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Data / Nursing homes / Missouri / Heritage Care Center

Heritage Care Center, Saint Louis, MO: 1 star rating, fined $369,383 across 5 fines and had 2 payment denials

Heritage Care Center in Saint Louis, MO is run by Heritage Care Center of Berkeley, LLC, with no owner listed in the CMS ownership file, is rated 1 of 5 stars by Medicare, and was fined $369,383 across 5 fines and had 2 payment denials in the three years to October 1, 2026. CMS lists 62 health citations from inspections in that time, the latest survey on May 15, 2026, and 13 of them found actual harm or immediate jeopardy.

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Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Missouri
Address
4401 North Hanley Road, Saint Louis, MO 63134
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measure rating
4 of 5
Certified beds
120
Residents per day
103 on average
Ownership type
For profit, limited liability company
Legal business name
Heritage Care Center of Berkeley, LLC
Chain
Reliant Care Management, 35 facilities
Special focus
Special focus candidate
Abuse icon
CMS shows an abuse icon on Care Compare
Fines
$369,383 across 5 fines, three years to October 1, 2026
Payment denials
2
Health citations
62, of which 13 with actual harm or immediate jeopardy
Latest survey
May 15, 2026
CMS Certification Number
265534
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
February 17, 2026Fine$52,930Not listeddata.cms.gov
March 14, 2025Fine$146,162Not listeddata.cms.gov
March 14, 2025Payment denialNot listedApril 17, 202599data.cms.gov
December 26, 2024Fine$108,179Not listeddata.cms.gov
June 14, 2024Fine$16,801Not listeddata.cms.gov
December 12, 2023Fine$45,311Not listeddata.cms.gov
December 12, 2023Payment denialNot listedJanuary 13, 202460data.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
May 15, 2026F586Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 22, 2026data.cms.gov
April 16, 2026F555Honor the resident's right to choose his or her attending physician.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 29, 2026data.cms.gov
February 17, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyCorrectedFebruary 18, 2026data.cms.gov
February 17, 2026F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 18, 2026data.cms.gov
September 9, 2025F883Develop and implement policies and procedures for flu and pneumonia vaccinations.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.F: widespread, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F881Implement a program that monitors antibiotic use.F: widespread, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F880Provide and implement an infection prevention and control program.F: widespread, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F865Have a plan that describes the process for conducting QAPI and QAA activities.F: widespread, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.F: widespread, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F760Ensure that residents are free from significant medication errors.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F697Provide safe, appropriate pain management for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F641Ensure each resident receives an accurate assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F602Protect each resident from the wrongful use of the resident's belongings or money.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
September 9, 2025F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2025data.cms.gov
June 26, 2025F741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 25, 2025data.cms.gov
June 26, 2025F576Ensure residents have reasonable access to and privacy in their use of communication methods.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 25, 2025data.cms.gov
May 23, 2025F697Provide safe, appropriate pain management for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 10, 2025data.cms.gov
April 25, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyCorrectedMay 24, 2025data.cms.gov
April 25, 2025F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.G: isolated, actual harmCorrectedMay 24, 2025data.cms.gov
April 25, 2025F661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 24, 2025data.cms.gov
April 25, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 24, 2025data.cms.gov
April 25, 2025F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 24, 2025data.cms.gov
March 14, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyCorrectedMay 24, 2025data.cms.gov
March 14, 2025F603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).G: isolated, actual harmCorrectedMay 24, 2025data.cms.gov
March 14, 2025F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.G: isolated, actual harmCorrectedMay 24, 2025data.cms.gov
March 14, 2025F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 14, 2025data.cms.gov
March 14, 2025F741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 25, 2025data.cms.gov
March 14, 2025F661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 24, 2025data.cms.gov
March 14, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 24, 2025data.cms.gov
March 14, 2025F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 24, 2025data.cms.gov
March 14, 2025F576Ensure residents have reasonable access to and privacy in their use of communication methods.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 25, 2025data.cms.gov
February 3, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyCorrectedFebruary 16, 2025data.cms.gov
February 3, 2025F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 16, 2025data.cms.gov
December 26, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyCorrectedFebruary 16, 2025data.cms.gov
December 26, 2024F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 16, 2025data.cms.gov
September 12, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 21, 2024data.cms.gov
August 5, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2024data.cms.gov
August 5, 2024F760Ensure that residents are free from significant medication errors.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2024data.cms.gov
August 5, 2024F759Ensure medication error rates are not 5 percent or greater.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 9, 2024data.cms.gov
June 14, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyPast noncomplianceJune 11, 2024data.cms.gov
May 2, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D: isolated, no actual harm, potential for more than minimal harmPast noncomplianceApril 22, 2024data.cms.gov
January 30, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J: isolated, immediate jeopardyCorrectedMarch 13, 2024data.cms.gov
January 30, 2024F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
January 30, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
January 30, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
December 12, 2023F742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.J: isolated, immediate jeopardyCorrectedMarch 13, 2024data.cms.gov
December 12, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyCorrectedJanuary 16, 2024data.cms.gov
December 12, 2023F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J: isolated, immediate jeopardyCorrectedMarch 13, 2024data.cms.gov
December 12, 2023F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.D: isolated, no actual harm, potential for more than minimal harmPast noncomplianceDecember 7, 2023data.cms.gov
December 12, 2023F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
December 12, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov
December 12, 2023F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 13, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 3 individual or personal trusts (1 managers, 2 officers, directors or trustees). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Reliant Care Management Company LLCOperational or managerial controlNot listedApril 1, 1993data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.