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.F: widespread, no actual harm, potential for more than minimal harmCorrectedFebruary 27, 2026data.cms.gov
February 9, 2026F865Have a plan that describes the process for conducting QAPI and QAA activities.F: widespread, no actual harm, potential for more than minimal harmCorrectedFebruary 27, 2026data.cms.gov
February 9, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2026data.cms.gov
February 9, 2026F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.B: pattern, minimal harm potentialCorrectedFebruary 25, 2026data.cms.gov
February 9, 2026F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2026data.cms.gov
February 9, 2026F685Assist a resident in gaining access to vision and hearing services.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2026data.cms.gov
February 9, 2026F658Ensure services provided by the nursing facility meet professional standards of quality.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2026data.cms.gov
February 9, 2026F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.B: pattern, minimal harm potentialCorrectedFebruary 25, 2026data.cms.gov
February 9, 2026F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2026data.cms.gov
February 9, 2026F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2026data.cms.gov
February 9, 2026F565Honor the resident's right to organize and participate in resident/family groups in the facility.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2026data.cms.gov
February 9, 2026F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 25, 2026data.cms.gov
November 17, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 19, 2025data.cms.gov
February 11, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 11, 2025data.cms.gov
February 11, 2025F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 11, 2025data.cms.gov
February 11, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 11, 2025data.cms.gov
February 11, 2025F559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 11, 2025data.cms.gov
October 30, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 13, 2024data.cms.gov
October 30, 2024F850Hire a qualified full-time social worker in a facility with more than 120 beds.F: widespread, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2024data.cms.gov
October 30, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 10, 2024data.cms.gov
October 30, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2024data.cms.gov
October 30, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 13, 2024data.cms.gov
October 30, 2024F699Provide care or services that was trauma informed and/or culturally competent.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2024data.cms.gov
October 30, 2024F695Provide safe and appropriate respiratory care for a resident when needed.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 13, 2024data.cms.gov
October 30, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 13, 2024data.cms.gov
October 30, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 13, 2024data.cms.gov
October 30, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2024data.cms.gov
October 30, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 13, 2024data.cms.gov
October 30, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 13, 2024data.cms.gov
October 30, 2024F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.B: pattern, minimal harm potentialCorrectedDecember 4, 2024data.cms.gov
October 30, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.B: pattern, minimal harm potentialCorrectedDecember 4, 2024data.cms.gov
October 30, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2024data.cms.gov
October 30, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 4, 2024data.cms.gov
October 30, 2024F551Give the resident's representative the ability to exercise the resident's rights.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 10, 2024data.cms.gov
May 9, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyPast noncomplianceMay 6, 2024data.cms.gov
May 9, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 17, 2024data.cms.gov
October 11, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyCorrectedOctober 9, 2023data.cms.gov
October 11, 2023F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.J: isolated, immediate jeopardyCorrectedOctober 9, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 6 individual or personal trusts (2 managers, 2 officers, directors or trustees, 2 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Next Step Healthcare LLCOperational or managerial controlNot listedSeptember 1, 2017data.cms.gov
Next Step Healthcare LLCAdditional disclosable partyNot listedJuly 1, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.