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Data / Nursing homes / Oregon / Hearthstone Nursing & Rehabilitation Center

Hearthstone Nursing & Rehabilitation Center, Medford, OR: 1 star rating, fined $230,522 across 3 fines and had 2 payment denials

Hearthstone Nursing & Rehabilitation Center in Medford, OR is owned by Pac 12 OPCO HOLDCO LLC, is rated 1 of 5 stars by Medicare, and was fined $230,522 across 3 fines and had 2 payment denials in the three years to October 1, 2026. CMS lists 75 health citations from inspections in that time, the latest survey on March 4, 2026, and 6 of them found actual harm or immediate jeopardy.

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Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Oregon
Address
2901 E. Barnett Road, Medford, OR 97504
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measure rating
4 of 5
Certified beds
87
Residents per day
84 on average
Ownership type
For profit, limited liability company
Legal business name
Medford Nursing & Rehab Center LLC
Chain
Volare Health, 16 facilities
Special focus
Special focus candidate
Abuse icon
CMS shows an abuse icon on Care Compare
Fines
$230,522 across 3 fines, three years to October 1, 2026
Payment denials
2
Health citations
75, of which 6 with actual harm or immediate jeopardy
Latest survey
March 4, 2026
CMS Certification Number
385091
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
May 31, 2024Fine$88,282Not listeddata.cms.gov
May 31, 2024Payment denialNot listedJune 30, 202448data.cms.gov
February 1, 2024Fine$82,274Not listeddata.cms.gov
February 1, 2024Payment denialNot listedMay 1, 20247data.cms.gov
October 23, 2023Fine$59,966Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
March 4, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 23, 2026data.cms.gov
March 4, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 23, 2026data.cms.gov
March 4, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 23, 2026data.cms.gov
March 4, 2026F620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 23, 2026data.cms.gov
March 4, 2026F602Protect each resident from the wrongful use of the resident's belongings or money.D: isolated, no actual harm, potential for more than minimal harmPast noncomplianceFebruary 16, 2026data.cms.gov
November 25, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 19, 2025data.cms.gov
May 23, 2025F791Provide or obtain dental services for each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 24, 2025data.cms.gov
May 23, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 24, 2025data.cms.gov
May 23, 2025F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 24, 2025data.cms.gov
May 23, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 24, 2025data.cms.gov
May 23, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 24, 2025data.cms.gov
December 7, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 21, 2025data.cms.gov
December 7, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 21, 2025data.cms.gov
December 7, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.D: isolated, no actual harm, potential for more than minimal harmPast noncomplianceNovember 26, 2024data.cms.gov
December 7, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 21, 2025data.cms.gov
December 7, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 21, 2025data.cms.gov
December 7, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 21, 2025data.cms.gov
December 7, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 21, 2025data.cms.gov
December 7, 2024F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 21, 2025data.cms.gov
December 7, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 21, 2025data.cms.gov
December 7, 2024F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 21, 2025data.cms.gov
November 5, 2024F602Protect each resident from the wrongful use of the resident's belongings or money.D: isolated, no actual harm, potential for more than minimal harmPast noncomplianceAugust 21, 2024data.cms.gov
June 28, 2024F947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F757Ensure each resident’s drug regimen must be free from unnecessary drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F730Observe each nurse aide's job performance and give regular training.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F554Allow residents to self-administer drugs if determined clinically appropriate.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
June 28, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 17, 2024data.cms.gov
May 31, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.J: isolated, immediate jeopardyCorrectedJuly 13, 2024data.cms.gov
May 31, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J: isolated, immediate jeopardyCorrectedJuly 13, 2024data.cms.gov
May 31, 2024F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.J: isolated, immediate jeopardyCorrectedJuly 13, 2024data.cms.gov
May 31, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J: isolated, immediate jeopardyCorrectedJuly 13, 2024data.cms.gov
May 31, 2024F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.F: widespread, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2024data.cms.gov
May 31, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.F: widespread, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2024data.cms.gov
May 31, 2024F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.F: widespread, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2024data.cms.gov
May 31, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2024data.cms.gov
February 27, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G: isolated, actual harmCorrectedApril 17, 2024data.cms.gov
February 27, 2024F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 17, 2024data.cms.gov
February 27, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 17, 2024data.cms.gov
February 27, 2024F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.F: widespread, no actual harm, potential for more than minimal harmCorrectedApril 17, 2024data.cms.gov
February 27, 2024F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 17, 2024data.cms.gov
February 27, 2024F699Provide care or services that was trauma informed and/or culturally competent.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 17, 2024data.cms.gov
February 27, 2024F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD: isolated, no actual harm, potential for more than minimal harmCorrectedApril 17, 2024data.cms.gov
February 1, 2024F810Provide special eating equipment and utensils for residents who need them and appropriate assistance.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 8, 2024data.cms.gov
February 1, 2024F773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 22, 2024data.cms.gov
February 1, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 8, 2024data.cms.gov
February 1, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 8, 2024data.cms.gov
February 1, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 22, 2024data.cms.gov
February 1, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 22, 2024data.cms.gov
February 1, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 22, 2024data.cms.gov
November 8, 2023F697Provide safe, appropriate pain management for a resident who requires such services.G: isolated, actual harmCorrectedDecember 28, 2023data.cms.gov
November 8, 2023F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 28, 2023data.cms.gov
November 8, 2023F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 28, 2023data.cms.gov
November 8, 2023F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 23, 2024data.cms.gov
November 8, 2023F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 23, 2024data.cms.gov
November 8, 2023F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 28, 2023data.cms.gov
November 8, 2023F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 28, 2023data.cms.gov
November 8, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 28, 2023data.cms.gov
November 8, 2023F677Provide care and assistance to perform activities of daily living for any resident who is unable.F: widespread, no actual harm, potential for more than minimal harmCorrectedDecember 28, 2023data.cms.gov
November 8, 2023F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 28, 2023data.cms.gov
November 8, 2023F552Ensure that residents are fully informed and understand their health status, care and treatments.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 28, 2023data.cms.gov
October 23, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 11, 2023data.cms.gov
October 23, 2023F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 11, 2023data.cms.gov
October 23, 2023F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 11, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 14 individual or personal trusts (2 owners, 4 managers, 2 officers, directors or trustees, 6 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Pac 12 OPCO HOLDCO LLCDirect owner100%March 1, 2023data.cms.gov
Knox Healthcare Pac 12 Holdings LLCIndirect ownerNot listedMarch 1, 2023data.cms.gov
Pac 12 Holdings LLCIndirect ownerNot listedMarch 1, 2023data.cms.gov
Pac 12 Pinnacle HOLDCO LLCIndirect ownerNot listedMarch 1, 2023data.cms.gov
Volare Health LLCOperational or managerial controlNot listedMarch 1, 2023data.cms.gov
Medford PROPCO LLCMortgage interestNot listedMarch 1, 2023data.cms.gov
Medford PROPCO LLCAdditional disclosable partyNot listedMarch 1, 2023data.cms.gov
Pac 12 Holdings LLCAdditional disclosable partyNot listedMarch 1, 2023data.cms.gov
Pac 12 Pinnacle HOLDCO LLCAdditional disclosable partyNot listedMarch 1, 2023data.cms.gov
Volare Health LLCAdditional disclosable partyNot listedAugust 20, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.