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Data / Nursing homes / Wisconsin / Complete Care at Glendale West

Complete Care at Glendale West, Glendale, WI: 3 star rating, fined $11,180 across 1 fine

Complete Care at Glendale West in Glendale, WI is owned by PC Glendale HOLDCO LLC, is rated 3 of 5 stars by Medicare, and was fined $11,180 across 1 fine in the three years to October 1, 2026. CMS lists 28 health citations from inspections in that time, the latest survey on November 12, 2025, and 1 of them found actual harm or immediate jeopardy.

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Address
6263 N Green Bay Ave, Glendale, WI 53209
Overall rating
3 of 5 stars
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measure rating
5 of 5
Certified beds
94
Residents per day
77 on average
Ownership type
For profit, limited liability company
Legal business name
Glendale Care and Rehab Center LLC
Chain
Complete Care, 85 facilities
Fines
$11,180 across 1 fine, three years to October 1, 2026
Payment denials
0
Health citations
28, of which 1 with actual harm or immediate jeopardy
Latest survey
November 12, 2025
CMS Certification Number
525547
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
November 29, 2023Fine$11,180Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
November 12, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 5, 2025data.cms.gov
November 12, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 5, 2025data.cms.gov
November 12, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 5, 2025data.cms.gov
November 12, 2025F554Allow residents to self-administer drugs if determined clinically appropriate.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 5, 2025data.cms.gov
May 22, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
May 22, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
May 22, 2025F760Ensure that residents are free from significant medication errors.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
May 22, 2025F759Ensure medication error rates are not 5 percent or greater.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
May 22, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
May 22, 2025F685Assist a resident in gaining access to vision and hearing services.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
May 22, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
May 22, 2025F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedE: pattern, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
May 22, 2025F645PASARR screening for Mental disorders or Intellectual DisabilitiesD: isolated, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
May 22, 2025F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
May 22, 2025F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
May 22, 2025F572Give residents a notice of rights, rules, services and charges.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
May 22, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E: pattern, no actual harm, potential for more than minimal harmCorrectedJune 22, 2025data.cms.gov
November 26, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 17, 2024data.cms.gov
November 26, 2024F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 17, 2024data.cms.gov
September 26, 2024F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 15, 2024data.cms.gov
June 7, 2024F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 5, 2024data.cms.gov
June 7, 2024F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 5, 2024data.cms.gov
February 5, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 24, 2024data.cms.gov
February 5, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 24, 2024data.cms.gov
February 5, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 24, 2024data.cms.gov
February 5, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 24, 2024data.cms.gov
November 29, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedDecember 26, 2023data.cms.gov
November 29, 2023F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 17 individual or personal trusts (1 owners, 6 managers, 2 officers, directors or trustees, 8 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
PC Glendale HOLDCO LLCDirect owner100%May 2, 2024data.cms.gov
SMS 2021 TrustIndirect owner95%April 30, 2021data.cms.gov
Des Capital LLCAdditional disclosable partyNot listedApril 30, 2021data.cms.gov
Glendale Wi PROPCO LLCAdditional disclosable partyNot listedApril 30, 2021data.cms.gov
JRK Investments LLCAdditional disclosable partyNot listedApril 30, 2021data.cms.gov
Peace Capital Holdings II LLCAdditional disclosable partyNot listedApril 30, 2021data.cms.gov
SMS 2021 TrustAdditional disclosable partyNot listedApril 30, 2021data.cms.gov
Wi 6 PROPCO HOLDCO LLCAdditional disclosable partyNot listedApril 30, 2021data.cms.gov
Wi 6 PROPCO Topco LLCAdditional disclosable partyNot listedApril 30, 2021data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.