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Data / Nursing homes / California / Crystal Cove Care Center

Crystal Cove Care Center, Newport Beach, CA: 3 star rating, no fines

Crystal Cove Care Center in Newport Beach, CA is run by Norway Maple Holdings, LLC, with no owner listed in the CMS ownership file, is rated 3 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 57 health citations from inspections in that time, the latest survey on June 19, 2026, and none of them found actual harm or immediate jeopardy.

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Watch this facility's inspections and finesGet nursing homes in California
Address
1445 Superior Avenue, Newport Beach, CA 92663
Overall rating
3 of 5 stars
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measure rating
5 of 5
Certified beds
96
Residents per day
86 on average
Ownership type
For profit, limited liability company
Legal business name
Norway Maple Holdings, LLC
Chain
Pacs Group, 277 facilities
Fines
$0 across 0 fines, three years to October 1, 2026
Payment denials
0
Health citations
57, of which 0 with actual harm or immediate jeopardy
Latest survey
June 19, 2026
CMS Certification Number
055929
On Care Compare
Medicare Care Compare

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
June 19, 2026F881Implement a program that monitors antibiotic use.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F814Dispose of garbage and refuse properly.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F692Provide enough food/fluids to maintain a resident's health.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
June 19, 2026F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 11, 2026data.cms.gov
March 3, 2026F583Keep residents' personal and medical records private and confidential.B: pattern, minimal harm potentialCorrectedMarch 10, 2026data.cms.gov
December 23, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 6, 2026data.cms.gov
October 14, 2025F880Provide and implement an infection prevention and control program.B: pattern, minimal harm potentialCorrectedOctober 30, 2025data.cms.gov
October 14, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.B: pattern, minimal harm potentialCorrectedOctober 30, 2025data.cms.gov
October 14, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.B: pattern, minimal harm potentialCorrectedOctober 30, 2025data.cms.gov
October 14, 2025F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.B: pattern, minimal harm potentialCorrectedOctober 30, 2025data.cms.gov
July 15, 2025F697Provide safe, appropriate pain management for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 1, 2025data.cms.gov
June 12, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.B: pattern, minimal harm potentialCorrectedJune 30, 2025data.cms.gov
June 12, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 30, 2025data.cms.gov
June 12, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.B: pattern, minimal harm potentialCorrectedJune 30, 2025data.cms.gov
March 13, 2025F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.B: pattern, minimal harm potentialCorrectedMarch 28, 2025data.cms.gov
February 24, 2025F908Keep all essential equipment working safely.B: pattern, minimal harm potentialCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F757Ensure each resident’s drug regimen must be free from unnecessary drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F730Observe each nurse aide's job performance and give regular training.B: pattern, minimal harm potentialCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F692Provide enough food/fluids to maintain a resident's health.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.B: pattern, minimal harm potentialCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.B: pattern, minimal harm potentialCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.B: pattern, minimal harm potentialCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F583Keep residents' personal and medical records private and confidential.B: pattern, minimal harm potentialCorrectedMarch 14, 2025data.cms.gov
February 24, 2025F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 14, 2025data.cms.gov
July 25, 2024F790Provide routine and 24-hour emergency dental care for each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 8, 2024data.cms.gov
July 25, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 8, 2024data.cms.gov
December 7, 2023F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 30, 2023data.cms.gov
November 30, 2023F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 29, 2023data.cms.gov
November 30, 2023F770Provide timely, quality laboratory services/tests to meet the needs of residents.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 29, 2023data.cms.gov
November 30, 2023F760Ensure that residents are free from significant medication errors.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 29, 2023data.cms.gov
November 30, 2023F697Provide safe, appropriate pain management for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 29, 2023data.cms.gov
November 30, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 29, 2023data.cms.gov
November 30, 2023F660Plan the resident's discharge to meet the resident's goals and needs.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 29, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 7 individual or personal trusts (2 managers, 5 officers, directors or trustees). Their names are not shown on this page.

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.