Skip to the page
Get started free

Data / Nursing homes / Michigan / Caretel Inns of Tri-Cities

Caretel Inns of Tri-Cities, Bay City, MI: 2 star rating, fined $161,469 across 4 fines and had 1 payment denial

Caretel Inns of Tri-Cities in Bay City, MI is owned by Symphony of Michigan Holdings LLC, is rated 2 of 5 stars by Medicare, and was fined $161,469 across 4 fines and had 1 payment denial in the three years to October 1, 2026. CMS lists 37 health citations from inspections in that time, the latest survey on August 19, 2026, and 7 of them found actual harm or immediate jeopardy.

SpecStream is the live web data engine for teams and agents. It reads the CMS nursing home files every month, and this page is that reading, joined on the CMS Certification Number. Ask for the nursing homes you track by state, owner or rating and new inspection citations and fines arrive in your sheet, CRM, Slack or agent as CMS publishes them.

Watch this facility's inspections and finesGet every facility this owner runsGet nursing homes in Michigan
Address
6700 Westside Saginaw Road, Bay City, MI 48706
Overall rating
2 of 5 stars
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measure rating
5 of 5
Certified beds
60
Residents per day
54 on average
Ownership type
For profit, corporation
Legal business name
Wood Care VIII Inc
Chain
Symphony Care Network, 7 facilities
Fines
$161,469 across 4 fines, three years to October 1, 2026
Payment denials
1
Health citations
37, of which 7 with actual harm or immediate jeopardy
Latest survey
August 19, 2026
CMS Certification Number
235635
On Care Compare
Medicare Care Compare

Fines and payment denials

Every fine and payment denial CMS lists for this facility in the three years, newest first.

DateTypeFine amountDenial startsDenial daysSource
December 18, 2025Fine$26,685Not listeddata.cms.gov
July 24, 2025Fine$54,100Not listeddata.cms.gov
July 24, 2025Payment denialNot listedAugust 21, 202528data.cms.gov
May 8, 2025Fine$38,961Not listeddata.cms.gov
February 14, 2024Fine$41,723Not listeddata.cms.gov

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
August 19, 2026F677Provide care and assistance to perform activities of daily living for any resident who is unable.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 17, 2026data.cms.gov
July 23, 2026F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2026data.cms.gov
July 23, 2026F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.F: widespread, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2026data.cms.gov
July 23, 2026F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2026data.cms.gov
May 11, 2026F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmPast noncomplianceApril 22, 2026data.cms.gov
December 18, 2025F693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.G: isolated, actual harmCorrectedJanuary 20, 2026data.cms.gov
December 18, 2025F726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.D: isolated, no actual harm, potential for more than minimal harmCorrectedJanuary 20, 2026data.cms.gov
August 7, 2025F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.F: widespread, no actual harm, potential for more than minimal harmCorrectedSeptember 12, 2025data.cms.gov
August 7, 2025F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 12, 2025data.cms.gov
August 7, 2025F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.F: widespread, no actual harm, potential for more than minimal harmCorrectedSeptember 18, 2025data.cms.gov
August 7, 2025F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 12, 2025data.cms.gov
August 7, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.F: widespread, no actual harm, potential for more than minimal harmCorrectedSeptember 12, 2025data.cms.gov
August 7, 2025F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 12, 2025data.cms.gov
August 7, 2025F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 12, 2025data.cms.gov
August 7, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedSeptember 12, 2025data.cms.gov
August 7, 2025F677Provide care and assistance to perform activities of daily living for any resident who is unable.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 12, 2025data.cms.gov
August 7, 2025F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.E: pattern, no actual harm, potential for more than minimal harmCorrectedSeptember 12, 2025data.cms.gov
July 24, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.G: isolated, actual harmCorrectedAugust 20, 2025data.cms.gov
July 24, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.G: isolated, actual harmCorrectedAugust 20, 2025data.cms.gov
July 24, 2025F657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 20, 2025data.cms.gov
June 13, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G: isolated, actual harmCorrectedJuly 10, 2025data.cms.gov
June 13, 2025F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 10, 2025data.cms.gov
June 13, 2025F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.D: isolated, no actual harm, potential for more than minimal harmCorrectedJuly 10, 2025data.cms.gov
May 8, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 2, 2025data.cms.gov
March 4, 2025F690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 27, 2025data.cms.gov
March 4, 2025F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 27, 2025data.cms.gov
January 21, 2025F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.G: isolated, actual harmCorrectedMarch 27, 2025data.cms.gov
January 21, 2025F880Provide and implement an infection prevention and control program.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 13, 2025data.cms.gov
July 17, 2024F921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 17, 2024F880Provide and implement an infection prevention and control program.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 17, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 17, 2024F761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.E: pattern, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 17, 2024F695Provide safe and appropriate respiratory care for a resident when needed.D: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
July 17, 2024F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedD: isolated, no actual harm, potential for more than minimal harmCorrectedAugust 13, 2024data.cms.gov
May 29, 2024F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.D: isolated, no actual harm, potential for more than minimal harmCorrectedJune 18, 2024data.cms.gov
February 14, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.J: isolated, immediate jeopardyCorrectedMarch 9, 2024data.cms.gov
February 14, 2024F678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.D: isolated, no actual harm, potential for more than minimal harmCorrectedMarch 9, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 8 individual or personal trusts (3 owners, 3 managers, 2 officers, directors or trustees). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Symphony of Michigan Holdings LLCDirect owner100%June 1, 2020data.cms.gov
Benoit Holdings LLCIndirect owner20%June 1, 2020data.cms.gov
Willow Delta TrustIndirect owner15%June 1, 2020data.cms.gov
GZLT Holdings LLCIndirect owner10%June 1, 2020data.cms.gov
Calumet South LLCIndirect owner5%June 1, 2020data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.