Data / Nursing homes / Wisconsin / Complete Care at Hales Corners
Complete Care at Hales Corners, Hales Corners, WI: 4 star rating, fined $17,934 across 1 fine
Complete Care at Hales Corners in Hales Corners, WI is owned by PC Hales Corners OPCO HOLDCO LLC, is rated 4 of 5 stars by Medicare, and was fined $17,934 across 1 fine in the three years to October 1, 2026. CMS lists 13 health citations from inspections in that time, the latest survey on February 19, 2026, and 1 of them found actual harm or immediate jeopardy.
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- Address
- 9449 W. Forest Home Ave., Hales Corners, WI 53130
- Overall rating
- 4 of 5 stars
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measure rating
- 5 of 5
- Certified beds
- 62
- Residents per day
- 56 on average
- Ownership type
- For profit, corporation
- Legal business name
- Hales Corners Care and Rehab Center LLC
- Chain
- Complete Care, 85 facilities
- Fines
- $17,934 across 1 fine, three years to October 1, 2026
- Payment denials
- 0
- Health citations
- 13, of which 1 with actual harm or immediate jeopardy
- Latest survey
- February 19, 2026
- CMS Certification Number
- 525596
- On Care Compare
- Medicare Care Compare
Fines and payment denials
Every fine and payment denial CMS lists for this facility in the three years, newest first.
| Date | Type | Fine amount | Denial starts | Denial days | Source |
|---|---|---|---|---|---|
| March 27, 2024 | Fine | $17,934 | Not listed | data.cms.gov |
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| February 19, 2026 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 20, 2026 | data.cms.gov |
| February 19, 2026 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 19, 2026 | data.cms.gov |
| December 5, 2025 | F925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 8, 2025 | data.cms.gov |
| December 5, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 8, 2025 | data.cms.gov |
| December 5, 2025 | F573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 8, 2025 | data.cms.gov |
| June 18, 2025 | F810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 7, 2025 | data.cms.gov |
| June 18, 2025 | F804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 14, 2025 | data.cms.gov |
| June 18, 2025 | F692 | Provide enough food/fluids to maintain a resident's health. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 7, 2025 | data.cms.gov |
| June 18, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 7, 2025 | data.cms.gov |
| June 18, 2025 | F628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 25, 2025 | data.cms.gov |
| June 18, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 27, 2025 | data.cms.gov |
| March 27, 2024 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G: isolated, actual harm | Corrected | April 25, 2024 | data.cms.gov |
| March 27, 2024 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 25, 2024 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 20 individual or personal trusts (3 owners, 8 managers, 2 officers, directors or trustees, 7 other disclosable parties). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| PC Hales Corners OPCO HOLDCO LLC | Direct owner | 100% | May 28, 2025 | data.cms.gov |
| Des Capital LLC | Indirect owner | Not listed | May 28, 2025 | data.cms.gov |
| JRK Investments LLC | Indirect owner | Not listed | May 28, 2025 | data.cms.gov |
| PC Hales Corners Topco OPCO LLC | Indirect owner | Not listed | May 28, 2025 | data.cms.gov |
| Peace Capital Holdings II LLC | Indirect owner | Not listed | May 28, 2025 | data.cms.gov |
| SMS 2021 Trust | Indirect owner | Not listed | May 28, 2025 | data.cms.gov |
| Des Capital LLC | Additional disclosable party | Not listed | May 28, 2025 | data.cms.gov |
| Hales Corners PROPCO LLC | Additional disclosable party | Not listed | May 29, 2025 | data.cms.gov |
| JRK Investments LLC | Additional disclosable party | Not listed | May 28, 2025 | data.cms.gov |
| PC Hales Corners PROPCO HOLDCO LLC | Additional disclosable party | Not listed | May 28, 2025 | data.cms.gov |
| PC Hales Corners Topco PROPCO LLC | Additional disclosable party | Not listed | May 28, 2025 | data.cms.gov |
| Peace Capital Holdings II LLC | Additional disclosable party | Not listed | May 28, 2025 | data.cms.gov |
| SMS 2021 Trust | Additional disclosable party | Not listed | May 28, 2025 | data.cms.gov |
Also on SpecStream
- All nursing homes in Wisconsin
- Every nursing home Peace Capital Holdings II LLC owns or manages
- Every nursing home SMS 2021 Trust owns or manages
- Every nursing home Des Capital LLC owns or manages
- Every nursing home JRK Investments LLC owns or manages
- This facility on Medicare Care Compare
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.