Data / Product recalls / Santa Cruz Bicycles LLC
Santa Cruz Bicycles LLC: 3 recalls from 2020 to 2025 (CPSC)
Santa Cruz Bicycles LLC, Santa Cruz, California, is named in 3 recalls from 2020 to 2025: all from the CPSC. The latest, on May 1, 2025, covers Heckler 9 Electric Bicycles (About 2,850 (In addition, about 550 were sold in Canada)). Hazard: The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard. Source: CPSC recall 25244.
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- Country
- United States
- Location
- Santa Cruz, California
- Agencies
- U.S. Consumer Product Safety Commission
- First recall
- November 25, 2020
- Latest recall
- May 1, 2025
Recalls
Each recall is listed once, with the role this firm has in it. Roles: manufacturer (1), importer (1), distributor (1).
| Date | Agency | Product | Hazard | Units | Remedy | Sold at | Role | Source |
|---|---|---|---|---|---|---|---|---|
| May 1, 2025 | CPSC | Heckler 9 Electric Bicycles | The recalled electric bicycle's lithium-ion battery can overheat, posing a fire hazard. | About 2,850 (In addition, about 550 were sold in Canada) | Replace: Consumers should immediately stop using the recalled electric bicycles, disconnect the battery from the bike and charger, and visit the manufacturer's website at... | Santa Cruz dealers nationwide | Distributor | cpsc.gov |
| May 5, 2022 | CPSC | Santa Cruz Bicycles 2022 Heckler 9 Electric Bicycles | The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider. Additionally, the latch spring can cause additional wear on the... | About 1,600 | Repair: Consumers should immediately stop using the recalled bicycles and contact their authorized Santa Cruz Bicycle dealer to arrange for a free repair to replace the latch spring mechanism and install a battery wear plate. Consumers who... | santacruzbicycles.com | Manufacturer | cpsc.gov |
| November 25, 2020 | CPSC | Model Year 2020 Aluminum Santa Cruz and Juliana Bicycles | The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard. | About 2,900 (In addition, about 216 were sold in Canada) | Refund or replace: Consumers should immediately stop using the recalled bicycles with aluminum frames and contact the firm to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame... | Bicycle stores nationwide and specialty online retailers | Importer | cpsc.gov |
By agency
| Agency | Recalls | Latest |
|---|---|---|
| U.S. Consumer Product Safety Commission | 3 | May 1, 2025 |
Stores that sold its recalled products
As named in the agencies' sold-at text.
| Store | Recalls |
|---|---|
| santacruzbicycles.com | 1 |
Categories
| Category | Recalls |
|---|---|
| Bikes, scooters and e-mobility | 3 |
Where each agency publishes its recalls
Updated May 1, 2025. Read from U.S. Consumer Product Safety Commission recall data. Public domain (U.S. government work). Recalls are as the agencies published them: the CPSC, FDA (food enforcement reports) and NHTSA. A firm is one firm only when its exact name and country match; the CPSC and FDA print no firm ID. Stores are listed only when the agency's sold-at text names them, and an agency often adds that more stores sold the product. Categories are grouped by SpecStream from the words in the agency's title and product text. Free to reuse with credit to SpecStream under CC BY 4.0. Spot a wrong value? Write to [email protected] with the link to this page.