Data / Nursing homes / California / North Bay Post Acute
North Bay Post Acute, Petaluma, CA: 1 star rating, fined $179,613 across 3 fines
North Bay Post Acute in Petaluma, CA is owned by Zermatt U.S. Health Services, LLC, is rated 1 of 5 stars by Medicare, and was fined $179,613 across 3 fines in the three years to October 1, 2026. CMS lists 66 health citations from inspections in that time, the latest survey on April 14, 2026, and 3 of them found actual harm or immediate jeopardy.
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- Address
- 300 Douglas Street, Petaluma, CA 94952
- Overall rating
- 1 of 5 stars
- Health inspection rating
- 1 of 5
- Staffing rating
- 3 of 5
- Quality measure rating
- 4 of 5
- Certified beds
- 98
- Residents per day
- 92 on average
- Ownership type
- For profit, limited liability company
- Legal business name
- North Bay Post Acute LLC
- Abuse icon
- CMS shows an abuse icon on Care Compare
- Fines
- $179,613 across 3 fines, three years to October 1, 2026
- Payment denials
- 0
- Health citations
- 66, of which 3 with actual harm or immediate jeopardy
- Latest survey
- April 14, 2026
- CMS Certification Number
- 056120
- On Care Compare
- Medicare Care Compare
Fines and payment denials
Every fine and payment denial CMS lists for this facility in the three years, newest first.
| Date | Type | Fine amount | Denial starts | Denial days | Source |
|---|---|---|---|---|---|
| October 22, 2025 | Fine | $36,736 | Not listed | data.cms.gov | |
| April 7, 2025 | Fine | $23,685 | Not listed | data.cms.gov | |
| April 30, 2024 | Fine | $119,192 | Not listed | data.cms.gov |
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| April 14, 2026 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 1, 2026 | data.cms.gov |
| April 14, 2026 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 1, 2026 | data.cms.gov |
| January 9, 2026 | F926 | Have policies on smoking. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F791 | Provide or obtain dental services for each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E: pattern, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F641 | Ensure each resident receives an accurate assessment. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| January 9, 2026 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 5, 2026 | data.cms.gov |
| December 30, 2025 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | January 16, 2026 | data.cms.gov |
| October 22, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G: isolated, actual harm | Corrected | November 11, 2025 | data.cms.gov |
| July 15, 2025 | F919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 13, 2025 | data.cms.gov |
| July 15, 2025 | F880 | Provide and implement an infection prevention and control program. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 13, 2025 | data.cms.gov |
| April 28, 2025 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 16, 2025 | data.cms.gov |
| April 25, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 12, 2025 | data.cms.gov |
| April 7, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | G: isolated, actual harm | Corrected | May 1, 2025 | data.cms.gov |
| January 17, 2025 | F943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F881 | Implement a program that monitors antibiotic use. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F880 | Provide and implement an infection prevention and control program. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F791 | Provide or obtain dental services for each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F760 | Ensure that residents are free from significant medication errors. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F759 | Ensure medication error rates are not 5 percent or greater. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F685 | Assist a resident in gaining access to vision and hearing services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F641 | Ensure each resident receives an accurate assessment. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F606 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F558 | Reasonably accommodate the needs and preferences of each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| January 17, 2025 | F552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 13, 2025 | data.cms.gov |
| December 23, 2024 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | January 3, 2025 | data.cms.gov |
| December 12, 2024 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 27, 2024 | data.cms.gov |
| December 3, 2024 | F622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | December 27, 2024 | data.cms.gov |
| December 3, 2024 | F561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | December 27, 2024 | data.cms.gov |
| September 16, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 7, 2024 | data.cms.gov |
| May 15, 2024 | F623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 14, 2024 | data.cms.gov |
| April 30, 2024 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | L: widespread, immediate jeopardy | Corrected | May 24, 2024 | data.cms.gov |
| April 30, 2024 | F925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | May 24, 2024 | data.cms.gov |
| April 30, 2024 | F835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | May 24, 2024 | data.cms.gov |
| April 30, 2024 | F814 | Dispose of garbage and refuse properly. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | May 24, 2024 | data.cms.gov |
| April 30, 2024 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 24, 2024 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 4 individual or personal trusts (2 owners, 1 managers, 1 officers, directors or trustees). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| Zermatt U.S. Health Services, LLC | Direct owner | 99% | January 1, 2021 | data.cms.gov |
| Zermatt U.S. Health Services, LLC | Operational or managerial control | Not listed | January 1, 2021 | data.cms.gov |
Also on SpecStream
- All nursing homes in California
- Every nursing home Zermatt U.S. Health Services, LLC owns or manages
- This facility on Medicare Care Compare
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.