Data / Nursing homes / Connecticut / Norwalk Care Center
Norwalk Care Center, Norwalk, CT: 2 star rating, fined $198,225 across 2 fines and had 1 payment denial
Norwalk Care Center in Norwalk, CT is owned by Norwalk Care Center HOLDCO LLC, is rated 2 of 5 stars by Medicare, and was fined $198,225 across 2 fines and had 1 payment denial in the three years to October 1, 2026. CMS lists 36 health citations from inspections in that time, the latest survey on May 20, 2026, and 3 of them found actual harm or immediate jeopardy.
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- Address
- 23 Prospect Avenue, Norwalk, CT 06850
- Overall rating
- 2 of 5 stars
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measure rating
- 4 of 5
- Certified beds
- 150
- Residents per day
- 137 on average
- Ownership type
- For profit, limited liability company
- Legal business name
- Norwalk Care Center LLC
- Chain
- Highbridge Healthcare, 6 facilities
- Fines
- $198,225 across 2 fines, three years to October 1, 2026
- Payment denials
- 1
- Health citations
- 36, of which 3 with actual harm or immediate jeopardy
- Latest survey
- May 20, 2026
- CMS Certification Number
- 075159
- On Care Compare
- Medicare Care Compare
Fines and payment denials
Every fine and payment denial CMS lists for this facility in the three years, newest first.
| Date | Type | Fine amount | Denial starts | Denial days | Source |
|---|---|---|---|---|---|
| October 9, 2024 | Fine | $38,422 | Not listed | data.cms.gov | |
| October 26, 2023 | Fine | $159,803 | Not listed | data.cms.gov | |
| October 26, 2023 | Payment denial | Not listed | February 2, 2024 | 27 | data.cms.gov |
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| May 20, 2026 | F925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 1, 2026 | data.cms.gov |
| May 20, 2026 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 1, 2026 | data.cms.gov |
| May 20, 2026 | F760 | Ensure that residents are free from significant medication errors. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 1, 2026 | data.cms.gov |
| May 20, 2026 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 1, 2026 | data.cms.gov |
| May 20, 2026 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 1, 2026 | data.cms.gov |
| May 20, 2026 | F685 | Assist a resident in gaining access to vision and hearing services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 1, 2026 | data.cms.gov |
| May 20, 2026 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 1, 2026 | data.cms.gov |
| May 20, 2026 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 1, 2026 | data.cms.gov |
| May 20, 2026 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 1, 2026 | data.cms.gov |
| May 20, 2026 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 1, 2026 | data.cms.gov |
| March 19, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 8, 2025 | data.cms.gov |
| October 9, 2024 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G: isolated, actual harm | Corrected | November 11, 2024 | data.cms.gov |
| October 9, 2024 | F908 | Keep all essential equipment working safely. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 11, 2024 | data.cms.gov |
| October 9, 2024 | F887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 11, 2024 | data.cms.gov |
| October 9, 2024 | F883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 11, 2024 | data.cms.gov |
| October 9, 2024 | F880 | Provide and implement an infection prevention and control program. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 11, 2024 | data.cms.gov |
| October 9, 2024 | F838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C: widespread, minimal harm potential | Corrected | November 11, 2024 | data.cms.gov |
| October 9, 2024 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 11, 2024 | data.cms.gov |
| October 9, 2024 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 11, 2024 | data.cms.gov |
| October 9, 2024 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 11, 2024 | data.cms.gov |
| October 9, 2024 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 11, 2024 | data.cms.gov |
| October 9, 2024 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 22, 2024 | data.cms.gov |
| October 9, 2024 | F644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 11, 2024 | data.cms.gov |
| October 9, 2024 | F603 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 11, 2024 | data.cms.gov |
| October 26, 2023 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K: pattern, immediate jeopardy | Corrected | December 10, 2023 | data.cms.gov |
| October 26, 2023 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | H: pattern, actual harm | Corrected | December 10, 2023 | data.cms.gov |
| October 26, 2023 | F835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 10, 2023 | data.cms.gov |
| October 26, 2023 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 27, 2024 | data.cms.gov |
| October 26, 2023 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 10, 2023 | data.cms.gov |
| October 26, 2023 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 10, 2023 | data.cms.gov |
| October 26, 2023 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 10, 2023 | data.cms.gov |
| October 26, 2023 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | December 10, 2023 | data.cms.gov |
| October 26, 2023 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 29, 2024 | data.cms.gov |
| October 26, 2023 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 10, 2023 | data.cms.gov |
| October 26, 2023 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 10, 2023 | data.cms.gov |
| October 26, 2023 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 29, 2024 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 37 individual or personal trusts (9 owners, 10 managers, 7 officers, directors or trustees, 11 other disclosable parties). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| Norwalk Care Center HOLDCO LLC | Direct owner | 100% | May 30, 2025 | data.cms.gov |
| JPW Ct Holdings 2 LLC | Indirect owner | 17% | May 30, 2025 | data.cms.gov |
| Ek Equity LLC | Indirect owner | 10% | May 30, 2025 | data.cms.gov |
| GS Equities USA LLC | Indirect owner | 9% | May 30, 2025 | data.cms.gov |
| Norwalk Care Center Realty LLC | Mortgage interest | Not listed | May 30, 2025 | data.cms.gov |
| Ek Equity LLC | Additional disclosable party | Not listed | May 30, 2025 | data.cms.gov |
| GS Equities USA LLC | Additional disclosable party | Not listed | May 30, 2025 | data.cms.gov |
| JPW Ct Holdings 2 LLC | Additional disclosable party | Not listed | May 30, 2025 | data.cms.gov |
| Norwalk Care Center Realty HOLDCO LLC | Additional disclosable party | Not listed | May 30, 2025 | data.cms.gov |
| Norwalk Care Center Realty LLC | Additional disclosable party | Not listed | June 22, 2025 | data.cms.gov |
Also on SpecStream
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.