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Data / Nursing homes / Wisconsin / Complete Care at Germantown

Complete Care at Germantown, Germantown, WI: 4 star rating, no fines

Complete Care at Germantown in Germantown, WI is owned by PC Swi HOLDCO LLC, is rated 4 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 18 health citations from inspections in that time, the latest survey on May 29, 2026, and none of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Wisconsin
Address
W173 N10915 Bernies Way, Germantown, WI 53022
Overall rating
4 of 5 stars
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measure rating
3 of 5
Certified beds
121
Residents per day
51 on average
Ownership type
For profit, corporation
Legal business name
Virginia Highlands Care and Rehab Center LLC
Chain
Complete Care, 85 facilities
Fines
$0 across 0 fines, three years to October 1, 2026
Payment denials
0
Health citations
18, of which 0 with actual harm or immediate jeopardy
Latest survey
May 29, 2026
CMS Certification Number
525653
On Care Compare
Medicare Care Compare

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
March 5, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 25, 2025data.cms.gov
March 5, 2025F645PASARR screening for Mental disorders or Intellectual DisabilitiesD: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 25, 2025data.cms.gov
March 5, 2025F623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 24, 2025data.cms.gov
March 5, 2025F551Give the resident's representative the ability to exercise the resident's rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 21, 2025data.cms.gov
January 30, 2025F755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.E: pattern, no actual harm, potential for more than minimal harmCorrectedMarch 1, 2025data.cms.gov
July 17, 2024F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 16, 2024data.cms.gov
July 17, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 16, 2024data.cms.gov
May 8, 2024F610Respond appropriately to all alleged violations.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 8, 2024data.cms.gov
May 8, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 8, 2024data.cms.gov
January 24, 2024F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2024data.cms.gov
January 24, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2024data.cms.gov
January 24, 2024F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 23, 2024data.cms.gov
November 7, 2023F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 1, 2023data.cms.gov
November 7, 2023F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 23, 2023data.cms.gov
October 25, 2023F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 23, 2023data.cms.gov
October 25, 2023F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 23, 2023data.cms.gov
October 25, 2023F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 23, 2023data.cms.gov
October 25, 2023F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedNovember 23, 2023data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 16 individual or personal trusts (1 owners, 6 managers, 2 officers, directors or trustees, 7 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
PC Swi HOLDCO LLCDirect owner100%June 1, 2022data.cms.gov
PC Swi Topco LLCIndirect ownerNot listedJune 1, 2022data.cms.gov
SMS 2021 TrustIndirect ownerNot listedJune 1, 2022data.cms.gov
Des Capital LLCAdditional disclosable partyNot listedJune 1, 2022data.cms.gov
JRK Investments LLCAdditional disclosable partyNot listedJune 1, 2022data.cms.gov
Peace Capital Holdings II LLCAdditional disclosable partyNot listedJune 1, 2022data.cms.gov
SMS 2021 TrustAdditional disclosable partyNot listedJune 1, 2022data.cms.gov
Virginia Highlands PROPCO LLCAdditional disclosable partyNot listedJune 1, 2022data.cms.gov
Wi 6 PROPCO HOLDCO LLCAdditional disclosable partyNot listedJune 1, 2022data.cms.gov
Wi 6 PROPCO Topco LLCAdditional disclosable partyNot listedJune 1, 2022data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.