Data / Nursing homes / Wisconsin / Lake Country Health Services
Lake Country Health Services, Oconomowoc, WI: 2 star rating, fined $120,868 across 2 fines and had 1 payment denial
Lake Country Health Services in Oconomowoc, WI is owned by NSHF Operations LLC, is rated 2 of 5 stars by Medicare, and was fined $120,868 across 2 fines and had 1 payment denial in the three years to October 1, 2026. CMS lists 36 health citations from inspections in that time, the latest survey on August 27, 2025, and 4 of them found actual harm or immediate jeopardy.
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- Address
- 2195 North Summit Village Way, Oconomowoc, WI 53066
- Overall rating
- 2 of 5 stars
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measure rating
- 4 of 5
- Certified beds
- 100
- Residents per day
- 79 on average
- Ownership type
- For profit, corporation
- Legal business name
- NSH Summit LLC
- Chain
- North Shore Healthcare, 57 facilities
- Fines
- $120,868 across 2 fines, three years to October 1, 2026
- Payment denials
- 1
- Health citations
- 36, of which 4 with actual harm or immediate jeopardy
- Latest survey
- August 27, 2025
- CMS Certification Number
- 525702
- On Care Compare
- Medicare Care Compare
Fines and payment denials
Every fine and payment denial CMS lists for this facility in the three years, newest first.
| Date | Type | Fine amount | Denial starts | Denial days | Source |
|---|---|---|---|---|---|
| March 12, 2025 | Fine | $16,985 | Not listed | data.cms.gov | |
| November 4, 2024 | Fine | $103,883 | Not listed | data.cms.gov | |
| November 4, 2024 | Payment denial | Not listed | December 4, 2024 | 8 | data.cms.gov |
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| August 27, 2025 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 16, 2025 | data.cms.gov |
| August 27, 2025 | F759 | Ensure medication error rates are not 5 percent or greater. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 16, 2025 | data.cms.gov |
| March 12, 2025 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | J: isolated, immediate jeopardy | Corrected | April 2, 2025 | data.cms.gov |
| March 12, 2025 | F760 | Ensure that residents are free from significant medication errors. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 2, 2025 | data.cms.gov |
| March 12, 2025 | F678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | April 2, 2025 | data.cms.gov |
| November 4, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G: isolated, actual harm | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J: isolated, immediate jeopardy | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J: isolated, immediate jeopardy | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F825 | Provide or get specialized rehabilitative services as required for a resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F660 | Plan the resident's discharge to meet the resident's goals and needs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F620 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F610 | Respond appropriately to all alleged violations. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 12, 2024 | data.cms.gov |
| November 4, 2024 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 12, 2024 | data.cms.gov |
| June 20, 2024 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 19, 2024 | data.cms.gov |
| June 20, 2024 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 19, 2024 | data.cms.gov |
| June 20, 2024 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 19, 2024 | data.cms.gov |
| June 20, 2024 | F692 | Provide enough food/fluids to maintain a resident's health. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 19, 2024 | data.cms.gov |
| June 20, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 19, 2024 | data.cms.gov |
| June 20, 2024 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 19, 2024 | data.cms.gov |
| June 20, 2024 | F678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 19, 2024 | data.cms.gov |
| June 20, 2024 | F625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 19, 2024 | data.cms.gov |
| June 20, 2024 | F623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 19, 2024 | data.cms.gov |
| February 29, 2024 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 26, 2024 | data.cms.gov |
| February 29, 2024 | F755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 26, 2024 | data.cms.gov |
| February 29, 2024 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 26, 2024 | data.cms.gov |
| February 29, 2024 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 26, 2024 | data.cms.gov |
| February 29, 2024 | F552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 26, 2024 | data.cms.gov |
| October 9, 2023 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 8, 2023 | data.cms.gov |
| October 9, 2023 | F610 | Respond appropriately to all alleged violations. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | November 8, 2023 | data.cms.gov |
| October 9, 2023 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | November 8, 2023 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 21 individual or personal trusts (1 owners, 9 managers, 2 officers, directors or trustees, 9 other disclosable parties). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| NSHF Operations LLC | Direct owner | 100% | July 24, 2017 | data.cms.gov |
| CIBC Bank USA | Operational or managerial control | Not listed | December 3, 2025 | data.cms.gov |
| Cliftonlarsonallen | Operational or managerial control | Not listed | May 22, 2018 | data.cms.gov |
| Continuum Therapy Partners LLC | Operational or managerial control | Not listed | March 1, 2025 | data.cms.gov |
| North Shore Healthcare LLC | Operational or managerial control | Not listed | October 1, 2017 | data.cms.gov |
| NSH Rehab LLC | Operational or managerial control | Not listed | March 1, 2025 | data.cms.gov |
| Wipfli LLP | Operational or managerial control | Not listed | February 1, 2025 | data.cms.gov |
| CIBC Bank USA | Security interest | Not listed | December 3, 2025 | data.cms.gov |
| Canyon Woh, LLC | Additional disclosable party | Not listed | October 21, 2022 | data.cms.gov |
| Cliftonlarsonallen | Additional disclosable party | Not listed | April 15, 2025 | data.cms.gov |
| Continuum Therapy Partners LLC | Additional disclosable party | Not listed | April 15, 2025 | data.cms.gov |
| North Shore Healthcare LLC | Additional disclosable party | Not listed | April 15, 2025 | data.cms.gov |
| NSH Rehab LLC | Additional disclosable party | Not listed | June 13, 2025 | data.cms.gov |
| NSHW Wisconsin LLC | Additional disclosable party | Not listed | May 12, 2025 | data.cms.gov |
| Wipfli LLP | Additional disclosable party | Not listed | April 15, 2025 | data.cms.gov |
Also on SpecStream
- All nursing homes in Wisconsin
- Every nursing home NSHF Operations LLC owns or manages
- Every nursing home CIBC Bank USA owns or manages
- Every nursing home Cliftonlarsonallen owns or manages
- Every nursing home Continuum Therapy Partners LLC owns or manages
- Every nursing home North Shore Healthcare LLC owns or manages
- Every nursing home NSH Rehab LLC owns or manages
- This facility on Medicare Care Compare
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.