Data / Nursing homes / Maryland / Complete Care at Heritage LLC
Complete Care at Heritage LLC, Dundalk, MD: 2 star rating, fined $60,132 across 1 fine
Complete Care at Heritage LLC in Dundalk, MD is owned by PC MD Opcos LLC, is rated 2 of 5 stars by Medicare, and was fined $60,132 across 1 fine in the three years to October 1, 2026. CMS lists 30 health citations from inspections in that time, the latest survey on August 10, 2026, and 1 of them found actual harm or immediate jeopardy.
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- Address
- 7232 German Hill Road, Dundalk, MD 21222
- Overall rating
- 2 of 5 stars
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measure rating
- 5 of 5
- Certified beds
- 177
- Residents per day
- 147 on average
- Ownership type
- For profit, corporation
- Legal business name
- Complete Care at Heritage LLC
- Chain
- Complete Care, 85 facilities
- Abuse icon
- CMS shows an abuse icon on Care Compare
- Fines
- $60,132 across 1 fine, three years to October 1, 2026
- Payment denials
- 0
- Health citations
- 30, of which 1 with actual harm or immediate jeopardy
- Latest survey
- August 10, 2026
- CMS Certification Number
- 215135
- On Care Compare
- Medicare Care Compare
Fines and payment denials
Every fine and payment denial CMS lists for this facility in the three years, newest first.
| Date | Type | Fine amount | Denial starts | Denial days | Source |
|---|---|---|---|---|---|
| February 26, 2025 | Fine | $60,132 | Not listed | data.cms.gov |
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| August 10, 2026 | F691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D: isolated, no actual harm, potential for more than minimal harm | No plan of correction | data.cms.gov | |
| August 10, 2026 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D: isolated, no actual harm, potential for more than minimal harm | Past noncompliance | data.cms.gov | |
| February 25, 2026 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 31, 2026 | data.cms.gov |
| February 25, 2026 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 31, 2026 | data.cms.gov |
| February 25, 2026 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 31, 2026 | data.cms.gov |
| February 25, 2026 | F641 | Ensure each resident receives an accurate assessment. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | March 31, 2026 | data.cms.gov |
| February 25, 2026 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D: isolated, no actual harm, potential for more than minimal harm | Past noncompliance | data.cms.gov | |
| September 16, 2025 | F947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F880 | Provide and implement an infection prevention and control program. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F732 | Post nurse staffing information every day. | C: widespread, minimal harm potential | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F692 | Provide enough food/fluids to maintain a resident's health. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F641 | Ensure each resident receives an accurate assessment. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| September 16, 2025 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 29, 2025 | data.cms.gov |
| February 26, 2025 | F760 | Ensure that residents are free from significant medication errors. | J: isolated, immediate jeopardy | Corrected | May 2, 2025 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 3 individual or personal trusts (1 owners, 1 managers, 1 officers, directors or trustees). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| PC MD Opcos LLC | Direct owner | 100% | May 1, 2021 | data.cms.gov |
| PC Wta OPCO HOLDCO LLC | Indirect owner | Not listed | May 1, 2021 | data.cms.gov |
| SMS 2021 Trust | Indirect owner | Not listed | May 1, 2021 | data.cms.gov |
Also on SpecStream
- All nursing homes in Maryland
- Every nursing home PC MD Opcos LLC owns or manages
- Every nursing home PC Wta OPCO HOLDCO LLC owns or manages
- Every nursing home SMS 2021 Trust owns or manages
- This facility on Medicare Care Compare
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.