Data / Consumer complaints / Collection Professionals, Inc. (Macomb, IL)
Collection Professionals, Inc. (Macomb, IL): 53 CFPB consumer complaints in the last 3 years
Collection Professionals, Inc. (Macomb, IL) drew 53 consumer complaints in the CFPB database in the three years to November 6, 2026, and 82 since 2013. The largest group, 48, was about debt collection, and the most common issue was “Attempts to collect debt not owed” with 16. The company responded on time to 100.0% of the complaints, and 0.0% closed with monetary or other relief.
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- 53Complaints, last 3 years
- 82Complaints, all years
- 100.0%Responded on time
- 0.0%Closed with relief
- 2Products
- Sep 20, 2026Latest received
Complaints by year
Every year the CFPB database holds for this company, by the date received.
| Year | Complaints |
|---|---|
| 2026, to Nov 6 | 21 |
| 2025 | 22 |
| 2024 | 10 |
| 2023 | 6 |
| 2022 | 2 |
| 2021 | 3 |
| 2020 | 1 |
| 2019 | 2 |
| 2018 | 1 |
| 2017 | 3 |
| 2016 | 6 |
| 2015 | 2 |
| 2014 | 2 |
| 2013 | 1 |
Products
Complaints in the last three years by the product the consumer chose. A product with enough complaints has a page of its own for this company.
| Product | Complaints | Share |
|---|---|---|
| Debt collection | 48 | 90.6% |
| Credit reporting or other personal consumer reports | 5 | 9.4% |
Issues
| Issue | Complaints | Share |
|---|---|---|
| Attempts to collect debt not owed | 16 | 30.2% |
| Written notification about debt | 14 | 26.4% |
| False statements or representation | 9 | 17% |
| Took or threatened to take negative or legal action | 9 | 17% |
| Incorrect information on your report | 4 | 7.5% |
| Problem with a company's investigation into an existing problem | 1 | 1.9% |
How the company responded
| Company response | Complaints | Share |
|---|---|---|
| Closed with explanation | 53 | 100% |
States
Latest 50 complaints
Newest first. Each row links to the complaint's record in the CFPB database.
| Received | Product | Issue | Company response | Source |
|---|---|---|---|---|
| September 20, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 17, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 15, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 1, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 28, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| April 16, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 29, 2026 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| March 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 17, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| March 5, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| March 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| March 1, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | Closed with explanation | consumerfinance.gov |
| February 17, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 15, 2026 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| February 14, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 9, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 7, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 6, 2026 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| February 1, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 30, 2026 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| December 27, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 26, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 22, 2025 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
| November 20, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 16, 2025 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| November 15, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 12, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| November 11, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| November 8, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| November 5, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| October 1, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 26, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 26, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| August 1, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| June 7, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| May 22, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| April 21, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| April 4, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| March 28, 2025 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| January 31, 2025 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| January 17, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| January 13, 2025 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| September 28, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| September 27, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| August 29, 2024 | Debt collection | Written notification about debt | Closed with explanation | consumerfinance.gov |
| July 9, 2024 | Debt collection | False statements or representation | Closed with explanation | consumerfinance.gov |
| July 6, 2024 | Debt collection | Attempts to collect debt not owed | Closed with explanation | consumerfinance.gov |
| July 3, 2024 | Debt collection | Took or threatened to take negative or legal action | Closed with explanation | consumerfinance.gov |
| June 29, 2024 | Credit reporting or other personal consumer reports | Incorrect information on your report | Closed with explanation | consumerfinance.gov |
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Updated November 7, 2026. Read from CFPB Consumer Complaint Database. Public data from the Consumer Financial Protection Bureau (US government work), free for anyone to use. A complaint count is not a rate. A company with more customers can draw more complaints and a state with more people draws more, so this page compares counts only and ranks no one as better or worse. A complaint is a consumer's own account and does not by itself show that a company broke a law. The CFPB publishes a complaint after the company responds, or after 15 days, whichever comes first, and the database is not a statistical sample of consumers' experiences. Company responses are as the company reported them to the CFPB. The CFPB's product names changed over time, and the counts of the three years combine the old and new names of credit reporting. Consumer narratives and names are not shown on this page. This page uses CFPB data and is not endorsed by the CFPB. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.