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Data / Nursing homes / Pennsylvania / Complete Care at Harston Hall LLC

Complete Care at Harston Hall LLC, Flourtown, PA: 3 star rating, fined $17,113 across 2 fines

Complete Care at Harston Hall LLC in Flourtown, PA is owned by PC Pa Opcos LLC, is rated 3 of 5 stars by Medicare, and was fined $17,113 across 2 fines in the three years to October 1, 2026. CMS lists 65 health citations from inspections in that time, the latest survey on August 28, 2026, and 2 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Pennsylvania
Address
350 Haws Lane, Flourtown, PA 19031
Overall rating
3 of 5 stars
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measure rating
5 of 5
Certified beds
120
Residents per day
104 on average
Ownership type
For profit, corporation
Legal business name
Complete Care at Harston Hall LLC
Chain
Complete Care, 85 facilities
Fines
$17,113 across 2 fines, three years to October 1, 2026
Payment denials
0
Health citations
65, of which 2 with actual harm or immediate jeopardy
Latest survey
August 28, 2026
CMS Certification Number
395791
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
June 21, 2024Fine$8,557Not listeddata.cms.gov
June 21, 2024Fine$8,556Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
August 28, 2026F558Reasonably accommodate the needs and preferences of each resident.D: isolated, no actual harm, potential for more than minimal harmNo plan of correctiondata.cms.gov
April 23, 2026F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 11, 2026data.cms.gov
April 23, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 11, 2026data.cms.gov
April 23, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 11, 2026data.cms.gov
April 23, 2026F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 11, 2026data.cms.gov
April 23, 2026F791Provide or obtain dental services for each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 11, 2026data.cms.gov
April 23, 2026F697Provide safe, appropriate pain management for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 11, 2026data.cms.gov
April 23, 2026F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 11, 2026data.cms.gov
April 23, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 11, 2026data.cms.gov
April 23, 2026F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 11, 2026data.cms.gov
January 20, 2026F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 6, 2026data.cms.gov
October 6, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmNo plan of correctiondata.cms.gov
September 17, 2025F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
September 17, 2025F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 10, 2025data.cms.gov
April 25, 2025F943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F908Keep all essential equipment working safely.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F730Observe each nurse aide's job performance and give regular training.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F697Provide safe, appropriate pain management for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F692Provide enough food/fluids to maintain a resident's health.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F602Protect each resident from the wrongful use of the resident's belongings or money.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
April 25, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 23, 2025data.cms.gov
January 21, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 10, 2025data.cms.gov
November 5, 2024F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.B: pattern, minimal harm potentialCorrectedNovember 24, 2024data.cms.gov
August 15, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.J: isolated, immediate jeopardyPast noncomplianceAugust 1, 2024data.cms.gov
August 15, 2024F602Protect each resident from the wrongful use of the resident's belongings or money.K: pattern, immediate jeopardyPast noncomplianceAugust 1, 2024data.cms.gov
August 15, 2024F895Have a Compliance and Ethics Program.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 20, 2024data.cms.gov
August 15, 2024F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 20, 2024data.cms.gov
August 15, 2024F583Keep residents' personal and medical records private and confidential.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 20, 2024data.cms.gov
August 15, 2024F576Ensure residents have reasonable access to and privacy in their use of communication methods.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 20, 2024data.cms.gov
June 21, 2024F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F881Implement a program that monitors antibiotic use.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F732Post nurse staffing information every day.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F730Observe each nurse aide's job performance and give regular training.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F699Provide care or services that was trauma informed and/or culturally competent.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F695Provide safe and appropriate respiratory care for a resident when needed.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F685Assist a resident in gaining access to vision and hearing services.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F679Provide activities to meet all resident's needs.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.C: widespread, minimal harm potentialCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F565Honor the resident's right to organize and participate in resident/family groups in the facility.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F554Allow residents to self-administer drugs if determined clinically appropriate.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov
June 21, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 12, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 17 individual or personal trusts (1 owners, 6 managers, 2 officers, directors or trustees, 8 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
PC Pa Opcos LLCDirect owner100%May 1, 2021data.cms.gov
PC Wta OPCO HOLDCO LLCIndirect ownerNot listedMay 1, 2021data.cms.gov
SMS 2021 TrustIndirect ownerNot listedMay 1, 2021data.cms.gov
Welltower IncSecurity interestNot listedMay 1, 2021data.cms.gov
Aurora Guardian HOLDCO II Co-Borrower, LLCAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
Aurora Guardian HOLDCO II Mezz Borrower, LLCAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
Aurora Guardian HOLDCO II, LLCAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
Aurora Guardian II Realty, LLCAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
Aurora Guardian Partners II LLCAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
Harston Hall Realty, LLCAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
J & R Family Investments, LLCAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
L Friedman Family Holdings LLCAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
PC Wta Acquisition LLCAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
PC Wta Multi-State LLCAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
Peace Capital Holdings LLCAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
R&J Family Investments LLCAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
SMS 2021 TrustAdditional disclosable partyNot listedMay 1, 2021data.cms.gov
Welltower IncAdditional disclosable partyNot listedMay 1, 2021data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.