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Data / Nursing homes / Texas / Normandy Terrace Nursing & Rehabilitation Center

Normandy Terrace Nursing & Rehabilitation Center, San Antonio, TX: 1 star rating, fined $349,006 across 6 fines

Normandy Terrace Nursing & Rehabilitation Center in San Antonio, TX is run by West Wharton County Hospital District, with no owner listed in the CMS ownership file, is rated 1 of 5 stars by Medicare, and was fined $349,006 across 6 fines in the three years to October 1, 2026. CMS lists 54 health citations from inspections in that time, the latest survey on August 21, 2026, and 8 of them found actual harm or immediate jeopardy.

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Watch this facility's inspections and finesGet nursing homes in Texas
Address
841 Rice Road, San Antonio, TX 78220
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measure rating
4 of 5
Certified beds
320
Residents per day
115 on average
Ownership type
For profit, limited liability company
Legal business name
West Wharton County Hospital District
Chain
Creative Solutions in Healthcare, 150 facilities
Special focus
Special focus candidate
Fines
$349,006 across 6 fines, three years to October 1, 2026
Payment denials
0
Health citations
54, of which 8 with actual harm or immediate jeopardy
Latest survey
August 21, 2026
CMS Certification Number
675823
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
July 2, 2026Fine$61,410Not listeddata.cms.gov
August 18, 2025Fine$16,386Not listeddata.cms.gov
April 25, 2025Fine$10,604Not listeddata.cms.gov
August 13, 2024Fine$207,019Not listeddata.cms.gov
May 31, 2024Fine$44,605Not listeddata.cms.gov
April 18, 2024Fine$8,982Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
August 21, 2026F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 24, 2026data.cms.gov
August 21, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 24, 2026data.cms.gov
August 21, 2026F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 24, 2026data.cms.gov
July 17, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J: isolated, immediate jeopardyCorrectedJuly 18, 2026data.cms.gov
July 17, 2026F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.J: isolated, immediate jeopardyCorrectedJuly 18, 2026data.cms.gov
July 17, 2026F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 18, 2026data.cms.gov
July 17, 2026F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 18, 2026data.cms.gov
July 17, 2026F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 18, 2026data.cms.gov
July 17, 2026F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 18, 2026data.cms.gov
July 2, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 29, 2026data.cms.gov
May 21, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 12, 2026data.cms.gov
May 21, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 12, 2026data.cms.gov
May 21, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 12, 2026data.cms.gov
April 24, 2026F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 15, 2026data.cms.gov
April 24, 2026F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 15, 2026data.cms.gov
March 20, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 21, 2026data.cms.gov
March 20, 2026F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 21, 2026data.cms.gov
March 20, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 21, 2026data.cms.gov
February 23, 2026F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 27, 2026data.cms.gov
February 23, 2026F558Reasonably accommodate the needs and preferences of each resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 27, 2026data.cms.gov
January 16, 2026F627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 2, 2026data.cms.gov
January 16, 2026F602Protect each resident from the wrongful use of the resident's belongings or money.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 2, 2026data.cms.gov
January 16, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 2, 2026data.cms.gov
November 25, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 30, 2025data.cms.gov
November 25, 2025F583Keep residents' personal and medical records private and confidential.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 30, 2025data.cms.gov
August 18, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyPast noncomplianceAugust 16, 2025data.cms.gov
August 18, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 19, 2025data.cms.gov
August 15, 2025F732Post nurse staffing information every day.C: widespread, minimal harm potentialCorrectedAugust 16, 2025data.cms.gov
July 25, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 4, 2025data.cms.gov
July 25, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 4, 2025data.cms.gov
July 25, 2025F814Dispose of garbage and refuse properly.C: widespread, minimal harm potentialCorrectedAugust 4, 2025data.cms.gov
July 25, 2025F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 4, 2025data.cms.gov
July 25, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 4, 2025data.cms.gov
July 25, 2025F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 4, 2025data.cms.gov
July 25, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 4, 2025data.cms.gov
July 25, 2025F583Keep residents' personal and medical records private and confidential.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 4, 2025data.cms.gov
July 25, 2025F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 4, 2025data.cms.gov
July 25, 2025F552Ensure that residents are fully informed and understand their health status, care and treatments.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 4, 2025data.cms.gov
April 25, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyPast noncomplianceFebruary 18, 2025data.cms.gov
April 25, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 26, 2025data.cms.gov
August 13, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.K: pattern, immediate jeopardyCorrectedAugust 14, 2024data.cms.gov
August 13, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.K: pattern, immediate jeopardyCorrectedAugust 14, 2024data.cms.gov
June 22, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.J: isolated, immediate jeopardyCorrectedJuly 18, 2024data.cms.gov
June 22, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 18, 2024data.cms.gov
June 22, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 18, 2024data.cms.gov
May 31, 2024F687Provide appropriate foot care.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2024data.cms.gov
May 31, 2024F679Provide activities to meet all resident's needs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 23, 2024data.cms.gov
May 31, 2024F645PASARR screening for Mental disorders or Intellectual DisabilitiesD: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2024data.cms.gov
May 31, 2024F641Ensure each resident receives an accurate assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2024data.cms.gov
May 31, 2024F576Ensure residents have reasonable access to and privacy in their use of communication methods.F: widespread, no actual harm, potential for more than minimal harmCorrectedJune 23, 2024data.cms.gov
May 31, 2024F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2024data.cms.gov
April 18, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyPast noncomplianceMarch 5, 2024data.cms.gov
March 22, 2024F924Put firmly secured handrails on each side of hallways.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 22, 2024data.cms.gov
March 22, 2024F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 22, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 19 individual or personal trusts (13 managers, 3 officers, directors or trustees, 3 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
San Antonio V Enterprises LLCOperational or managerial controlNot listedSeptember 1, 2023data.cms.gov
San Antonio V Enterprises LLCAdditional disclosable partyNot listedMay 6, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.