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Data / Nursing homes / Wisconsin / Mercy Health Services

Mercy Health Services, Milwaukee, WI: 2 star rating, fined $47,753 across 2 fines

Mercy Health Services in Milwaukee, WI is owned by NSHF Operations LLC, is rated 2 of 5 stars by Medicare, and was fined $47,753 across 2 fines in the three years to October 1, 2026. CMS lists 28 health citations from inspections in that time, the latest survey on August 17, 2026, and 2 of them found actual harm or immediate jeopardy.

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Address
2727 W Mitchell St, Milwaukee, WI 53215
Overall rating
2 of 5 stars
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measure rating
2 of 5
Certified beds
60
Residents per day
41 on average
Ownership type
For profit, corporation
Legal business name
NSH Mercy LLC
Chain
North Shore Healthcare, 57 facilities
Fines
$47,753 across 2 fines, three years to October 1, 2026
Payment denials
0
Health citations
28, of which 2 with actual harm or immediate jeopardy
Latest survey
August 17, 2026
CMS Certification Number
525414
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
May 13, 2024Fine$14,050Not listeddata.cms.gov
February 29, 2024Fine$33,703Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
August 17, 2026F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.F: widespread, no actual harm, potential for more than minimal harmPlan of correctionSeptember 10, 2026data.cms.gov
August 17, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmPlan of correctionSeptember 10, 2026data.cms.gov
August 17, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E: pattern, no actual harm, potential for more than minimal harmPlan of correctionSeptember 10, 2026data.cms.gov
August 17, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmPlan of correctionSeptember 10, 2026data.cms.gov
August 17, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmPlan of correctionSeptember 10, 2026data.cms.gov
August 17, 2026F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmPlan of correctionSeptember 10, 2026data.cms.gov
August 17, 2026F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmPlan of correctionSeptember 10, 2026data.cms.gov
March 2, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 18, 2026data.cms.gov
December 3, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 16, 2025data.cms.gov
December 3, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 16, 2025data.cms.gov
May 21, 2025F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 21, 2025data.cms.gov
May 21, 2025F757Ensure each resident’s drug regimen must be free from unnecessary drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 21, 2025data.cms.gov
May 21, 2025F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 21, 2025data.cms.gov
September 19, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 19, 2024F610Respond appropriately to all alleged violations.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 19, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
August 5, 2024F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 4, 2024data.cms.gov
August 5, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 4, 2024data.cms.gov
May 13, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedJune 7, 2024data.cms.gov
February 29, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G: isolated, actual harmCorrectedApril 1, 2024data.cms.gov
February 29, 2024F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 1, 2024data.cms.gov
February 29, 2024F759Ensure medication error rates are not 5 percent or greater.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 1, 2024data.cms.gov
February 29, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 1, 2024data.cms.gov
February 29, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 1, 2024data.cms.gov
February 29, 2024F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 1, 2024data.cms.gov
February 29, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 1, 2024data.cms.gov
February 29, 2024F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 1, 2024data.cms.gov
February 29, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 1, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 21 individual or personal trusts (1 owners, 9 managers, 2 officers, directors or trustees, 9 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
NSHF Operations LLCDirect owner100%July 24, 2017data.cms.gov
CIBC Bank USAOperational or managerial controlNot listedDecember 31, 2024data.cms.gov
CliftonlarsonallenOperational or managerial controlNot listedMay 22, 2018data.cms.gov
Continuum Therapy Partners LLCOperational or managerial controlNot listedMarch 1, 2025data.cms.gov
North Shore Healthcare LLCOperational or managerial controlNot listedOctober 1, 2017data.cms.gov
NSH Rehab LLCOperational or managerial controlNot listedMarch 1, 2025data.cms.gov
Wipfli LLPOperational or managerial controlNot listedFebruary 1, 2025data.cms.gov
CIBC Bank USASecurity interestNot listedDecember 31, 2024data.cms.gov
CliftonlarsonallenAdditional disclosable partyNot listedApril 15, 2025data.cms.gov
Continuum Therapy Partners LLCAdditional disclosable partyNot listedApril 15, 2025data.cms.gov
Mercy Property Holdings, LLCAdditional disclosable partyNot listedMay 1, 2022data.cms.gov
North Shore Healthcare LLCAdditional disclosable partyNot listedApril 15, 2025data.cms.gov
NSH Rehab LLCAdditional disclosable partyNot listedJune 11, 2025data.cms.gov
NSHF Wisconsin LLCAdditional disclosable partyNot listedNovember 5, 2025data.cms.gov
Wipfli LLPAdditional disclosable partyNot listedApril 15, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.