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Data / Nursing homes / Wisconsin / Florence Health Services

Florence Health Services, Florence, WI: 1 star rating, no fines but 1 payment denial

Florence Health Services in Florence, WI is owned by NSHC Wisconsin LLC, is rated 1 of 5 stars by Medicare, and had no fines but 1 payment denial in the three years to October 1, 2026. CMS lists 43 health citations from inspections in that time, the latest survey on April 8, 2026, and 1 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Wisconsin
Address
5778 Chapin St, Florence, WI 54121
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measure rating
2 of 5
Certified beds
73
Residents per day
45 on average
Ownership type
For profit, corporation
Legal business name
NSH Florence LLC
Chain
North Shore Healthcare, 57 facilities
Fines
$0 across 0 fines, three years to October 1, 2026
Payment denials
1
Health citations
43, of which 1 with actual harm or immediate jeopardy
Latest survey
April 8, 2026
CMS Certification Number
525358
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
October 27, 2023Payment denialNot listedNovember 23, 202326data.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
April 8, 2026F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedApril 28, 2026data.cms.gov
April 8, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedMay 1, 2026data.cms.gov
April 8, 2026F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 3, 2026data.cms.gov
April 8, 2026F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 3, 2026data.cms.gov
April 8, 2026F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 3, 2026data.cms.gov
April 8, 2026F801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.F: widespread, no actual harm, potential for more than minimal harmCorrectedMay 3, 2026data.cms.gov
April 8, 2026F732Post nurse staffing information every day.C: widespread, minimal harm potentialCorrectedApril 28, 2026data.cms.gov
April 8, 2026F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 29, 2026data.cms.gov
April 8, 2026F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 29, 2026data.cms.gov
April 8, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 28, 2026data.cms.gov
April 8, 2026F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 29, 2026data.cms.gov
April 8, 2026F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 29, 2026data.cms.gov
April 8, 2026F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 28, 2026data.cms.gov
April 8, 2026F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 29, 2026data.cms.gov
April 8, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 3, 2026data.cms.gov
April 8, 2026F574The resident has the right to receive notices in a format and a language he or she understands.E: pattern, no actual harm, potential for more than minimal harmCorrectedMay 1, 2026data.cms.gov
April 8, 2026F551Give the resident's representative the ability to exercise the resident's rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 29, 2026data.cms.gov
March 8, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 25, 2026data.cms.gov
March 8, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 25, 2026data.cms.gov
October 8, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 14, 2025data.cms.gov
October 8, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 14, 2025data.cms.gov
October 8, 2025F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 14, 2025data.cms.gov
October 8, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 14, 2025data.cms.gov
October 8, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 14, 2025data.cms.gov
June 25, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 18, 2025data.cms.gov
June 25, 2025F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 18, 2025data.cms.gov
June 25, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 18, 2025data.cms.gov
November 13, 2024F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.F: widespread, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
November 13, 2024F883Develop and implement policies and procedures for flu and pneumonia vaccinations.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
November 13, 2024F882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.F: widespread, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
November 13, 2024F881Implement a program that monitors antibiotic use.F: widespread, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
November 13, 2024F880Provide and implement an infection prevention and control program.F: widespread, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
November 13, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
November 13, 2024F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
November 13, 2024F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
November 13, 2024F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
November 13, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
November 13, 2024F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
November 13, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2024data.cms.gov
August 15, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 11, 2024data.cms.gov
August 15, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 11, 2024data.cms.gov
August 15, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 11, 2024data.cms.gov
October 27, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedDecember 19, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 19 individual or personal trusts (9 managers, 1 officers, directors or trustees, 9 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
NSHC Wisconsin LLCDirect owner100%April 4, 2017data.cms.gov
CIBC Bank USAOperational or managerial controlNot listedDecember 31, 2024data.cms.gov
CliftonlarsonallenOperational or managerial controlNot listedMay 22, 2018data.cms.gov
North Shore Healthcare LLCOperational or managerial controlNot listedApril 4, 2017data.cms.gov
NSHC Wisconsin LLCOperational or managerial controlNot listedApril 4, 2017data.cms.gov
Up Rehab Services LLCOperational or managerial controlNot listedNovember 1, 2022data.cms.gov
Wipfli LLPOperational or managerial controlNot listedFebruary 1, 2025data.cms.gov
CIBC Bank USAMortgage interestNot listedJanuary 1, 2025data.cms.gov
CIBC Bank USASecurity interestNot listedJanuary 1, 2025data.cms.gov
CliftonlarsonallenAdditional disclosable partyNot listedApril 9, 2025data.cms.gov
North Shore Healthcare LLCAdditional disclosable partyNot listedApril 14, 2025data.cms.gov
NSH 5778 Chapin Street LLCAdditional disclosable partyNot listedJanuary 1, 2025data.cms.gov
Up Rehab Services LLCAdditional disclosable partyNot listedApril 11, 2025data.cms.gov
Wipfli LLPAdditional disclosable partyNot listedApril 9, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.