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Data / Nursing homes / Massachusetts / Charlene Manor Extended Care Facility

Charlene Manor Extended Care Facility, Greenfield, MA: 2 star rating, fined $107,757 across 3 fines

Charlene Manor Extended Care Facility in Greenfield, MA is owned by Cec Management Systems Inc, is rated 2 of 5 stars by Medicare, and was fined $107,757 across 3 fines in the three years to October 1, 2026. CMS lists 35 health citations from inspections in that time, the latest survey on February 26, 2026, and 2 of them found actual harm or immediate jeopardy.

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Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Massachusetts
Address
130 Colrain Road, Greenfield, MA 01301
Overall rating
2 of 5 stars
Health inspection rating
2 of 5
Staffing rating
3 of 5
Quality measure rating
3 of 5
Certified beds
123
Residents per day
117 on average
Ownership type
Nonprofit, corporation
Legal business name
Greenfield Management Systems Inc
Chain
Integritus Healthcare, 14 facilities
Fines
$107,757 across 3 fines, three years to October 1, 2026
Payment denials
0
Health citations
35, of which 2 with actual harm or immediate jeopardy
Latest survey
February 26, 2026
CMS Certification Number
225304
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
February 26, 2026Fine$18,564Not listeddata.cms.gov
November 6, 2024Fine$52,192Not listeddata.cms.gov
June 28, 2024Fine$37,001Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
February 26, 2026F688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.G: isolated, actual harmCorrectedMarch 13, 2026data.cms.gov
May 6, 2025F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedMay 30, 2025data.cms.gov
March 12, 2025F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedApril 11, 2025data.cms.gov
November 6, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G: isolated, actual harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F791Provide or obtain dental services for each resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F760Ensure that residents are free from significant medication errors.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F757Ensure each resident’s drug regimen must be free from unnecessary drugs.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F732Post nurse staffing information every day.C: widespread, minimal harm potentialCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F692Provide enough food/fluids to maintain a resident's health.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F687Provide appropriate foot care.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F641Ensure each resident receives an accurate assessment.B: pattern, minimal harm potentialCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F637Assess the resident when there is a significant change in conditionB: pattern, minimal harm potentialCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F558Reasonably accommodate the needs and preferences of each resident.E: pattern, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
November 6, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedDecember 26, 2024data.cms.gov
June 28, 2024F867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.F: widespread, no actual harm, potential for more than minimal harmCorrectedAugust 10, 2024data.cms.gov
June 28, 2024F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.F: widespread, no actual harm, potential for more than minimal harmCorrectedAugust 10, 2024data.cms.gov
December 13, 2023F943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 27, 2024data.cms.gov
December 13, 2023F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 27, 2024data.cms.gov
December 13, 2023F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 27, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 15 individual or personal trusts (4 managers, 5 officers, directors or trustees, 6 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Cec Management Systems IncDirect owner100%December 30, 2022data.cms.gov
Integritus Healthcare IncIndirect ownerNot listedDecember 30, 2022data.cms.gov
Integritus Healthcare Management Services IncIndirect ownerNot listedFebruary 1, 2022data.cms.gov
Cec Management Systems IncOperational or managerial controlNot listedFebruary 1, 2022data.cms.gov
Integritus Healthcare Management Services IncOperational or managerial controlNot listedFebruary 1, 2022data.cms.gov
Cec Management Systems IncAdditional disclosable partyNot listedMarch 3, 2025data.cms.gov
Integritus Healthcare Management Services IncAdditional disclosable partyNot listedMarch 3, 2025data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.