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Data / Nursing homes / West Virginia / Care Haven Center

Care Haven Center, Martinsburg, WV: 5 star rating, no fines

Care Haven Center in Martinsburg, WV is owned by Genesis WV Holdings LLC, is rated 5 of 5 stars by Medicare, and had no fines in the three years to October 1, 2026. CMS lists 18 health citations from inspections in that time, the latest survey on January 21, 2026, and none of them found actual harm or immediate jeopardy.

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Address
2720 Charles Town Road, Martinsburg, WV 25401
Overall rating
5 of 5 stars
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measure rating
5 of 5
Certified beds
68
Residents per day
68 on average
Ownership type
For profit, corporation
Legal business name
2720 Charles Town Road Operations LLC
Chain
Genesis Healthcare, 183 facilities
Fines
$0 across 0 fines, three years to October 1, 2026
Payment denials
0
Health citations
18, of which 0 with actual harm or immediate jeopardy
Latest survey
January 21, 2026
CMS Certification Number
515178
On Care Compare
Medicare Care Compare

Recent health citations

Citations from health inspections, newest first.

Survey dateTagWhat CMS citedScope and severityStatusCorrected onSource
January 21, 2026F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 17, 2026data.cms.gov
January 21, 2026F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 17, 2026data.cms.gov
January 21, 2026F808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 17, 2026data.cms.gov
January 21, 2026F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 17, 2026data.cms.gov
January 21, 2026F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedFebruary 17, 2026data.cms.gov
January 21, 2026F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.E: pattern, no actual harm, potential for more than minimal harmCorrectedFebruary 17, 2026data.cms.gov
September 6, 2024F842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 6, 2024F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 6, 2024F809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.E: pattern, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 6, 2024F805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 6, 2024F692Provide enough food/fluids to maintain a resident's health.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 6, 2024F684Provide appropriate treatment and care according to orders, resident’s preferences and goals.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 6, 2024F677Provide care and assistance to perform activities of daily living for any resident who is unable.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 6, 2024F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 6, 2024F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 6, 2024F583Keep residents' personal and medical records private and confidential.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 6, 2024F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov
September 6, 2024F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.D: isolated, no actual harm, potential for more than minimal harmCorrectedOctober 18, 2024data.cms.gov

Owners and managers

Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 9 individual or personal trusts (1 owners, 3 managers, 3 officers, directors or trustees, 2 other disclosable parties). Their names are not shown on this page.

OrganizationRoleShareSinceSource
Genesis WV Holdings LLCDirect owner100%April 1, 2011data.cms.gov
FC GEN Operations Investment LLCIndirect ownerNot listedFebruary 2, 2015data.cms.gov
GEN Operations I LLCIndirect ownerNot listedFebruary 2, 2015data.cms.gov
GEN Operations II LLCIndirect ownerNot listedFebruary 2, 2015data.cms.gov
Genesis Healthcare IncIndirect ownerNot listedFebruary 2, 2015data.cms.gov
Genesis Healthcare LLCIndirect ownerNot listedFebruary 2, 2015data.cms.gov
Genesis Holdings LLCIndirect ownerNot listedFebruary 2, 2015data.cms.gov
Genesis Operations LLCIndirect ownerNot listedFebruary 2, 2015data.cms.gov
GHC Holdings LLCIndirect ownerNot listedFebruary 2, 2015data.cms.gov
Sun Healthcare Group IncIndirect ownerNot listedFebruary 2, 2015data.cms.gov

Also on SpecStream

Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.