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Hanover Healthcare Center, Massillon, OH: 2 star rating, fined $84,143 across 2 fines

Hanover Healthcare Center in Massillon, OH is owned by Consolidated OP Co., LLC, is rated 2 of 5 stars by Medicare, and was fined $84,143 across 2 fines in the three years to October 1, 2026. CMS lists 53 health citations from inspections in that time, the latest survey on August 12, 2026, and 4 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Ohio
Address
435 Avis Avenue NW, Massillon, OH 44646
Overall rating
2 of 5 stars
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measure rating
5 of 5
Certified beds
125
Residents per day
114 on average
Ownership type
For profit, corporation
Legal business name
Avis Leasing Co., LLC
Chain
Communicare Health, 109 facilities
Fines
$84,143 across 2 fines, three years to October 1, 2026
Payment denials
0
Health citations
53, of which 4 with actual harm or immediate jeopardy
Latest survey
August 12, 2026
CMS Certification Number
365292
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
August 19, 2024Fine$61,191Not listeddata.cms.gov
December 12, 2023Fine$22,952Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
August 12, 2026F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 4, 2026data.cms.gov
August 12, 2026F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.F: widespread, no actual harm, potential for more than minimal harmCorrectedSeptember 4, 2026data.cms.gov
August 12, 2026F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 4, 2026data.cms.gov
August 12, 2026F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 4, 2026data.cms.gov
August 12, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 4, 2026data.cms.gov
August 12, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 4, 2026data.cms.gov
March 17, 2026F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
March 17, 2026F919Make sure that a working call system is available in each resident's bathroom and bathing area.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
March 17, 2026F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
March 17, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
March 17, 2026F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
March 17, 2026F698Provide safe, appropriate dialysis care/services for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
March 17, 2026F695Provide safe and appropriate respiratory care for a resident when needed.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
March 17, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
March 17, 2026F679Provide activities to meet all resident's needs.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
March 17, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
March 17, 2026F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD: isolated, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
March 17, 2026F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
March 17, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 8, 2026data.cms.gov
June 25, 2025F759Ensure medication error rates are not 5 percent or greater.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 21, 2025data.cms.gov
June 25, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 21, 2025data.cms.gov
June 25, 2025F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 21, 2025data.cms.gov
June 25, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 21, 2025data.cms.gov
June 25, 2025F680Ensure the activities program is directed by a qualified professional.C: widespread, minimal harm potentialCorrectedJuly 21, 2025data.cms.gov
June 25, 2025F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 21, 2025data.cms.gov
June 25, 2025F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 21, 2025data.cms.gov
June 25, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 21, 2025data.cms.gov
June 25, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 21, 2025data.cms.gov
April 9, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 29, 2025data.cms.gov
March 4, 2025F851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.F: widespread, no actual harm, potential for more than minimal harmCorrectedMarch 21, 2025data.cms.gov
October 24, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
October 24, 2024F772Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
October 24, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2024data.cms.gov
September 23, 2024F610Respond appropriately to all alleged violations.J: isolated, immediate jeopardyCorrectedSeptember 25, 2024data.cms.gov
September 23, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.J: isolated, immediate jeopardyCorrectedSeptember 25, 2024data.cms.gov
September 23, 2024F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.J: isolated, immediate jeopardyCorrectedSeptember 25, 2024data.cms.gov
August 19, 2024F880Provide and implement an infection prevention and control program.F: widespread, no actual harm, potential for more than minimal harmCorrectedSeptember 25, 2024data.cms.gov
August 19, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 25, 2024data.cms.gov
August 19, 2024F685Assist a resident in gaining access to vision and hearing services.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 25, 2024data.cms.gov
August 19, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 25, 2024data.cms.gov
August 19, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 25, 2024data.cms.gov
August 19, 2024F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 25, 2024data.cms.gov
August 19, 2024F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 25, 2024data.cms.gov
July 29, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmPast noncomplianceJuly 12, 2024data.cms.gov
June 6, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 14, 2024data.cms.gov
June 6, 2024F697Provide safe, appropriate pain management for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 14, 2024data.cms.gov
June 6, 2024F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 14, 2024data.cms.gov
April 18, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedApril 24, 2024data.cms.gov
February 8, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 14, 2024data.cms.gov
December 12, 2023F880Provide and implement an infection prevention and control program.K: pattern, immediate jeopardyCorrectedDecember 29, 2023data.cms.gov
December 12, 2023F610Respond appropriately to all alleged violations.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 29, 2023data.cms.gov
December 12, 2023F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 29, 2023data.cms.gov
December 12, 2023F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 29, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 14 individual or personal trusts (4 managers, 4 officers, directors or trustees, 6 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Consolidated OP Co., LLCDirect owner100%May 1, 2020data.cms.gov
Consolidated Health Holdings, LLCIndirect ownerNot listedMay 1, 2020data.cms.gov
Consolidated Health LLCIndirect ownerNot listedMay 1, 2020data.cms.gov
NE Baker Holdings, LLCIndirect ownerNot listedMay 1, 2020data.cms.gov
The Stephen L. Rosedale 2012 Spousal TrustIndirect ownerNot listedJune 28, 2005data.cms.gov
Avis (Ohio) MGMT Co., LLCOperational or managerial controlNot listedJune 28, 2005data.cms.gov
Avis (Ohio) MGMT Co., LLCAdditional disclosable partyNot listedApril 29, 2025data.cms.gov
Consolidated Health Holdings, LLCAdditional disclosable partyNot listedMay 1, 2020data.cms.gov
Consolidated Health LLCAdditional disclosable partyNot listedMay 1, 2020data.cms.gov
NE Baker Holdings, LLCAdditional disclosable partyNot listedMay 1, 2020data.cms.gov
Ronald S Wilheim 2012 Spousal TrustAdditional disclosable partyNot listedJune 28, 2005data.cms.gov
Rosedale Family Investment Company, IncAdditional disclosable partyNot listedJune 28, 2005data.cms.gov
RRW, LLCAdditional disclosable partyNot listedJune 28, 2005data.cms.gov
The Stephen L. Rosedale 2012 Spousal TrustAdditional disclosable partyNot listedJune 28, 2005data.cms.gov
Wilheim Family Investment Company, Inc.Additional disclosable partyNot listedJune 28, 2005data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.