Data / Nursing homes / New Hampshire / Havenwood-Heritage Heights
Havenwood-Heritage Heights, Concord, NH: 2 star rating, no fines
Havenwood-Heritage Heights in Concord, NH is run by United Church of Christ Retirement Community Inc, with no owner listed in the CMS ownership file, is rated 2 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 7 health citations from inspections in that time, the latest survey on April 22, 2026, and none of them found actual harm or immediate jeopardy.
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- Address
- 33 Christian Avenue, Concord, NH 03301
- Overall rating
- 2 of 5 stars
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measure rating
- 4 of 5
- Certified beds
- 70
- Residents per day
- 67 on average
- Ownership type
- Nonprofit, corporation
- Legal business name
- United Church of Christ Retirement Community Inc
- Fines
- $0 across 0 fines, three years to October 1, 2026
- Payment denials
- 0
- Health citations
- 7, of which 0 with actual harm or immediate jeopardy
- Latest survey
- April 22, 2026
- CMS Certification Number
- 305016
- On Care Compare
- Medicare Care Compare
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| April 22, 2026 | F880 | Provide and implement an infection prevention and control program. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | May 28, 2026 | data.cms.gov |
| April 22, 2026 | F851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | May 28, 2026 | data.cms.gov |
| March 13, 2025 | F883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | April 18, 2025 | data.cms.gov |
| March 13, 2025 | F758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 27, 2025 | data.cms.gov |
| February 22, 2024 | F880 | Provide and implement an infection prevention and control program. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | April 3, 2024 | data.cms.gov |
| February 22, 2024 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 8, 2024 | data.cms.gov |
| February 22, 2024 | F637 | Assess the resident when there is a significant change in condition | B: pattern, minimal harm potential | Corrected | March 27, 2024 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 18 individual or personal trusts (3 managers, 15 officers, directors or trustees). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| Citizens Bank NA | Mortgage interest | Not listed | November 1, 2013 | data.cms.gov |
| Citizens Funding Corporation | Mortgage interest | Not listed | August 25, 2016 | data.cms.gov |
| New Hampshire Health and Education Facilities Authority | Mortgage interest | Not listed | November 1, 2013 | data.cms.gov |
Also on SpecStream
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.