Data / Nursing homes / Michigan / Harold and Grace Upjohn Community Care Center
Harold and Grace Upjohn Community Care Center, Kalamazoo, MI: 1 star rating, fined $31,186 across 2 fines and had 1 payment denial
Harold and Grace Upjohn Community Care Center in Kalamazoo, MI is owned by Heritage Community of Kalamazoo, is rated 1 of 5 stars by Medicare, and was fined $31,186 across 2 fines and had 1 payment denial in the three years to October 1, 2026. CMS lists 61 health citations from inspections in that time, the latest survey on April 17, 2026, and 3 of them found actual harm or immediate jeopardy.
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- Address
- 2400 Portage St, Kalamazoo, MI 49001
- Overall rating
- 1 of 5 stars
- Health inspection rating
- 1 of 5
- Staffing rating
- 4 of 5
- Quality measure rating
- 3 of 5
- Certified beds
- 84
- Residents per day
- 77 on average
- Ownership type
- Nonprofit, corporation
- Legal business name
- Harold and Grace Upjohn Community Care Center
- Fines
- $31,186 across 2 fines, three years to October 1, 2026
- Payment denials
- 1
- Health citations
- 61, of which 3 with actual harm or immediate jeopardy
- Latest survey
- April 17, 2026
- CMS Certification Number
- 235050
- On Care Compare
- Medicare Care Compare
Fines and payment denials
Every fine and payment denial CMS lists for this facility in the three years, newest first.
| Date | Type | Fine amount | Denial starts | Denial days | Source |
|---|---|---|---|---|---|
| March 12, 2025 | Payment denial | Not listed | April 24, 2025 | 7 | data.cms.gov |
| April 17, 2024 | Fine | $15,593 | Not listed | data.cms.gov | |
| November 20, 2023 | Fine | $15,593 | Not listed | data.cms.gov |
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| April 17, 2026 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G: isolated, actual harm | Corrected | June 16, 2026 | data.cms.gov |
| April 17, 2026 | F947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F880 | Provide and implement an infection prevention and control program. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | June 16, 2026 | data.cms.gov |
| April 17, 2026 | F867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 16, 2026 | data.cms.gov |
| April 17, 2026 | F841 | Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F732 | Post nurse staffing information every day. | C: widespread, minimal harm potential | Corrected | June 16, 2026 | data.cms.gov |
| April 17, 2026 | F710 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 16, 2026 | data.cms.gov |
| April 17, 2026 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C: widespread, minimal harm potential | Corrected | June 16, 2026 | data.cms.gov |
| April 17, 2026 | F561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F558 | Reasonably accommodate the needs and preferences of each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 15, 2026 | data.cms.gov |
| April 17, 2026 | F554 | Allow residents to self-administer drugs if determined clinically appropriate. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 16, 2026 | data.cms.gov |
| September 17, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 24, 2025 | data.cms.gov |
| September 17, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 24, 2025 | data.cms.gov |
| September 17, 2025 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 24, 2025 | data.cms.gov |
| August 5, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 29, 2025 | data.cms.gov |
| August 5, 2025 | F607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 29, 2025 | data.cms.gov |
| March 12, 2025 | F887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 21, 2025 | data.cms.gov |
| March 12, 2025 | F880 | Provide and implement an infection prevention and control program. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 21, 2025 | data.cms.gov |
| March 12, 2025 | F868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 21, 2025 | data.cms.gov |
| March 12, 2025 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F: widespread, no actual harm, potential for more than minimal harm | Corrected | April 21, 2025 | data.cms.gov |
| March 12, 2025 | F810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 21, 2025 | data.cms.gov |
| March 12, 2025 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 21, 2025 | data.cms.gov |
| March 12, 2025 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 21, 2025 | data.cms.gov |
| March 12, 2025 | F685 | Assist a resident in gaining access to vision and hearing services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 21, 2025 | data.cms.gov |
| March 12, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 21, 2025 | data.cms.gov |
| March 12, 2025 | F623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 21, 2025 | data.cms.gov |
| March 12, 2025 | F583 | Keep residents' personal and medical records private and confidential. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 21, 2025 | data.cms.gov |
| March 12, 2025 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | April 21, 2025 | data.cms.gov |
| December 27, 2024 | F880 | Provide and implement an infection prevention and control program. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | January 31, 2025 | data.cms.gov |
| May 23, 2024 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 28, 2024 | data.cms.gov |
| May 23, 2024 | F880 | Provide and implement an infection prevention and control program. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 28, 2024 | data.cms.gov |
| May 23, 2024 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 28, 2024 | data.cms.gov |
| May 23, 2024 | F698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 28, 2024 | data.cms.gov |
| May 23, 2024 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 28, 2024 | data.cms.gov |
| May 23, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 28, 2024 | data.cms.gov |
| May 23, 2024 | F641 | Ensure each resident receives an accurate assessment. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 28, 2024 | data.cms.gov |
| May 23, 2024 | F625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 28, 2024 | data.cms.gov |
| May 23, 2024 | F623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 28, 2024 | data.cms.gov |
| May 23, 2024 | F561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 28, 2024 | data.cms.gov |
| May 23, 2024 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 28, 2024 | data.cms.gov |
| April 17, 2024 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J: isolated, immediate jeopardy | Past noncompliance | March 1, 2024 | data.cms.gov |
| April 17, 2024 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 10, 2024 | data.cms.gov |
| April 17, 2024 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | May 10, 2024 | data.cms.gov |
| November 20, 2023 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J: isolated, immediate jeopardy | Corrected | December 19, 2023 | data.cms.gov |
| November 20, 2023 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | December 19, 2023 | data.cms.gov |
| November 20, 2023 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 19, 2023 | data.cms.gov |
| November 20, 2023 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 19, 2023 | data.cms.gov |
| November 20, 2023 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 19, 2023 | data.cms.gov |
| November 20, 2023 | F561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 19, 2023 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 10 individual or personal trusts (3 managers, 4 officers, directors or trustees, 3 other disclosable parties). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| Heritage Community of Kalamazoo | Direct owner | 100% | January 1, 1966 | data.cms.gov |
Also on SpecStream
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.