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Data / Nursing homes / California / Norwalk Skilled Nursing & Wellness Centre, LLC

Norwalk Skilled Nursing & Wellness Centre, LLC, Norwalk, CA: 2 star rating, fined $72,794 across 3 fines

Norwalk Skilled Nursing & Wellness Centre, LLC in Norwalk, CA is owned by Pacific Healthcare Holdings, Inc., is rated 2 of 5 stars by Medicare, and was fined $72,794 across 3 fines in the three years to October 1, 2026. CMS lists 68 health citations from inspections in that time, the latest survey on August 26, 2026, and 5 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

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Address
11510 Imperial Highway, Norwalk, CA 90650
Overall rating
2 of 5 stars
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measure rating
3 of 5
Certified beds
99
Residents per day
89 on average
Ownership type
For profit, corporation
Legal business name
Norwalk Skilled Nursing & Wellness Centre, LLC
Chain
Pacific Healthcare Holdings, 15 facilities
Fines
$72,794 across 3 fines, three years to October 1, 2026
Payment denials
0
Health citations
68, of which 5 with actual harm or immediate jeopardy
Latest survey
August 26, 2026
CMS Certification Number
555668
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
July 14, 2025Fine$14,768Not listeddata.cms.gov
November 27, 2024Fine$10,033Not listeddata.cms.gov
July 26, 2024Fine$47,993Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
August 26, 2026F565Honor the resident's right to organize and participate in resident/family groups in the facility.E: pattern, no actual harm, potential for more than minimal harmNo plan of correctiondata.cms.gov
July 24, 2026F847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2026data.cms.gov
July 24, 2026F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2026data.cms.gov
July 24, 2026F694Provide for the safe, appropriate administration of IV fluids for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2026data.cms.gov
July 24, 2026F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2026data.cms.gov
July 24, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2026data.cms.gov
July 24, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2026data.cms.gov
July 24, 2026F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2026data.cms.gov
July 24, 2026F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2026data.cms.gov
June 2, 2026F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 19, 2026data.cms.gov
May 21, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 8, 2026data.cms.gov
May 21, 2026F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 8, 2026data.cms.gov
December 23, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 22, 2026data.cms.gov
August 21, 2025F573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 22, 2025data.cms.gov
July 18, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F760Ensure that residents are free from significant medication errors.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F759Ensure medication error rates are not 5 percent or greater.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F641Ensure each resident receives an accurate assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 18, 2025F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2025data.cms.gov
July 14, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedAugust 1, 2025data.cms.gov
April 4, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 9, 2025data.cms.gov
November 27, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedDecember 2, 2024data.cms.gov
November 27, 2024F908Keep all essential equipment working safely.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 2, 2024data.cms.gov
November 27, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 2, 2024data.cms.gov
October 23, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 6, 2024data.cms.gov
September 23, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 3, 2024data.cms.gov
September 20, 2024F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.J: isolated, immediate jeopardyCorrectedOctober 11, 2024data.cms.gov
September 20, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.G: isolated, actual harmCorrectedOctober 11, 2024data.cms.gov
September 20, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.G: isolated, actual harmCorrectedOctober 11, 2024data.cms.gov
September 20, 2024F865Have a plan that describes the process for conducting QAPI and QAA activities.F: widespread, no actual harm, potential for more than minimal harmCorrectedOctober 11, 2024data.cms.gov
September 20, 2024F741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.F: widespread, no actual harm, potential for more than minimal harmCorrectedOctober 11, 2024data.cms.gov
September 3, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 20, 2024data.cms.gov
August 22, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 15, 2024data.cms.gov
August 8, 2024F760Ensure that residents are free from significant medication errors.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 30, 2024data.cms.gov
August 8, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 30, 2024data.cms.gov
July 26, 2024F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.F: widespread, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2024data.cms.gov
July 26, 2024F847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2024data.cms.gov
July 26, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2024data.cms.gov
July 26, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2024data.cms.gov
July 26, 2024F757Ensure each resident’s drug regimen must be free from unnecessary drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2024data.cms.gov
July 26, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2024data.cms.gov
July 26, 2024F697Provide safe, appropriate pain management for a resident who requires such services.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2024data.cms.gov
July 26, 2024F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2024data.cms.gov
July 26, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2024data.cms.gov
July 26, 2024F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedE: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2024data.cms.gov
July 26, 2024F558Reasonably accommodate the needs and preferences of each resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2024data.cms.gov
May 28, 2024F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 27, 2024data.cms.gov
May 28, 2024F745Provide medically-related social services to help each resident achieve the highest possible quality of life.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 27, 2024data.cms.gov
May 28, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 27, 2024data.cms.gov
May 28, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 27, 2024data.cms.gov
February 1, 2024F699Provide care or services that was trauma informed and/or culturally competent.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2024data.cms.gov
October 26, 2023F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 27, 2023data.cms.gov
October 26, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 27, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 6 individual or personal trusts (3 managers, 3 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Pacific Healthcare Holdings, Inc.Direct owner90%August 1, 2007data.cms.gov
Corporate Interface Services LLCOperational or managerial controlNot listedMarch 18, 2024data.cms.gov
Rockport Administrative Services, LLCOperational or managerial controlNot listedAugust 1, 2007data.cms.gov
Corporate Interface Services LLCAdditional disclosable partyNot listedApril 10, 2025data.cms.gov
Rockport Administrative Services, LLCAdditional disclosable partyNot listedApril 10, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.