Data / Federal rules / 2024-05942
Video Relay Service Improvements
The Federal Communications Commission published this final rule in the Federal Register on March 21, 2024. It took effect on April 22, 2024.
SpecStream is the live web data engine for teams and agents. It reads every rule and proposed rule in the Federal Register each morning, and this page is that reading. Name your industry once and new rules, comment deadlines and effective dates arrive in your sheet, CRM, Slack or agent as they are published.
What the agency says
In this document, the Federal Communications Commission (FCC or Commission) modifies its rules to promote improvement in the efficacy and quality of video relay service (VRS) supported by the Interstate Telecommunications Relay Services (TRS) Fund. The modifications: increase the portion of monthly VRS minutes that may be handled by communications assistants (CAs) working at home; reduce the amount of prior interpreting experience required of VRS CAs who work at home; and allow VRS providers to use contract CAs, subject to conditions, for up to 30% of their monthly call minutes. These changes increase providers' flexibility to hire communications assistants from a wider pool of qualified sign-language interpreters. The Commission also modifies its rules to improve the process for registered VRS users to place calls to the United States while traveling abroad.
Key facts
- Document number
- 2024-05942
- Type
- Final rule
- Action
- Final rule
- Agency
- Federal Communications Commission
- Published
- March 21, 2024
- Takes effect
- April 22, 2024
- Dates
- Effective Date: This rule is effective April 22, 2024, except for the amendments to Sec. 64.604(c)(5)(iii)(D)(8), (d)(1)(iii)(C), (d)(2)(iv), and (d)(6), at instruction 3, which are delayed indefinitely. The Federal Communications Commission will publish a document in the Federal Register announcing the effective dates.
- Docket
- CG Docket Nos. 03-123, 10-51; FCC 23-116; FR ID 209179
- Code of Federal Regulations
- 47 CFR 64
- Topics
- Individuals with disabilities; Telecommunications
- Pages
- 9
Other documents from the Federal Communications Commission
| Document | Type | Published |
|---|---|---|
| Modernizing the Commission's National Environmental Policy Act Rules 2026-21347 | Proposed rule | Oct 19 |
| Upper C-Band (3.98-4.2 GHz); Expanding Flexible Use of the 3.7 to 4.2 GHz Band 2026-21324 | Final rule | Oct 19 |
| Petition for Reconsideration of Action in Rulemaking Proceeding; Correction 2026-21312 | Proposed rule | Oct 19 |
| Television Broadcasting Services Des Moines, Iowa 2026-21260 | Proposed rule | Oct 19 |
| Petition for Reconsideration of Action in Rulemaking Proceeding 2026-20895 | Proposed rule | Oct 13 |
| Radio Broadcasting Services; Selmer, Tennessee 2026-20464 | Final rule | Oct 6 |
| Radio Broadcasting Services; Whitehall, Michigan 2026-20463 | Final rule | Oct 6 |
| Wireline Competition Bureau and Office of Economics and Analytics Adopt 2026 Mandatory Data Collection for Incarcerated People's Communications Services 2026-20362 | Final rule | Oct 5 |
Everything from the Federal Communications Commission · Rules on individuals with disabilities · Rules on telecommunications · Published in March 2024
Read from the Federal Register API, last updated 2026-10-23. The document on federalregister.gov is the official record; dates and dockets can change through later corrections. Free to reuse with credit to SpecStream under CC BY 4.0.