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Data / Nursing homes / Massachusetts / Hadley Pointe Nursing Rehab & Care

Hadley Pointe Nursing Rehab & Care, Hadley, MA: 1 star rating, fined $139,056 across 3 fines

Hadley Pointe Nursing Rehab & Care in Hadley, MA is owned by RW North Maple Street Operations, LLC, is rated 1 of 5 stars by Medicare, and was fined $139,056 across 3 fines in the three years to October 1, 2026. CMS lists 47 health citations from inspections in that time, the latest survey on April 22, 2026, and 5 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet nursing homes in Massachusetts
Address
20 North Maple Street, Hadley, MA 01035
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measure rating
2 of 5
Certified beds
154
Residents per day
91 on average
Ownership type
For profit, limited liability company
Legal business name
Hadley Center LLC
Fines
$139,056 across 3 fines, three years to October 1, 2026
Payment denials
0
Health citations
47, of which 5 with actual harm or immediate jeopardy
Latest survey
April 22, 2026
CMS Certification Number
225697
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
April 22, 2026Fine$53,460Not listeddata.cms.gov
January 17, 2025Fine$76,278Not listeddata.cms.gov
August 22, 2024Fine$9,318Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
April 22, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G: isolated, actual harmCorrectedMay 18, 2026data.cms.gov
April 22, 2026F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 18, 2026data.cms.gov
April 22, 2026F883Develop and implement policies and procedures for flu and pneumonia vaccinations.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 18, 2026data.cms.gov
April 22, 2026F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 18, 2026data.cms.gov
April 22, 2026F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.F: widespread, no actual harm, potential for more than minimal harmCorrectedMay 18, 2026data.cms.gov
April 22, 2026F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 18, 2026data.cms.gov
April 22, 2026F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 18, 2026data.cms.gov
April 22, 2026F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 18, 2026data.cms.gov
April 22, 2026F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 18, 2026data.cms.gov
January 20, 2026F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2026data.cms.gov
January 20, 2026F627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2026data.cms.gov
November 14, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 18, 2025data.cms.gov
September 16, 2025F943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2025data.cms.gov
September 16, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2025data.cms.gov
September 16, 2025F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2025data.cms.gov
September 16, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2025data.cms.gov
September 16, 2025F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2025data.cms.gov
September 16, 2025F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 25, 2025data.cms.gov
June 11, 2025F760Ensure that residents are free from significant medication errors.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 7, 2025data.cms.gov
January 22, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G: isolated, actual harmCorrectedFebruary 20, 2025data.cms.gov
January 22, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
January 22, 2025F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
January 17, 2025F692Provide enough food/fluids to maintain a resident's health.G: isolated, actual harmCorrectedMarch 25, 2025data.cms.gov
January 17, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.G: isolated, actual harmCorrectedFebruary 20, 2025data.cms.gov
January 17, 2025F909Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
January 17, 2025F883Develop and implement policies and procedures for flu and pneumonia vaccinations.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
January 17, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
January 17, 2025F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
January 17, 2025F843Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.F: widespread, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
January 17, 2025F712Ensure that the resident and his/her doctor meet face-to-face at all required visits.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
January 17, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
January 17, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 25, 2025data.cms.gov
January 17, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
January 17, 2025F645PASARR screening for Mental disorders or Intellectual DisabilitiesD: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 25, 2025data.cms.gov
January 17, 2025F637Assess the resident when there is a significant change in conditionD: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
January 17, 2025F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 25, 2025data.cms.gov
January 17, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
January 17, 2025F551Give the resident's representative the ability to exercise the resident's rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
January 17, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 20, 2025data.cms.gov
December 12, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmPast noncomplianceNovember 30, 2024data.cms.gov
August 22, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedOctober 4, 2024data.cms.gov
November 2, 2023F880Provide and implement an infection prevention and control program.F: widespread, no actual harm, potential for more than minimal harmCorrectedDecember 14, 2023data.cms.gov
November 2, 2023F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 14, 2023data.cms.gov
November 2, 2023F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 14, 2023data.cms.gov
November 2, 2023F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 14, 2023data.cms.gov
November 2, 2023F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 14, 2023data.cms.gov
November 2, 2023F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 14, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 25 individual or personal trusts (3 owners, 13 managers, 6 officers, directors or trustees, 3 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
RW North Maple Street Operations, LLCDirect ownerNot listedSeptember 29, 2025data.cms.gov
Red Deer Investments, LLCIndirect owner70%September 29, 2025data.cms.gov
Galloway Ma OPCO Holdings LLCIndirect owner30%September 29, 2025data.cms.gov
Pointclickcare Technologies, Inc.Additional disclosable partyNot listedSeptember 29, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.