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Data / Nursing homes / Delaware / Complete Care at Hillside LLC

Complete Care at Hillside LLC, Wilmington, DE: 4 star rating, no fines

Complete Care at Hillside LLC in Wilmington, DE is owned by PC De Opcos LLC, is rated 4 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 29 health citations from inspections in that time, the latest survey on January 30, 2026, and none of them found actual harm or immediate jeopardy.

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Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Delaware
Address
810 South Broom Street, Wilmington, DE 19805
Overall rating
4 of 5 stars
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measure rating
5 of 5
Certified beds
106
Residents per day
94 on average
Ownership type
For profit, limited liability company
Legal business name
Complete Care at Hillside LLC
Chain
Complete Care, 85 facilities
Fines
$0 across 0 fines, three years to October 1, 2026
Payment denials
0
Health citations
29, of which 0 with actual harm or immediate jeopardy
Latest survey
January 30, 2026
CMS Certification Number
085013
On Care Compare
Medicare Care Compare

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
January 30, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 16, 2026data.cms.gov
January 30, 2026F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 16, 2026data.cms.gov
January 30, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 16, 2026data.cms.gov
January 30, 2026F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 16, 2026data.cms.gov
February 6, 2025F919Make sure that a working call system is available in each resident's bathroom and bathing area.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F883Develop and implement policies and procedures for flu and pneumonia vaccinations.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F760Ensure that residents are free from significant medication errors.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F680Ensure the activities program is directed by a qualified professional.C: widespread, minimal harm potentialCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 6, 2025F554Allow residents to self-administer drugs if determined clinically appropriate.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2025data.cms.gov
February 1, 2024F880Provide and implement an infection prevention and control program.F: widespread, no actual harm, potential for more than minimal harmCorrectedApril 9, 2024data.cms.gov
February 1, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedApril 9, 2024data.cms.gov
February 1, 2024F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 9, 2024data.cms.gov
February 1, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 9, 2024data.cms.gov
February 1, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 9, 2024data.cms.gov
February 1, 2024F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 9, 2024data.cms.gov
November 17, 2023F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2023data.cms.gov
November 17, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2023data.cms.gov
November 17, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 20, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 18 individual or personal trusts (7 managers, 2 officers, directors or trustees, 9 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
PC De Opcos LLCDirect owner100%June 1, 2021data.cms.gov
PC Wta OPCO HOLDCO LLCIndirect ownerNot listedJune 1, 2021data.cms.gov
SMS 2021 TrustIndirect ownerNot listedJune 1, 2021data.cms.gov
Welltower IncSecurity interestNot listedJune 1, 2021data.cms.gov
Aurora Guardian HOLDCO II Co-Borrower, LLCAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
Aurora Guardian HOLDCO II Mezz Borrower, LLCAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
Aurora Guardian HOLDCO II, LLCAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
Aurora Guardian II Realty, LLCAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
Aurora Guardian Partners II LLCAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
Hillside Center Realty, LLCAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
J & R Family Investments, LLCAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
L Friedman Family Holdings LLCAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
PC Wta Acquisition LLCAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
PC Wta Multi-State LLCAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
Peace Capital Holdings LLCAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
R&J Family Investments LLCAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
SMS 2021 TrustAdditional disclosable partyNot listedJune 1, 2021data.cms.gov
Welltower IncAdditional disclosable partyNot listedJune 1, 2021data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.