Data / Consumer complaints / Western-Shamrock Corporation
Western-Shamrock Corporation: 195 CFPB consumer complaints in the last 3 years
Western-Shamrock Corporation drew 195 consumer complaints in the CFPB database in the three years to November 6, 2026, and 400 since 2014. The largest group, 89, was about debt collection, and the most common issue was “Took or threatened to take negative or legal action” with 33. The company responded on time to 100.0% of the complaints, and 8.2% closed with monetary or other relief.
SpecStream is the live web data engine for teams and agents. It reads the CFPB complaint database every day, and this page is that reading. Ask for the companies you track by product, state or issue and each new complaint arrives in your sheet, CRM, Slack or agent as the CFPB publishes it.
- 195Complaints, last 3 years
- 400Complaints, all years
- 100.0%Responded on time
- 8.2%Closed with relief
- 3Products
- Oct 30, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 73 |
| 2025 | 79 |
| 2024 | 37 |
| 2023 | 19 |
| 2022 | 23 |
| 2021 | 29 |
| 2020 | 16 |
| 2019 | 24 |
| 2018 | 24 |
| 2017 | 26 |
| 2016 | 26 |
| 2015 | 11 |
| 2014 | 13 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 89 | 45.6% |
| Credit reporting or other personal consumer reports | 55 | 28.2% |
| Payday loan, title loan, personal loan, or advance loan | 51 | 26.2% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Took or threatened to take negative or legal action | 33 | 16.9% |
| Struggling to pay your loan | 26 | 13.3% |
| Improper use of your report | 24 | 12.3% |
| Attempts to collect debt not owed | 19 | 9.7% |
| Incorrect information on your report | 19 | 9.7% |
| Problem with a company's investigation into an existing problem | 17 | 8.7% |
| Communication tactics | 15 | 7.7% |
| Written notification about debt | 14 | 7.2% |
| Problem when making payments | 10 | 5.1% |
| Threatened to contact someone or share information improperly | 7 | 3.6% |
| Charged fees or interest you didn't expect | 4 | 2.1% |
| Can't contact lender or servicer | 2 | 1% |
| False statements or representation | 1 | 0.5% |
| Getting the loan | 1 | 0.5% |
| Problem with additional add-on products or services | 1 | 0.5% |
| Problem with fraud alerts or security freezes | 1 | 0.5% |
| Problem with the payoff process at the end of the loan | 1 | 0.5% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 179 | 91.8% |
| Closed with non-monetary relief | 16 | 8.2% |
States
| State | Complaints | Share |
|---|---|---|
| Texas | 152 | 77.9% |
| Oklahoma | 25 | 12.8% |
| Missouri | 6 | 3.1% |
| Georgia | 4 | 2.1% |
| North Carolina | 2 | 1% |
| Arkansas | 1 | 0.5% |
| Arizona | 1 | 0.5% |
| Kansas | 1 | 0.5% |
| Michigan | 1 | 0.5% |
| New Mexico | 1 | 0.5% |
| Virginia | 1 | 0.5% |
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| October 30, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 14, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| October 13, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 8, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| October 7, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| September 30, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with non-monetary relief | consumerfinance.gov |
| September 18, 2026 | Payday loan, title loan, personal loan, or advance loan | Improper use of your report | Closed with explanation | consumerfinance.gov |
| September 15, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| September 9, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 8, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| September 4, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 19, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 14, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| August 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| August 5, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| August 4, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| August 4, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| July 23, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 22, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 19, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| July 17, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| July 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 9, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 8, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| July 3, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 26, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| June 24, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 15, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 6, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with non-monetary relief | consumerfinance.gov |
| May 30, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| May 29, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 22, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| May 19, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| May 18, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| May 11, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| May 6, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| May 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| May 1, 2026 | Debt collection | Communication tactics | Closed with explanation | consumerfinance.gov |
| April 30, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| April 29, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 27, 2026 | Credit reporting or other personal consumer reports | Improper use of your report | Closed with explanation | consumerfinance.gov |
| April 21, 2026 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | Closed with explanation | consumerfinance.gov |
| April 20, 2026 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | Closed with explanation | consumerfinance.gov |
| April 18, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 18, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| April 10, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
Also on SpecStream
- Every company with Debt collection complaints
- Every company with Credit reporting or other personal consumer reports complaints
- Every company with Payday loan, title loan, personal loan, or advance loan complaints
- Consumer complaints in Texas
- Consumer complaints in Oklahoma
- Consumer complaints in Missouri
- All consumer complaints
Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.