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Data / Nursing homes / Connecticut / Complete Care at Glendale

Complete Care at Glendale, Naugatuck, CT: 4 star rating, no fines

Complete Care at Glendale in Naugatuck, CT is owned by PC Ct Opcos LLC, is rated 4 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 26 health citations from inspections in that time, the latest survey on February 3, 2026, and 1 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

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Address
4 Hazel Ave, Naugatuck, CT 06770
Overall rating
4 of 5 stars
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measure rating
5 of 5
Certified beds
120
Residents per day
113 on average
Ownership type
For profit, corporation
Legal business name
Complete Care at Glendale LLC
Chain
Complete Care, 85 facilities
Fines
$0 across 0 fines, three years to October 1, 2026
Payment denials
0
Health citations
26, of which 1 with actual harm or immediate jeopardy
Latest survey
February 3, 2026
CMS Certification Number
075240
On Care Compare
Medicare Care Compare

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
February 3, 2026F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 12, 2026data.cms.gov
January 14, 2026F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2026data.cms.gov
January 14, 2026F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2026data.cms.gov
January 14, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2026data.cms.gov
January 14, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2026data.cms.gov
January 14, 2026F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2026data.cms.gov
January 14, 2026F697Provide safe, appropriate pain management for a resident who requires such services.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2026data.cms.gov
January 14, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2026data.cms.gov
January 14, 2026F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2026data.cms.gov
January 14, 2026F658Ensure services provided by the nursing facility meet professional standards of quality.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2026data.cms.gov
January 14, 2026F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2026data.cms.gov
January 14, 2026F628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2026data.cms.gov
May 15, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmPast noncomplianceApril 21, 2025data.cms.gov
May 15, 2025F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 12, 2025data.cms.gov
January 26, 2024F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 22, 2024data.cms.gov
January 26, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 22, 2024data.cms.gov
January 26, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 22, 2024data.cms.gov
January 26, 2024F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 22, 2024data.cms.gov
January 26, 2024F711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 22, 2024data.cms.gov
January 26, 2024F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 22, 2024data.cms.gov
January 26, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 22, 2024data.cms.gov
January 26, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 22, 2024data.cms.gov
January 26, 2024F645PASARR screening for Mental disorders or Intellectual DisabilitiesD: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 22, 2024data.cms.gov
January 26, 2024F644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 22, 2024data.cms.gov
January 26, 2024F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 22, 2024data.cms.gov
January 4, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.J: isolated, immediate jeopardyPast noncomplianceDecember 12, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 18 individual or personal trusts (1 owners, 6 managers, 2 officers, directors or trustees, 9 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
PC Ct Opcos LLCDirect owner100%September 1, 2021data.cms.gov
PC Wta OPCO HOLDCO LLCIndirect ownerNot listedSeptember 1, 2021data.cms.gov
SMS 2021 TrustIndirect ownerNot listedSeptember 1, 2021data.cms.gov
Welltower IncSecurity interestNot listedSeptember 1, 2021data.cms.gov
Aurora Guardian Ct Co-Borrower LLCAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov
Aurora Guardian Ct HOLDCO, LLCAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov
Aurora Guardian Ct Mezz Borrower LLCAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov
Aurora Guardian Ct Realty, LLCAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov
Aurora Guardian Partners Ct LLCAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov
Glendale Center Realty, LLC (Complete Care at Glendale)Additional disclosable partyNot listedSeptember 1, 2021data.cms.gov
J & R Family Investments, LLCAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov
L Friedman Family Holdings LLCAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov
PC Wta Acquisition LLCAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov
PC Wta Ct LLCAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov
Peace Capital Holdings LLCAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov
R&J Family Investments LLCAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov
SMS 2021 TrustAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov
Welltower IncAdditional disclosable partyNot listedSeptember 1, 2021data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.