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Data / Nursing homes / Wisconsin / Lake Country Health Services

Lake Country Health Services, Oconomowoc, WI: 2 star rating, fined $120,868 across 2 fines and had 1 payment denial

Lake Country Health Services in Oconomowoc, WI is owned by NSHF Operations LLC, is rated 2 of 5 stars by Medicare, and was fined $120,868 across 2 fines and had 1 payment denial in the three years to October 1, 2026. CMS lists 36 health citations from inspections in that time, the latest survey on August 27, 2025, and 4 of them found actual harm or immediate jeopardy.

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Address
2195 North Summit Village Way, Oconomowoc, WI 53066
Overall rating
2 of 5 stars
Health inspection rating
2 of 5
Staffing rating
4 of 5
Quality measure rating
4 of 5
Certified beds
100
Residents per day
79 on average
Ownership type
For profit, corporation
Legal business name
NSH Summit LLC
Chain
North Shore Healthcare, 57 facilities
Fines
$120,868 across 2 fines, three years to October 1, 2026
Payment denials
1
Health citations
36, of which 4 with actual harm or immediate jeopardy
Latest survey
August 27, 2025
CMS Certification Number
525702
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
March 12, 2025Fine$16,985Not listeddata.cms.gov
November 4, 2024Fine$103,883Not listeddata.cms.gov
November 4, 2024Payment denialNot listedDecember 4, 20248data.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
August 27, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 16, 2025data.cms.gov
August 27, 2025F759Ensure medication error rates are not 5 percent or greater.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 16, 2025data.cms.gov
March 12, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.J: isolated, immediate jeopardyCorrectedApril 2, 2025data.cms.gov
March 12, 2025F760Ensure that residents are free from significant medication errors.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 2, 2025data.cms.gov
March 12, 2025F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 2, 2025data.cms.gov
November 4, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J: isolated, immediate jeopardyCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J: isolated, immediate jeopardyCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F825Provide or get specialized rehabilitative services as required for a resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F660Plan the resident's discharge to meet the resident's goals and needs.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F610Respond appropriately to all alleged violations.F: widespread, no actual harm, potential for more than minimal harmCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.F: widespread, no actual harm, potential for more than minimal harmCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 12, 2024data.cms.gov
November 4, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 12, 2024data.cms.gov
June 20, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 19, 2024data.cms.gov
June 20, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 19, 2024data.cms.gov
June 20, 2024F697Provide safe, appropriate pain management for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 19, 2024data.cms.gov
June 20, 2024F692Provide enough food/fluids to maintain a resident's health.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 19, 2024data.cms.gov
June 20, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 19, 2024data.cms.gov
June 20, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 19, 2024data.cms.gov
June 20, 2024F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 19, 2024data.cms.gov
June 20, 2024F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 19, 2024data.cms.gov
June 20, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 19, 2024data.cms.gov
February 29, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2024data.cms.gov
February 29, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2024data.cms.gov
February 29, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2024data.cms.gov
February 29, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2024data.cms.gov
February 29, 2024F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 26, 2024data.cms.gov
October 9, 2023F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 8, 2023data.cms.gov
October 9, 2023F610Respond appropriately to all alleged violations.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 8, 2023data.cms.gov
October 9, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 8, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 21 individual or personal trusts (1 owners, 9 managers, 2 officers, directors or trustees, 9 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
NSHF Operations LLCDirect owner100%July 24, 2017data.cms.gov
CIBC Bank USAOperational or managerial controlNot listedDecember 3, 2025data.cms.gov
CliftonlarsonallenOperational or managerial controlNot listedMay 22, 2018data.cms.gov
Continuum Therapy Partners LLCOperational or managerial controlNot listedMarch 1, 2025data.cms.gov
North Shore Healthcare LLCOperational or managerial controlNot listedOctober 1, 2017data.cms.gov
NSH Rehab LLCOperational or managerial controlNot listedMarch 1, 2025data.cms.gov
Wipfli LLPOperational or managerial controlNot listedFebruary 1, 2025data.cms.gov
CIBC Bank USASecurity interestNot listedDecember 3, 2025data.cms.gov
Canyon Woh, LLCAdditional disclosable partyNot listedOctober 21, 2022data.cms.gov
CliftonlarsonallenAdditional disclosable partyNot listedApril 15, 2025data.cms.gov
Continuum Therapy Partners LLCAdditional disclosable partyNot listedApril 15, 2025data.cms.gov
North Shore Healthcare LLCAdditional disclosable partyNot listedApril 15, 2025data.cms.gov
NSH Rehab LLCAdditional disclosable partyNot listedJune 13, 2025data.cms.gov
NSHW Wisconsin LLCAdditional disclosable partyNot listedMay 12, 2025data.cms.gov
Wipfli LLPAdditional disclosable partyNot listedApril 15, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.