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Data / Nursing homes / Connecticut / Complete Care at Kimberly Hall-South

Complete Care at Kimberly Hall-South, Windsor, CT: 4 star rating, fined $14,728 across 1 fine

Complete Care at Kimberly Hall-South in Windsor, CT is owned by PC GEN Ct OPCO HOLDCO LLC, is rated 4 of 5 stars by Medicare, and was fined $14,728 across 1 fine in the three years to October 1, 2026. CMS lists 29 health citations from inspections in that time, the latest survey on July 7, 2026, and 1 of them found actual harm or immediate jeopardy.

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Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Connecticut
Address
1 Emerson Drive, Windsor, CT 06095
Overall rating
4 of 5 stars
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measure rating
5 of 5
Certified beds
180
Residents per day
103 on average
Ownership type
For profit, limited liability company
Legal business name
Complete Care at Kimberly Hall South LLC
Chain
Complete Care, 85 facilities
Fines
$14,728 across 1 fine, three years to October 1, 2026
Payment denials
0
Health citations
29, of which 1 with actual harm or immediate jeopardy
Latest survey
July 7, 2026
CMS Certification Number
075237
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
January 14, 2025Fine$14,728Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
July 7, 2026F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2026data.cms.gov
July 7, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2026data.cms.gov
July 7, 2026F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2026data.cms.gov
July 7, 2026F802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2026data.cms.gov
July 7, 2026F800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2026data.cms.gov
July 7, 2026F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2026data.cms.gov
July 7, 2026F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2026data.cms.gov
July 7, 2026F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2026data.cms.gov
May 1, 2025F697Provide safe, appropriate pain management for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 12, 2025data.cms.gov
May 1, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 12, 2025data.cms.gov
April 3, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmPast noncomplianceFebruary 20, 2025data.cms.gov
February 3, 2025F698Provide safe, appropriate dialysis care/services for a resident who requires such services.J: isolated, immediate jeopardyCorrectedFebruary 3, 2025data.cms.gov
February 3, 2025F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 7, 2025data.cms.gov
January 14, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 14, 2025data.cms.gov
January 14, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 14, 2025data.cms.gov
November 19, 2024F698Provide safe, appropriate dialysis care/services for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 19, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 19, 2024F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 19, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.B: pattern, minimal harm potentialCorrectedDecember 26, 2024data.cms.gov
November 19, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 19, 2024F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 19, 2024F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
September 13, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2024data.cms.gov
September 13, 2024F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2024data.cms.gov
September 13, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 17, 2024data.cms.gov
July 15, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 21, 2024data.cms.gov
July 15, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 21, 2024data.cms.gov
July 3, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 7, 2024data.cms.gov
October 19, 2023F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 30, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 19 individual or personal trusts (3 owners, 6 managers, 2 officers, directors or trustees, 8 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
PC GEN Ct OPCO HOLDCO LLCDirect owner100%November 15, 2022data.cms.gov
Des Capital LLCIndirect ownerNot listedNovember 15, 2022data.cms.gov
JRK Investments LLCIndirect ownerNot listedNovember 15, 2022data.cms.gov
PC GEN Ct OPCO Topco LLCIndirect ownerNot listedNovember 15, 2022data.cms.gov
PC GEN Ct Topco LLCIndirect ownerNot listedNovember 15, 2022data.cms.gov
SMS 2021 TrustIndirect ownerNot listedNovember 15, 2022data.cms.gov
Des Capital LLCAdditional disclosable partyNot listedNovember 15, 2022data.cms.gov
JRK Investments LLCAdditional disclosable partyNot listedNovember 15, 2022data.cms.gov
Kimberly Hall South PROPCO LLCAdditional disclosable partyNot listedNovember 15, 2022data.cms.gov
PC GEN Ct Topco LLCAdditional disclosable partyNot listedNovember 15, 2022data.cms.gov
Peace Capital Holdings LLCAdditional disclosable partyNot listedNovember 15, 2022data.cms.gov
SMS 2021 TrustAdditional disclosable partyNot listedNovember 15, 2022data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.