Data / Nursing homes / Virginia / Canterbury Rehabilitation and Healthcare Center
Canterbury Rehabilitation and Healthcare Center, Richmond, VA: 1 star rating, fined $436,524 across 3 fines
Canterbury Rehabilitation and Healthcare Center in Richmond, VA is owned by Quinto Delta LLC, is rated 1 of 5 stars by Medicare, and was fined $436,524 across 3 fines in the three years to October 1, 2026. CMS lists 78 health citations from inspections in that time, the latest survey on July 2, 2026, and 6 of them found actual harm or immediate jeopardy.
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- Address
- 1776 Cambridge Drive, Richmond, VA 23238
- Overall rating
- 1 of 5 stars
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measure rating
- 4 of 5
- Certified beds
- 183
- Residents per day
- 173 on average
- Ownership type
- For profit, corporation
- Legal business name
- Canterbury Operator LLC
- Chain
- Marquis Health Services, 90 facilities
- Abuse icon
- CMS shows an abuse icon on Care Compare
- Fines
- $436,524 across 3 fines, three years to October 1, 2026
- Payment denials
- 0
- Health citations
- 78, of which 6 with actual harm or immediate jeopardy
- Latest survey
- July 2, 2026
- CMS Certification Number
- 495272
- On Care Compare
- Medicare Care Compare
Fines and payment denials
Every fine and payment denial CMS lists for this facility in the three years, newest first.
| Date | Type | Fine amount | Denial starts | Denial days | Source |
|---|---|---|---|---|---|
| April 9, 2026 | Fine | $343,544 | Not listed | data.cms.gov | |
| May 2, 2025 | Fine | $61,448 | Not listed | data.cms.gov | |
| July 25, 2024 | Fine | $31,532 | Not listed | data.cms.gov |
Recent health citations
Citations from health inspections, newest first.
| Survey date | Tag | What CMS cited | Scope and severity | Status | Corrected on | Source |
|---|---|---|---|---|---|---|
| July 2, 2026 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J: isolated, immediate jeopardy | Past noncompliance | June 25, 2026 | data.cms.gov |
| July 2, 2026 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D: isolated, no actual harm, potential for more than minimal harm | Past noncompliance | June 25, 2026 | data.cms.gov |
| July 2, 2026 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | August 10, 2026 | data.cms.gov |
| April 9, 2026 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J: isolated, immediate jeopardy | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G: isolated, actual harm | Past noncompliance | data.cms.gov | |
| April 9, 2026 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J: isolated, immediate jeopardy | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F949 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F946 | Provide training in compliance and ethics. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F944 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F941 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F730 | Observe each nurse aide's job performance and give regular training. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F641 | Ensure each resident receives an accurate assessment. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 2, 2026 | data.cms.gov |
| April 9, 2026 | F558 | Reasonably accommodate the needs and preferences of each resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 2, 2026 | data.cms.gov |
| January 29, 2026 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 11, 2026 | data.cms.gov |
| January 29, 2026 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 11, 2026 | data.cms.gov |
| January 29, 2026 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 11, 2026 | data.cms.gov |
| December 30, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | January 14, 2026 | data.cms.gov |
| December 30, 2025 | F655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D: isolated, no actual harm, potential for more than minimal harm | Corrected | January 14, 2026 | data.cms.gov |
| May 2, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G: isolated, actual harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F880 | Provide and implement an infection prevention and control program. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F760 | Ensure that residents are free from significant medication errors. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F710 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F697 | Provide safe, appropriate pain management for a resident who requires such services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | July 10, 2025 | data.cms.gov |
| May 2, 2025 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F658 | Ensure services provided by the nursing facility meet professional standards of quality. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F610 | Respond appropriately to all alleged violations. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F583 | Keep residents' personal and medical records private and confidential. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | July 10, 2025 | data.cms.gov |
| May 2, 2025 | F557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| May 2, 2025 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | June 10, 2025 | data.cms.gov |
| February 13, 2025 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | March 6, 2025 | data.cms.gov |
| January 23, 2025 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 6, 2025 | data.cms.gov |
| January 23, 2025 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | March 6, 2025 | data.cms.gov |
| January 23, 2025 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | March 6, 2025 | data.cms.gov |
| January 23, 2025 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | March 6, 2025 | data.cms.gov |
| January 23, 2025 | F600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D: isolated, no actual harm, potential for more than minimal harm | Past noncompliance | January 20, 2025 | data.cms.gov |
| January 23, 2025 | F580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | March 6, 2025 | data.cms.gov |
| August 6, 2024 | F689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J: isolated, immediate jeopardy | Corrected | October 17, 2024 | data.cms.gov |
| August 6, 2024 | F867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 17, 2024 | data.cms.gov |
| August 6, 2024 | F836 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | October 17, 2024 | data.cms.gov |
| August 6, 2024 | F609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | October 17, 2024 | data.cms.gov |
| July 25, 2024 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F695 | Provide safe and appropriate respiratory care for a resident when needed. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F583 | Keep residents' personal and medical records private and confidential. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| July 25, 2024 | F550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | September 9, 2024 | data.cms.gov |
| March 6, 2024 | F887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | April 18, 2024 | data.cms.gov |
| March 6, 2024 | F840 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | April 18, 2024 | data.cms.gov |
| March 6, 2024 | F686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 18, 2024 | data.cms.gov |
| March 6, 2024 | F677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | April 18, 2024 | data.cms.gov |
| March 6, 2024 | F657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | April 18, 2024 | data.cms.gov |
| March 6, 2024 | F656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E: pattern, no actual harm, potential for more than minimal harm | Corrected | April 18, 2024 | data.cms.gov |
| January 4, 2024 | F921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 17, 2024 | data.cms.gov |
| January 4, 2024 | F584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 17, 2024 | data.cms.gov |
| January 4, 2024 | F559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D: isolated, no actual harm, potential for more than minimal harm | Corrected | February 17, 2024 | data.cms.gov |
Owners and managers
Organizations CMS lists as owners or managers of this facility, as CMS names them. CMS also lists 18 individual or personal trusts (4 managers, 6 officers, directors or trustees, 8 other disclosable parties). Their names are not shown on this page.
| Organization | Role | Share | Since | Source |
|---|---|---|---|---|
| Quinto Delta LLC | Direct owner | 89% | December 31, 2019 | data.cms.gov |
| Tryko Delta Holdings LLC | Indirect owner | 67% | December 30, 2019 | data.cms.gov |
| Marquis Limited LLC | Operational or managerial control | Not listed | December 30, 2019 | data.cms.gov |
| Reliant Pro Rehab LLC | Operational or managerial control | Not listed | December 30, 2019 | data.cms.gov |
| M&T Bank Corporation | Security interest | Not listed | December 30, 2019 | data.cms.gov |
| Canterbury Property 1 LLC | Additional disclosable party | Not listed | December 30, 2019 | data.cms.gov |
| Marquis Limited LLC | Additional disclosable party | Not listed | May 5, 2025 | data.cms.gov |
| Quinto Delta LLC | Additional disclosable party | Not listed | December 30, 2019 | data.cms.gov |
| Reliant Pro Rehab LLC | Additional disclosable party | Not listed | May 5, 2025 | data.cms.gov |
| Rsbrmk Holdings LLC | Additional disclosable party | Not listed | December 30, 2019 | data.cms.gov |
| SK 2013 Delta Trust | Additional disclosable party | Not listed | December 30, 2019 | data.cms.gov |
| Tryko Delta Holdings LLC | Additional disclosable party | Not listed | December 30, 2019 | data.cms.gov |
| Ukr Consulting LLC | Additional disclosable party | Not listed | December 30, 2019 | data.cms.gov |
Also on SpecStream
- All nursing homes in Virginia
- Every nursing home Quinto Delta LLC owns or manages
- Every nursing home Tryko Delta Holdings LLC owns or manages
- Every nursing home Marquis Limited LLC owns or manages
- Every nursing home Reliant Pro Rehab LLC owns or manages
- Every nursing home Rsbrmk Holdings LLC owns or manages
- Every nursing home Ukr Consulting LLC owns or manages
- This facility on Medicare Care Compare
Updated November 7, 2026. Read from CMS Provider Data Catalog, nursing homes. Open data from the Centers for Medicare & Medicaid Services (US government work). Fines and citations are as CMS lists them on the date this page was read and can change after an appeal. The CMS files are joined on the CMS Certification Number. CMS gives owners no ID, so an owner page groups facilities by the owner name as CMS spells it. Names of individual owners and managers are not shown. This page uses CMS data and is not endorsed or certified by CMS. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.