Data / Nursing homes / Maryland / Citizens Care Center
Citizens Care Center, Havre De Grace, MD: 5 star rating, no fines
Citizens Care Center in Havre De Grace, MD is run by Citizens Nursing Home Board of Harford County, with no owner listed in the CMS ownership file, is rated 5 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 26 health citations from inspections in that time, the latest survey on January 29, 2026, and none of them found actual harm or immediate jeopardy.
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- Address
- 415 South Market Street, Havre De Grace, MD 21078
- Overall rating
- 5 of 5 stars
- Health inspection rating
- 4 of 5
- Staffing rating
- 5 of 5
- Quality measure rating
- 2 of 5
- Certified beds
- 184
- Residents per day
- 133 on average
- Ownership type
- Nonprofit, other
- Legal business name
- Citizens Nursing Home Board of Harford County
- Fines
- $0 across 0 fines, three years to October 1, 2026
- Payment denials
- 0
- Health citations
- 26, of which 0 with actual harm or immediate jeopardy
- Latest survey
- January 29, 2026
- CMS Certification Number
- 215039
- On Care Compare
- Medicare Care Compare
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| January 29, 2026 | F791 | Provide or obtain dental services for each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 15, 2026 | data.cms.gov |
| January 29, 2026 | F757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 15, 2026 | data.cms.gov |
| January 29, 2026 | F700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | March 15, 2026 | data.cms.gov |
| January 29, 2026 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 15, 2026 | data.cms.gov |
| January 29, 2026 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 15, 2026 | data.cms.gov |
| January 29, 2026 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 15, 2026 | data.cms.gov |
| January 29, 2026 | F679 | Provide activities to meet all resident's needs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 15, 2026 | data.cms.gov |
| January 29, 2026 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 15, 2026 | data.cms.gov |
| January 29, 2026 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 15, 2026 | data.cms.gov |
| January 29, 2026 | F641 | Ensure each resident receives an accurate assessment. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | March 15, 2026 | data.cms.gov |
| January 29, 2026 | F604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 15, 2026 | data.cms.gov |
| November 7, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 22, 2025 | data.cms.gov |
| November 7, 2025 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 22, 2025 | data.cms.gov |
| November 7, 2025 | F578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | December 22, 2025 | data.cms.gov |
| May 7, 2024 | F947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 21, 2024 | data.cms.gov |
| May 7, 2024 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 21, 2024 | data.cms.gov |
| May 7, 2024 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 21, 2024 | data.cms.gov |
| May 7, 2024 | F758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 21, 2024 | data.cms.gov |
| May 7, 2024 | F756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 21, 2024 | data.cms.gov |
| May 7, 2024 | F730 | Observe each nurse aide's job performance and give regular training. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 21, 2024 | data.cms.gov |
| May 7, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 21, 2024 | data.cms.gov |
| May 7, 2024 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 21, 2024 | data.cms.gov |
| May 7, 2024 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 21, 2024 | data.cms.gov |
| May 7, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 21, 2024 | data.cms.gov |
| May 7, 2024 | F625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 21, 2024 | data.cms.gov |
| May 7, 2024 | F557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 21, 2024 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 10 individual or personal trusts (2 managers, 8 officers, directors or trustees). Their names are not shown on this page.
Also on SpecStream
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.