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Data / Nursing homes / Connecticut / Norwalk Care Center

Norwalk Care Center, Norwalk, CT: 2 star rating, fined $198,225 across 2 fines and had 1 payment denial

Norwalk Care Center in Norwalk, CT is owned by Norwalk Care Center HOLDCO LLC, is rated 2 of 5 stars by Medicare, and was fined $198,225 across 2 fines and had 1 payment denial in the three years to October 1, 2026. CMS lists 36 health citations from inspections in that time, the latest survey on May 20, 2026, and 3 of them found actual harm or immediate jeopardy.

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Address
23 Prospect Avenue, Norwalk, CT 06850
Overall rating
2 of 5 stars
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measure rating
4 of 5
Certified beds
150
Residents per day
137 on average
Ownership type
For profit, limited liability company
Legal business name
Norwalk Care Center LLC
Chain
Highbridge Healthcare, 6 facilities
Fines
$198,225 across 2 fines, three years to October 1, 2026
Payment denials
1
Health citations
36, of which 3 with actual harm or immediate jeopardy
Latest survey
May 20, 2026
CMS Certification Number
075159
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
October 9, 2024Fine$38,422Not listeddata.cms.gov
October 26, 2023Fine$159,803Not listeddata.cms.gov
October 26, 2023Payment denialNot listedFebruary 2, 202427data.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
May 20, 2026F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 1, 2026data.cms.gov
May 20, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 1, 2026data.cms.gov
May 20, 2026F760Ensure that residents are free from significant medication errors.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 1, 2026data.cms.gov
May 20, 2026F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 1, 2026data.cms.gov
May 20, 2026F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 1, 2026data.cms.gov
May 20, 2026F685Assist a resident in gaining access to vision and hearing services.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 1, 2026data.cms.gov
May 20, 2026F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 1, 2026data.cms.gov
May 20, 2026F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 1, 2026data.cms.gov
May 20, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 1, 2026data.cms.gov
May 20, 2026F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 1, 2026data.cms.gov
March 19, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 8, 2025data.cms.gov
October 9, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G: isolated, actual harmCorrectedNovember 11, 2024data.cms.gov
October 9, 2024F908Keep all essential equipment working safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 11, 2024data.cms.gov
October 9, 2024F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 11, 2024data.cms.gov
October 9, 2024F883Develop and implement policies and procedures for flu and pneumonia vaccinations.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 11, 2024data.cms.gov
October 9, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 11, 2024data.cms.gov
October 9, 2024F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.C: widespread, minimal harm potentialCorrectedNovember 11, 2024data.cms.gov
October 9, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 11, 2024data.cms.gov
October 9, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 11, 2024data.cms.gov
October 9, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 11, 2024data.cms.gov
October 9, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 11, 2024data.cms.gov
October 9, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 22, 2024data.cms.gov
October 9, 2024F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 11, 2024data.cms.gov
October 9, 2024F603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 11, 2024data.cms.gov
October 26, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.K: pattern, immediate jeopardyCorrectedDecember 10, 2023data.cms.gov
October 26, 2023F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.H: pattern, actual harmCorrectedDecember 10, 2023data.cms.gov
October 26, 2023F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 10, 2023data.cms.gov
October 26, 2023F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 27, 2024data.cms.gov
October 26, 2023F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 10, 2023data.cms.gov
October 26, 2023F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 10, 2023data.cms.gov
October 26, 2023F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 10, 2023data.cms.gov
October 26, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 10, 2023data.cms.gov
October 26, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 29, 2024data.cms.gov
October 26, 2023F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 10, 2023data.cms.gov
October 26, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 10, 2023data.cms.gov
October 26, 2023F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 29, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 37 individual or personal trusts (9 owners, 10 managers, 7 officers, directors or trustees, 11 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Norwalk Care Center HOLDCO LLCDirect owner100%May 30, 2025data.cms.gov
JPW Ct Holdings 2 LLCIndirect owner17%May 30, 2025data.cms.gov
Ek Equity LLCIndirect owner10%May 30, 2025data.cms.gov
GS Equities USA LLCIndirect owner9%May 30, 2025data.cms.gov
Norwalk Care Center Realty LLCMortgage interestNot listedMay 30, 2025data.cms.gov
Ek Equity LLCAdditional disclosable partyNot listedMay 30, 2025data.cms.gov
GS Equities USA LLCAdditional disclosable partyNot listedMay 30, 2025data.cms.gov
JPW Ct Holdings 2 LLCAdditional disclosable partyNot listedMay 30, 2025data.cms.gov
Norwalk Care Center Realty HOLDCO LLCAdditional disclosable partyNot listedMay 30, 2025data.cms.gov
Norwalk Care Center Realty LLCAdditional disclosable partyNot listedJune 22, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.