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Douglas Manor, Windham, CT: 1 star rating, fined $8,278 across 1 fine

Douglas Manor in Windham, CT is owned by 3 individuals whom CMS lists (names not shown), is rated 1 of 5 stars by Medicare, and was fined $8,278 across 1 fine in the three years to October 1, 2026. CMS lists 30 health citations from inspections in that time, the latest survey on April 8, 2026, and 1 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet nursing homes in Connecticut
Address
103 North Road, Windham, CT 06280
Overall rating
1 of 5 stars
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measure rating
2 of 5
Certified beds
90
Residents per day
80 on average
Ownership type
For profit, limited liability company
Legal business name
Windham Nursing & Rehabilitation LLC
Chain
Ryders Health Management, 7 facilities
Fines
$8,278 across 1 fine, three years to October 1, 2026
Payment denials
0
Health citations
30, of which 1 with actual harm or immediate jeopardy
Latest survey
April 8, 2026
CMS Certification Number
075258
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
October 15, 2025Fine$8,278Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
April 8, 2026F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 20, 2026data.cms.gov
April 8, 2026F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 20, 2026data.cms.gov
October 15, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedNovember 21, 2025data.cms.gov
October 15, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 21, 2025data.cms.gov
August 18, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 29, 2025data.cms.gov
August 18, 2025F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 29, 2025data.cms.gov
August 18, 2025F645PASARR screening for Mental disorders or Intellectual DisabilitiesD: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 29, 2025data.cms.gov
April 22, 2025F940Develop, implement, and/or maintain an effective training program for all new and existing staff members.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F791Provide or obtain dental services for each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F745Provide medically-related social services to help each resident achieve the highest possible quality of life.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F570Assure the security of all personal funds of residents deposited with the facility.C: widespread, minimal harm potentialCorrectedJune 28, 2025data.cms.gov
April 22, 2025F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.B: pattern, minimal harm potentialCorrectedJune 28, 2025data.cms.gov
April 22, 2025F567Honor the resident's right to manage his or her financial affairs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F565Honor the resident's right to organize and participate in resident/family groups in the facility.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 22, 2025F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 28, 2025data.cms.gov
April 7, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 19, 2025data.cms.gov
April 7, 2025F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 19, 2025data.cms.gov
December 6, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 23, 2024data.cms.gov
July 30, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 10, 2024data.cms.gov
July 30, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 10, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 7 individual or personal trusts (3 owners, 2 managers, 2 officers, directors or trustees). Their names are not shown on this page.

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.