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Data / Nursing homes / Massachusetts / Fall River Healthcare

Fall River Healthcare, Fall River, MA: 1 star rating, fined $385,062 across 4 fines

Fall River Healthcare in Fall River, MA is owned by Next Step Ma Master Subtenant, LLC, is rated 1 of 5 stars by Medicare, and was fined $385,062 across 4 fines in the three years to October 1, 2026. CMS lists 54 health citations from inspections in that time, the latest survey on June 29, 2026, and 10 of them found actual harm or immediate jeopardy.

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Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Massachusetts
Address
1748 Highland Avenue, Fall River, MA 02720
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measure rating
2 of 5
Certified beds
176
Residents per day
155 on average
Ownership type
For profit, limited liability company
Legal business name
1748 Highland Avenue Operator LLC
Chain
Next Step Healthcare, 14 facilities
Fines
$385,062 across 4 fines, three years to October 1, 2026
Payment denials
0
Health citations
54, of which 10 with actual harm or immediate jeopardy
Latest survey
June 29, 2026
CMS Certification Number
225723
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
March 31, 2025Fine$14,905Not listeddata.cms.gov
February 5, 2025Fine$197,905Not listeddata.cms.gov
May 14, 2024Fine$157,160Not listeddata.cms.gov
February 27, 2024Fine$15,092Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
June 29, 2026F760Ensure that residents are free from significant medication errors.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2026data.cms.gov
June 29, 2026F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 13, 2026data.cms.gov
February 9, 2026F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 4, 2026data.cms.gov
December 22, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 26, 2026data.cms.gov
December 22, 2025F865Have a plan that describes the process for conducting QAPI and QAA activities.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 26, 2026data.cms.gov
December 22, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 26, 2026data.cms.gov
December 22, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 26, 2026data.cms.gov
December 22, 2025F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 26, 2026data.cms.gov
December 22, 2025F759Ensure medication error rates are not 5 percent or greater.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 26, 2026data.cms.gov
December 22, 2025F692Provide enough food/fluids to maintain a resident's health.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 26, 2026data.cms.gov
December 22, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 26, 2026data.cms.gov
December 22, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 26, 2026data.cms.gov
December 22, 2025F567Honor the resident's right to manage his or her financial affairs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 26, 2026data.cms.gov
December 22, 2025F565Honor the resident's right to organize and participate in resident/family groups in the facility.E: pattern, no actual harm, potential for more than minimal harmCorrectedJanuary 26, 2026data.cms.gov
July 28, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 15, 2025data.cms.gov
July 28, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 15, 2025data.cms.gov
July 28, 2025F685Assist a resident in gaining access to vision and hearing services.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 15, 2025data.cms.gov
July 28, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 15, 2025data.cms.gov
July 28, 2025F645PASARR screening for Mental disorders or Intellectual DisabilitiesD: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 15, 2025data.cms.gov
July 28, 2025F551Give the resident's representative the ability to exercise the resident's rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 15, 2025data.cms.gov
March 31, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G: isolated, actual harmPast noncomplianceMarch 21, 2025data.cms.gov
February 27, 2025F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.G: isolated, actual harmCorrectedMarch 10, 2025data.cms.gov
February 27, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.G: isolated, actual harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F745Provide medically-related social services to help each resident achieve the highest possible quality of life.H: pattern, actual harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.H: pattern, actual harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F610Respond appropriately to all alleged violations.H: pattern, actual harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.H: pattern, actual harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.H: pattern, actual harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyE: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F712Ensure that the resident and his/her doctor meet face-to-face at all required visits.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F699Provide care or services that was trauma informed and/or culturally competent.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F687Provide appropriate foot care.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F645PASARR screening for Mental disorders or Intellectual DisabilitiesD: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F641Ensure each resident receives an accurate assessment.B: pattern, minimal harm potentialCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.C: widespread, minimal harm potentialCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 5, 2025F558Reasonably accommodate the needs and preferences of each resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
December 12, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 13, 2024data.cms.gov
May 14, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 17, 2024data.cms.gov
April 9, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 3, 2024data.cms.gov
April 9, 2024F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 3, 2024data.cms.gov
February 27, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedFebruary 28, 2024data.cms.gov
February 27, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.G: isolated, actual harmCorrectedFebruary 28, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 6 individual or personal trusts (2 owners, 1 managers, 2 officers, directors or trustees, 1 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Next Step Ma Master Subtenant, LLCDirect owner100%December 1, 2017data.cms.gov
Next Step Healthcare LLCOperational or managerial controlNot listedDecember 1, 2017data.cms.gov
Next Step Healthcare LLCAdditional disclosable partyNot listedApril 2, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.