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Heritage Manor West, Shreveport, LA: 2 star rating, no fines

Heritage Manor West in Shreveport, LA is owned by Lena Heritage LLC and Act Investments, LLC, is rated 2 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 19 health citations from inspections in that time, the latest survey on July 16, 2026, and none of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Louisiana
Address
7060 Cottonwood Blvd, Shreveport, LA 71129
Overall rating
2 of 5 stars
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measure rating
2 of 5
Certified beds
140
Residents per day
114 on average
Ownership type
For profit, limited liability company
Legal business name
Heritage Manor West LLC
Chain
The Beebe Family, 48 facilities
Fines
$0 across 0 fines, three years to October 1, 2026
Payment denials
0
Health citations
19, of which 0 with actual harm or immediate jeopardy
Latest survey
July 16, 2026
CMS Certification Number
195447
On Care Compare
Medicare Care Compare

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
July 16, 2026F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 14, 2026data.cms.gov
July 16, 2026F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 14, 2026data.cms.gov
March 11, 2026F924Put firmly secured handrails on each side of hallways.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 17, 2026data.cms.gov
March 11, 2026F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 17, 2026data.cms.gov
March 11, 2026F698Provide safe, appropriate dialysis care/services for a resident who requires such services.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 17, 2026data.cms.gov
March 11, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 17, 2026data.cms.gov
March 11, 2026F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 17, 2026data.cms.gov
March 11, 2026F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 17, 2026data.cms.gov
March 11, 2026F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 17, 2026data.cms.gov
March 11, 2026F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 17, 2026data.cms.gov
January 8, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 31, 2025data.cms.gov
January 8, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 31, 2025data.cms.gov
January 8, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 31, 2025data.cms.gov
January 8, 2025F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 31, 2025data.cms.gov
January 8, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 31, 2025data.cms.gov
December 10, 2024F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
December 10, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
January 10, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 8, 2024data.cms.gov
January 10, 2024F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 8, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 24 individual or personal trusts (7 owners, 7 managers, 1 officers, directors or trustees, 9 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Lena Heritage LLCDirect owner85%November 1, 2014data.cms.gov
Act Investments, LLCDirect owner15%November 1, 2014data.cms.gov
Account Management Services IncOperational or managerial controlNot listedJanuary 1, 2010data.cms.gov
Administrative Systems IncOperational or managerial controlNot listedJanuary 1, 2010data.cms.gov
Lena Heritage LLCOperational or managerial controlNot listedNovember 1, 2014data.cms.gov
Pathway Management of Louisiana LLCOperational or managerial controlNot listedNovember 1, 2014data.cms.gov
Providence Care LLCOperational or managerial controlNot listedApril 7, 2020data.cms.gov
Provider Professional Services IncOperational or managerial controlNot listedJanuary 1, 2010data.cms.gov
Tristar Rehab IncOperational or managerial controlNot listedJanuary 1, 2024data.cms.gov
Account Management Services IncAdditional disclosable partyNot listedJanuary 1, 2010data.cms.gov
Administrative Systems IncAdditional disclosable partyNot listedJanuary 1, 2010data.cms.gov
Aria Care Management LLCAdditional disclosable partyNot listedAugust 1, 2022data.cms.gov
Lena Heritage LLCAdditional disclosable partyNot listedJanuary 1, 2025data.cms.gov
Pathway Management of Louisiana LLCAdditional disclosable partyNot listedNovember 1, 2014data.cms.gov
Pharmaceutical Consulting Services of America LLCAdditional disclosable partyNot listedDecember 31, 2010data.cms.gov
Providence Care LLCAdditional disclosable partyNot listedApril 7, 2020data.cms.gov
Provider Professional Services IncAdditional disclosable partyNot listedJanuary 1, 2010data.cms.gov
Tristar Rehab IncAdditional disclosable partyNot listedJanuary 1, 2024data.cms.gov
Verdin Enterprises, LLCAdditional disclosable partyNot listedNovember 1, 2021data.cms.gov
Westwood Manor Nursing & Rehabilitation LLCAdditional disclosable partyNot listedJanuary 1, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.