Skip to the page

Data / Nursing homes / New York / Massena Rehabilitation & Nursing Center

Massena Rehabilitation & Nursing Center, Massena, NY: 1 star rating, fined $131,142 across 4 fines

Massena Rehabilitation & Nursing Center in Massena, NY is owned by 4 individuals whom CMS lists (names not shown), is rated 1 of 5 stars by Medicare, and was fined $131,142 across 4 fines in the three years to October 1, 2026. CMS lists 35 health citations from inspections in that time, the latest survey on May 22, 2026, and 1 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Address
89 Grove Street, Massena, NY 13662
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measure rating
2 of 5
Certified beds
160
Residents per day
137 on average
Ownership type
For profit, limited liability company
Legal business name
Marnc Operating LLC
Chain
Personal Healthcare Management, 21 facilities
Fines
$131,142 across 4 fines, three years to October 1, 2026
Payment denials
0
Health citations
35, of which 1 with actual harm or immediate jeopardy
Latest survey
May 22, 2026
CMS Certification Number
335592
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
May 22, 2026Fine$97,755Not listeddata.cms.gov
January 30, 2024Fine$14,814Not listeddata.cms.gov
January 8, 2024Fine$4,938Not listeddata.cms.gov
December 18, 2023Fine$13,635Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
May 22, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.K: pattern, immediate jeopardyCorrectedJuly 20, 2026data.cms.gov
May 22, 2026F919Make sure that a working call system is available in each resident's bathroom and bathing area.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2026data.cms.gov
May 22, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedJuly 20, 2026data.cms.gov
May 22, 2026F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.F: widespread, no actual harm, potential for more than minimal harmCorrectedJuly 20, 2026data.cms.gov
May 22, 2026F800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.F: widespread, no actual harm, potential for more than minimal harmCorrectedJuly 20, 2026data.cms.gov
May 22, 2026F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 20, 2026data.cms.gov
May 22, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 20, 2026data.cms.gov
August 15, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.F: widespread, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F576Ensure residents have reasonable access to and privacy in their use of communication methods.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
August 15, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
November 19, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 30, 2024data.cms.gov
January 29, 2024F692Provide enough food/fluids to maintain a resident's health.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 25, 2024data.cms.gov
December 15, 2023F880Provide and implement an infection prevention and control program.F: widespread, no actual harm, potential for more than minimal harmCorrectedFebruary 13, 2024data.cms.gov
December 15, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 13, 2024data.cms.gov
December 15, 2023F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 13, 2024data.cms.gov
December 15, 2023F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 13, 2024data.cms.gov
December 15, 2023F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 13, 2024data.cms.gov
December 15, 2023F732Post nurse staffing information every day.C: widespread, minimal harm potentialCorrectedFebruary 13, 2024data.cms.gov
December 15, 2023F728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 13, 2024data.cms.gov
December 15, 2023F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 13, 2024data.cms.gov
December 15, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 13, 2024data.cms.gov
December 15, 2023F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 13, 2024data.cms.gov
December 6, 2023F836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 31, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 10 individual or personal trusts (4 owners, 1 managers, 2 officers, directors or trustees, 3 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Marnc Realty LLCMortgage interestNot listedApril 30, 2019data.cms.gov
Marnc Realty LLCAdditional disclosable partyNot listedFebruary 16, 2026data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.