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Data / Nursing homes / New Jersey / Complete Care at Regent LLC

Complete Care at Regent LLC, Hackensack, NJ: 3 star rating, no fines

Complete Care at Regent LLC in Hackensack, NJ is owned by PC HMH OPCO Holdngs LLC, is rated 3 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 38 health citations from inspections in that time, the latest survey on July 28, 2026, and none of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Address
50 Polifly Road, Hackensack, NJ 07601
Overall rating
3 of 5 stars
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measure rating
5 of 5
Certified beds
180
Residents per day
161 on average
Ownership type
For profit, limited liability company
Legal business name
Complete Care at Regent LLC
Chain
Complete Care, 85 facilities
Fines
$0 across 0 fines, three years to October 1, 2026
Payment denials
0
Health citations
38, of which 0 with actual harm or immediate jeopardy
Latest survey
July 28, 2026
CMS Certification Number
315295
On Care Compare
Medicare Care Compare

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
July 28, 2026F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F814Dispose of garbage and refuse properly.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F698Provide safe, appropriate dialysis care/services for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.B: pattern, minimal harm potentialCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
July 28, 2026F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 18, 2026data.cms.gov
February 3, 2025F919Make sure that a working call system is available in each resident's bathroom and bathing area.F: widespread, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2025data.cms.gov
February 3, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 24, 2025data.cms.gov
February 3, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2025data.cms.gov
February 3, 2025F732Post nurse staffing information every day.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2025data.cms.gov
February 3, 2025F728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 24, 2025data.cms.gov
February 3, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 24, 2025data.cms.gov
February 3, 2025F695Provide safe and appropriate respiratory care for a resident when needed.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 24, 2025data.cms.gov
February 3, 2025F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2025data.cms.gov
February 3, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2025data.cms.gov
February 3, 2025F679Provide activities to meet all resident's needs.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 3, 2025F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 3, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2025data.cms.gov
February 3, 2025F641Ensure each resident receives an accurate assessment.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 24, 2025data.cms.gov
February 3, 2025F625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 3, 2025F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
February 3, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 24, 2025data.cms.gov
February 3, 2025F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 21, 2025data.cms.gov
October 4, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 3, 2023data.cms.gov
October 2, 2023F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 3, 2023data.cms.gov
October 2, 2023F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 3, 2023data.cms.gov
October 2, 2023F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 3, 2023data.cms.gov
October 2, 2023F641Ensure each resident receives an accurate assessment.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 3, 2023data.cms.gov
October 2, 2023F640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.E: pattern, no actual harm, potential for more than minimal harmCorrectedNovember 3, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 15 individual or personal trusts (1 owners, 5 managers, 2 officers, directors or trustees, 7 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
PC HMH OPCO Holdngs LLCDirect owner100%March 16, 2023data.cms.gov
PC HMH Holdings LLCIndirect ownerNot listedMarch 16, 2023data.cms.gov
SMS 2021 TrustIndirect ownerNot listedMarch 16, 2023data.cms.gov
Eef Capital LLCAdditional disclosable partyNot listedMarch 16, 2023data.cms.gov
PC HMH Holdings LLCAdditional disclosable partyNot listedMarch 16, 2023data.cms.gov
PC HMH PROPCO Intermediate 9 LLCAdditional disclosable partyNot listedMarch 16, 2023data.cms.gov
PC HMH Topco PROPCO Holdings LLCAdditional disclosable partyNot listedMarch 16, 2023data.cms.gov
Peace Capital Holdings LLCAdditional disclosable partyNot listedMarch 16, 2023data.cms.gov
Regent PROPCO HOLDCO LLCAdditional disclosable partyNot listedMarch 16, 2023data.cms.gov
Regent PROPCO LLCAdditional disclosable partyNot listedMarch 16, 2023data.cms.gov
SMS 2021 TrustAdditional disclosable partyNot listedMarch 16, 2023data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.