Data / Nursing homes / Louisiana / Heritage Manor Health & Rehab
Heritage Manor Health & Rehab, Bossier City, LA: 1 star rating, fined $73,487 across 1 fine
Heritage Manor Health & Rehab in Bossier City, LA is owned by Airline Drive Bossier LLC, is rated 1 of 5 stars by Medicare, and was fined $73,487 across 1 fine in the three years to October 1, 2026. CMS lists 70 health citations from inspections in that time, the latest survey on August 20, 2026, and 2 of them found actual harm or immediate jeopardy.
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- Address
- 2575 Airline Drive, Bossier City, LA 71111
- Overall rating
- 1 of 5 stars
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measure rating
- 1 of 5
- Certified beds
- 64
- Residents per day
- 54 on average
- Ownership type
- For profit, limited liability company
- Legal business name
- 2575 Airline Drive OPCO LLC
- Fines
- $73,487 across 1 fine, three years to October 1, 2026
- Payment denials
- 0
- Health citations
- 70, of which 2 with actual harm or immediate jeopardy
- Latest survey
- August 20, 2026
- CMS Certification Number
- 195323
- On Care Compare
- Medicare Care Compare
Fines and payment denials
Every fine and payment denial CMS lists for this facility in the three years, newest first.
| Date | Type | Fine amount | Denial starts | Denial days | Source |
|---|---|---|---|---|---|
| May 24, 2024 | Fine | $73,487 | Not listed | data.cms.gov |
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| August 20, 2026 | F919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 13, 2026 | data.cms.gov |
| August 20, 2026 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | September 13, 2026 | data.cms.gov |
| June 17, 2026 | F908 | Keep all essential equipment working safely. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 17, 2026 | data.cms.gov |
| June 17, 2026 | F759 | Ensure medication error rates are not 5 percent or greater. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 17, 2026 | data.cms.gov |
| June 17, 2026 | F757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 17, 2026 | data.cms.gov |
| June 17, 2026 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 17, 2026 | data.cms.gov |
| June 17, 2026 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 17, 2026 | data.cms.gov |
| June 17, 2026 | F644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 17, 2026 | data.cms.gov |
| June 17, 2026 | F628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 17, 2026 | data.cms.gov |
| June 17, 2026 | F577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 17, 2026 | data.cms.gov |
| March 26, 2026 | F727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | April 24, 2026 | data.cms.gov |
| March 26, 2026 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | April 24, 2026 | data.cms.gov |
| February 11, 2026 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 27, 2026 | data.cms.gov |
| January 7, 2026 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | February 6, 2026 | data.cms.gov |
| December 16, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | January 16, 2026 | data.cms.gov |
| December 16, 2025 | F655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D: isolated, no actual harm, potential for more than minimal harm | Corrected | January 16, 2026 | data.cms.gov |
| December 16, 2025 | F628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | January 16, 2026 | data.cms.gov |
| December 16, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | January 16, 2026 | data.cms.gov |
| August 7, 2025 | F880 | Provide and implement an infection prevention and control program. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F759 | Ensure medication error rates are not 5 percent or greater. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F641 | Ensure each resident receives an accurate assessment. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F558 | Reasonably accommodate the needs and preferences of each resident. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| August 7, 2025 | F552 | Ensure that residents are fully informed and understand their health status, care and treatments. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 12, 2025 | data.cms.gov |
| June 12, 2025 | F908 | Keep all essential equipment working safely. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 18, 2025 | data.cms.gov |
| May 28, 2025 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 19, 2025 | data.cms.gov |
| May 28, 2025 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 19, 2025 | data.cms.gov |
| May 28, 2025 | F637 | Assess the resident when there is a significant change in condition | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 19, 2025 | data.cms.gov |
| May 7, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 8, 2025 | data.cms.gov |
| May 7, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 8, 2025 | data.cms.gov |
| April 10, 2025 | F880 | Provide and implement an infection prevention and control program. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 23, 2025 | data.cms.gov |
| April 10, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 23, 2025 | data.cms.gov |
| April 10, 2025 | F727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | May 23, 2025 | data.cms.gov |
| April 10, 2025 | F725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | May 29, 2025 | data.cms.gov |
| April 10, 2025 | F698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 23, 2025 | data.cms.gov |
| April 10, 2025 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 23, 2025 | data.cms.gov |
| April 10, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 23, 2025 | data.cms.gov |
| April 10, 2025 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 23, 2025 | data.cms.gov |
| April 10, 2025 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D: isolated, no actual harm, potential for more than minimal harm | Past noncompliance | April 3, 2025 | data.cms.gov |
| December 19, 2024 | F568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | January 31, 2025 | data.cms.gov |
| July 16, 2024 | F947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F880 | Provide and implement an infection prevention and control program. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F692 | Provide enough food/fluids to maintain a resident's health. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F641 | Ensure each resident receives an accurate assessment. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F606 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 30, 2024 | data.cms.gov |
| July 16, 2024 | F585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| July 16, 2024 | F558 | Reasonably accommodate the needs and preferences of each resident. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | August 30, 2024 | data.cms.gov |
| May 24, 2024 | F835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | K: pattern, immediate jeopardy | Corrected | June 8, 2024 | data.cms.gov |
| May 24, 2024 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | K: pattern, immediate jeopardy | Corrected | June 8, 2024 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 6 individual or personal trusts (2 owners, 3 managers, 1 officers, directors or trustees). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| Airline Drive Bossier LLC | Direct owner | 100% | March 1, 2024 | data.cms.gov |
| Doodle La Holdings, LLC | Indirect owner | Not listed | March 1, 2024 | data.cms.gov |
| RMG Enterprises Solutions, Inc. | Indirect owner | Not listed | March 1, 2024 | data.cms.gov |
| Pelican Care Group LLC | Operational or managerial control | Not listed | November 21, 2024 | data.cms.gov |
Also on SpecStream
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.